Senior Associate

Job Description

Internal Firm Services Industry/Sector Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. Those in security architecture at PwC will focus on designing and implementing robust security frameworks to protect organisations from cyber threats. You will develop strategies and solutions to safeguard sensitive data and enable the integrity of systems and networks. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary PwC is driving major change across information and IT by building a centralised model to provide IT & security services across the entire member firm network. Network Operations Engineer will be a team lead in providing the daytoday support for the Global SD WAN, LAN environments and related technologies. This role is critical as it will support network services enabling the business. If you are seeking an exciting career with the scope to grow your skills through major change on a global scale, then PwC will empower you to do so. As a Network Operations Engineer, you would, Proactively monitor and maintain the Global SD WAN and LAN environments, including but not limited to offices, data centres and cloud regions. Triage and troubleshoot customer network issues, manage incidents and resolve accordingly Act as Level 3/Level 4 support for the L2 teams for any issues with WAN or LAN and related technologies to ensure problem is resolved in a timely manner Interact with equipment vendors regarding new software features, defects and configurations, perform validation prior to deployment to production network Create documentation (MOPs) for change management process and SOPs for L2 teams to guide in the troubleshooting and operations of the network Be available for escalation when oncall Education and Experience Experience in designing, building and managing office, data centre and cloude LANs and WANs Knowledge of IP routing, LAN and WAN Technologies, Network Security, Layer 2 Switching technologies, Network Management Systems 5+ years experience in IP Networking Routing, Switching, Load Balancing, RADIUS, TACACS, BGP, DNS, MPLS, OSPF, SDWAN, Cisco, Juniper, Palo Alto Experience in Public and Hybrid cloud, including Azure, GCP and AWS Experience in Network Firewalls, VPNs, IPSec, SSL and GRE tunnelling Mandatory skill sets SDWAN, Cisco, Meraki Preferred skill sets Essential Skills Handson Knowledge of 4 or more of the following areas IP Networking & Routing, SD WAN Technologies, VPNs, PaloAlto Firewalls, WAFs, DNS Experience with Cisco Meraki cloudbased solution including Wireless LAN, Meraki MX security appliances, Meraki MS switches, and Meraki MG cellular gateways. Ability to conduct & inspect packet captures to analyse the network stack DataDog Efficient Splunk User and ability to create ondemand queries and dashboards Experience working with CSPs, including Azure, AWS, GCP, and MultiCloud Networking Tools Critical thinking & methodical approach to troubleshooting Able to work under pressure scenarios and effectively prioritise alerts Quick learner and able to adapt ways of working in a constantly changing environment Experience with scripting languages, especially Python, and with Automation tools such as Phantom, Ansible and Terraform Years of experience required 4+ yrs Education qualification Bachelor s degree in information technology Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Cisco Meraki, Cisco SoftwareDefined (SD) Wide Access Network (WAN) Management Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Azure Data Factory, Communication, Compliance, Safety, Accountability (CSA), Computer Network Defense, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Requirements, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Forensic Investigation, Incident Response Tool, Inclusion, Intellectual Curiosity, Java (Programming Language), Learning Agility, Optimism, Security Architecture {+ 14 more} Travel Requirements Government Clearance Required?