5 Sendgrid Jobs

About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. arms marketers and product owners with insights into customer behavior. Brands can leverageto orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels., the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage'shelps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. About the Role: MoEngage is seeking a highly experienced and passionate Senior Consultant - Email Deliverability to join our team. You will be responsible for helping our clients optimize their email programs for maximum deliverability and engagement, ensuring their messages reach the inbox and drive results. You will work directly with high-profile clients, providing strategic guidance, troubleshooting deliverability issues, and implementing best practices to enhance their overall email performance. You will be responsible for the complete email deliverability lifecycle for our clients, encompassing everything from optimizing initial email setup and executing effective warm-up and migration strategies to conducting regular audits and proactively engaging to ensure their email marketing programs achieve maximum effectiveness. Responsibilities: Strategic Consulting: Act as a trusted advisor to clients on all aspects of email deliverability, providing proactive recommendations and guidance to improve their email performance. Develop and implement comprehensive deliverability strategies tailored to individual client needs and business objectives. Conduct thorough audits of customer's email programs, including infrastructure, authentication protocols (SPF, DKIM, DMARC), list management practices, and content quality. Stay up-to-date with the latest industry trends, best practices, and algorithm changes related to email deliverability, and communicate them effectively to clients and internal teams. Problem Solving & Troubleshooting: Identify and diagnose deliverability issues and engage with the respective mailbox provider support. Analyze email data and metrics to identify root causes of deliverability problems and implement corrective actions. Work closely with ISPs, blacklist providers, and other relevant parties to resolve deliverability challenges. Develop and implement monitoring strategies to proactively identify and address potential deliverability issues. Client Onboarding & Training: Onboard new clients to the MoEngage platform, providing training and guidance on best practices for email deliverability. Develop and deliver training materials and workshops to educate clients on key deliverability concepts and strategies. Act as a point of contact for clients with questions or concerns related to email deliverability. Collaboration & Advocacy: Collaborate with internal teams, including Custom Success, Implementation, Support, and Product, to ensure a seamless client experience. Advocate for client needs and feedback within the organization to improve our platform and services. Contribute to the development of best practices and knowledge base articles for the Customer Success team. Collaborate with product and engineering to build the best-in-class email platform. Qualifications: Extensive Email Deliverability Experience: Minimum 5+ years of experience in email deliverability with a strong focus on managing large-scale accounts. Deep Technical Understanding: Comprehensive understanding of email protocols, authentication methods (SPF, DKIM, DMARC), IP reputation, list management best practices, and spam filtering technologies. Strong Analytical Skills: Ability to analyze email data and metrics to identify trends, diagnose issues, and develop effective solutions. Excellent Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts in a clear and concise manner. Client-Facing Experience: Proven ability to build strong relationships with clients and act as a trusted advisor. Problem-Solving Skills: Strong problem-solving skills and the ability to work independently to resolve complex issues. Industry Knowledge: In-depth knowledge of the email marketing ecosystem, including ISPs, ESPs, and blacklist providers and changes as they come. Experience with Email Marketing Platforms : Experience working with various email marketing platforms (ESPs) and marketing automation tools, preferably including MoEngage. Bonus Points: Experience with data analysis tools like Tableau, Python, etc. Certifications related to email deliverability. Experience in PMTA, SendGrid, and Amazon SES. Benefits: Competitive salary and benefits package. Opportunity to work with a rapidly growing and innovative company. Dynamic and collaborative work environment. Continuous learning and development opportunities. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Responsibilities: Optimize website performance with SEO & SMM strategies. Collaborate on social media campaigns across platforms. Analyze digital metrics using Google Analytics & Moz tools Manage and maintain all company websites, mobile applications

Job Details Position: Email Marketing Specialist (Data Extraction + Bulk Emailing) Job Mode: Work From Home Salary: Rs. 15,000 - Rs. 20,000 Per Month + Incentives Timings: 11 am to 8.30 pm (Monday to Friday) Week offs: Saturday & Sunday are fixed week offs Role & responsibilities We are seeking a highly motivated and detail-oriented Email Marketing Specialist to join our dynamic team. As a Email Marketing Specialist, you will play a crucial role in gathering, analyzing, and interpreting data to provide actionable insights that will drive our business growth. Your primary responsibility will be to conduct in-depth market research, identify potential leads, and run effective campaigns to support our sales and marketing efforts. Proficiency in using internet tools like Apollo.io, RocketReach, and other similar platforms is essential for success in this role. 1. Conduct In-Depth Market Research: Analyze market data and industry trends Identify potential leads and target markets 2. Lead Generation: Utilize tools like Apollo.io, RocketReach, LinkedIn & other resources to identify and qualify potential leads Build and maintain a high-quality lead pipeline 3. Campaign Management: Plan and execute marketing campaigns Monitor and optimize campaign performance 4. Data Analysis: Extract actionable insights from research data Provide reports and recommendations to support decision-making Preferred candidate profile 1-3 years of experience in Email Marketing/ Data extraction or a similar role. Proficiency in internet research and lead generation tools. Familiarity with CRM. Excellent verbal and written communication skills Strong organizational and time management abilities.

Location: Chennai Role: Product Marketer Experience: 0-2 years Job Description Are you a curious storyteller who loves turning ideas into helpful, easy-to-understand content If so, we d love to meet you! We re looking for an entry-level Product Marketer to help us educate, support, and inspire our users. You ll work closely with our Product, Customer Support, Customer Success, and Sales teams to make sure our customers get the most out of what we build. What you ll do Create and update clear, friendly help articles so users can solve problems on their own Run product webinars that show off new features or teach users tips and tricks Interview happy customers and turn their wins into engaging case studies Set up simple customer emails to announce new features or share helpful resources Help manage and improve how our apps and integrations are listed on partner Pages. What we re looking for You know how to explain things in a simple and clear way You re curious and not afraid to figure out how tools work You enjoy helping people and aren t shy about speaking in a live webinar You can juggle a few projects and keep things on track You re a collaborative team player Bonus points (Nice to have) Familiarity with help centers or writing support articles Experience with email tools (like SendGrid, HubSpot, Brevo, or similar) Any exposure to SaaS and tech tools

Job Overview: The Customer Relationship Manager (CRM) will be the face of the brand for our guests and corporate clients. This role involves driving center-level sales through tie-ups with schools, corporates, and party planners, managing guest experiences, handling feedback and escalations, and ensuring continued guest engagement through loyalty and post-visit programs. The CRM will play a critical role in building long-term relationships and driving repeat footfall. Key Responsibilities: Sales & Partnerships: Initiate and manage tie-ups with schools, corporates, and other institutions to drive bulk bookings and partnerships. Customer Interaction: Be the first point of contact for walk-ins, party clients, and event planners. Handle queries, upsell packages, and ensure a smooth customer journey. Feedback & Escalations: Proactively collect customer feedback, resolve complaints, and ensure high satisfaction scores. Event Management: Coordinate and execute birthday parties, group bookings, and customized events. Loyalty & Retention: Implement and manage customer loyalty programs and post-visit engagement campaigns. Reporting: Maintain and present MIS reports on customer data, bookings, satisfaction metrics, and sales performance. Collaboration: Work closely with the Center Manager and other teams (operations, marketing, floor staff) to deliver exceptional guest experiences. Qualifications: Bachelors degree in Business, Hospitality, or a related field. Minimum 2 years of experience in a customer-facing role, with at least 1 year in hospitality sales . Strong interpersonal and communication skills (English and Hindi). Working knowledge of CRM systems, Excel, and MIS tools. A proactive and problem-solving attitude with high ownership. Flexibility to work weekends, holidays, and during special events. What We Offer: Performance-based incentives Growth and career advancement opportunities A vibrant and collaborative work environment Employee discounts on all attractions and activities How to Apply: Send your resume to shweta.gupta@sspearhead.com or WhatsApp on 9871530393 SHWETA GUPTA || Senior Recruitment Specialist Spearhead Professional Services Call/ WhatsApp: 9871530393 LinkedIn Profile: shwetagupta1810