Operation Services Specialist, AS Deutsche Bank

6.0 - 10.0 years

0 Lacs

karnataka

On-site

The Operation Services Specialist will be responsible for providing SDLC Governance support for projects within Deutsche Bank. You will resolve application on-boarding and control verification requests, along with work requests related to SDLC tools governance, controls, and processes. Additionally, you will conduct training sessions and walkthroughs on SDLC governance and platform, as well as release requirements walkthrough and enablement sessions to educate control owners and users. Your key responsibilities will include performing release testing and validation activities on the SDLC Platform, monitoring and reporting compliance rates and related metrics, coordinating with application teams to close controls on time, and verifying evidence provided by application teams on closed controls. Furthermore, you will be involved in quality assurance activities such as release requirements gathering, preparing test cases, UAT, regression, defect management, and production validation testing for SDLC governance release. It is essential to ensure all knowledge is documented and knowledge articles are kept up to date, along with conducting post-implementation reviews for applications and approaching support with a proactive attitude to improve the environment. The ideal candidate should have at least 6+ years of experience providing hands-on IT support and interacting with application end users, preferably in an investment bank, financial institution, or a large corporation. A bachelor's degree in Computer Science or an IT-related discipline is required, along with good analytical and problem-solving skills. Strong written and oral communication skills are essential, including the ability to communicate technical information to a non-technical audience and at executive levels. Familiarity with ITIL/best practices, SDLC tools, processes, governance, controls, compliance, CI/CD, DevOps tools, and practices is highly desired. Experience in technical/operations support roles, Power Apps knowledge, verification of SDLC controls, training developers and end users, and working with change, release, incident, and problem management processes is also important. As an Operation Services Specialist, you can expect to receive training and development opportunities to excel in your career, coaching and support from team experts, and a culture of continuous learning to aid progression. The company promotes a positive, fair, and inclusive work environment and welcomes applications from all individuals. For further information about Deutsche Bank, please visit the company website at https://www.db.com/company/company.htm.,

Posted 3 days ago

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Tech Management Senior Analyst Deutsche Bank

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Senior Analyst in the TDI Engineering group at Deutsche Bank, located in Bangalore, India, you will be responsible for providing application support with an Engineering mindset. Your focus will be on Compliance Operations within the Engineering community, managing the day-to-day activities of all teams under the Compliance Operations Stream. In this role, you will provide SDLC Governance support for projects, resolve application on-boarding and control verification requests, conduct training sessions on SDLC governance, and perform release testing and validation activities. You will also be responsible for monitoring compliance metrics, coordinating with application teams to ensure timely closure of controls, and verifying evidence provided by the teams. To succeed in this position, you should have 3 to 5 years of experience in IT support, preferably in an investment bank or financial institution. A bachelor's degree in Computer Science or a related field is required, along with strong analytical and problem-solving skills. Excellent written and oral communication skills are essential, as well as an understanding of ITIL best practices and SDLC tools and processes. Additionally, experience with CI/CD, DevOps tools, and Power Apps is preferred. You should have a good understanding of Change, Release, Incident, and problem management processes, as well as working knowledge of ServiceNow features and release management processes. At Deutsche Bank, you will receive training, coaching, and support to help you excel in your career. The company promotes a culture of continuous learning and offers a range of flexible benefits to support your needs. If you are proactive, have a strong technical background, and enjoy working in a collaborative environment, we invite you to apply and be a part of our inclusive and diverse team. For further information about Deutsche Bank and our values, please visit our company website at https://www.db.com/company/company.htm. Join us in striving for excellence and celebrating the successes of our people as a part of the Deutsche Bank Group.,

Posted 1 week ago

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