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1.0 - 4.0 years

2 - 4 Lacs

Navi Mumbai, Maharashtra, India

On-site

Test the Dialer application to ensure it meets the required quality standards, including functionality, usability, and performance. Proficient in Agent Assist, Speech to text technology, artificial intelligence. Identify and report defects, including reproducing and documenting the issues. Collaborate with the development team to resolve defects and ensure that fixes are properly tested. Develop and maintain test plans, test cases, and test scripts to ensure comprehensive testing of the application. Conduct exploratory testing to identify defects and improve the overall quality of the application. Participate in regression testing to ensure that changes to the application do not introduce new defects. Work closely with the development team to ensure that defects are tracked and resolved. Provide feedback to the development team on the usability and user experience of the application. Collaborate with other teams, such as QA and SDG, IT Team, to ensure that the application meets the required quality standards. Strong understanding of software testing principles, methodologies, and tools. Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred domain Banking/BFSI or and Financial industry At least 2+ years of experience in software testing. Hands on Experience in IVR/Contact Centre technology. Testing the complete Dialer flow, inbound & outbound calls, understanding how Campaigns work and are structured. Validate the IVR logs, identify issues and liaise with the respective teams to fix them. Experience with test automation tools, such as Selenium or Appium. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and ability to reproduce defects. Experience with integration testing using API by using tools such as SOAP UI or Postman. Strong test case writing skills, including test plans, test scenarios, and requirement traceability matrix. Experience in performing end to end Digital journeys. Perks and benefits Competitive salary and benefits package. Opportunity to work on a cutting-edge Dialer set up. Collaborative and dynamic work environment. Professional development and growth opportunities If interested above opportunity , please share your updated resume at [HIDDEN TEXT]

Posted 2 weeks ago

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15.0 - 20.0 years

50 - 80 Lacs

Surat, Gujarat, India

Remote

We have openings for Chief Operating Officer (COO) Location: Surat Expereince: 15 - 20 years Salary: 70 - 80l Education: Master's degree in Business Administration/ Social Sciences/ Public Administration, or related fields. Experience: At least 15 years of progressive leadership experience in nonprofit/NGO/CSR sectors. Details: Strategic Leadership : Design and implement operational strategies aligned with SRKKF's mission and India's developmental priorities, especially the SDGs. Program Design & Execution : Translate long-term goals into scalable, measurable programs across rural, tribal, and urban areas. Field Experience Integration : Oversee and participate in ground-level implementation to ensure contextual relevance and adaptability in tribal and remote settings. Stakeholder Management : Lead effective engagement with community leaders, donors, government bodies, NGOs, CSR partners, and internal teams. Impact Measurement : Design robust monitoring and evaluation systems using frameworks such as SROI, ESG, and SDG indicators. Partnerships & Ecosystem Engagement : Cultivate and leverage relationships within India's social sector and philanthropic ecosystem to amplify SRKKF's reach and effectiveness. Technology for Development : Promote and oversee the use of digital tools and data systems to optimize program delivery and efficiency. Resource & Financial Management : Lead budgeting and resource allocation with strong financial accountability. Governance & Compliance : Ensure legal and policy compliance across all programs; prepare high-quality reports and presentations for internal and external stakeholders. Team Development : Build, mentor, and empower high-performing teams that are mission-aligned and impact-driven. Key Competencies Required: Demonstrated ability tomanage large-scale, multi-stakeholderprograms with measurable outcomes . Strong background infield-based implementation, especially in tribal or marginalized communities . Excellent communication and stakeholder engagement skills across diverse audiences. Deep understanding of India'ssocial development ecosystem : education, health, sustainability, and livelihoods. Proficiency with impact measurement tools like SROI, ESG, and alignment with SDGs . Technological proficiencyfor enhancing program operations and data-driven decision- making. Strong financial and operational acumen : budgeting, resource planning. Strong communication skills for engaging with internal company stakeholders and aligning philanthropic initiatives with business objectives. Details Required: Question1 :Experience in Finance management and compliance Question2 :Experience in field-based implementation, especially in tribal or marginalized communities Question3 :Proficiency with impact measurement tools like SROI, ESG, and alignment with SDGs. Question4 :Experience in Program design and Execution Question5 :Progressive leadership experience in nonprofit/NGO/CSR sectors Current Salary Expected Salary Notice Period Total Experience To proceed further, kindly share your updated resume on [HIDDEN TEXT] or can whatssapp on 7719594751. Thanks

Posted 1 month ago

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14.0 - 24.0 years

50 - 80 Lacs

Surat

Work from Office

Key Responsibilities Strategic Leadership : Design and implement operational strategies aligned with SRKKFs mission and India’s developmental priorities, especially the SDGs. Program Design & Execution : Translate long-term goals into scalable, measurable programs across rural, tribal, and urban areas. Field Experience Integration : Oversee and participate in ground-level implementation to ensure contextual relevance and adaptability in tribal and remote settings. Stakeholder Management : Lead effective engagement with community leaders, donors, government bodies, NGOs, CSR partners, and internal teams. Impact Measurement : Design robust monitoring and evaluation systems using frameworks such as SROI, ESG, and SDG indicators. Partnerships & Ecosystem Engagement : Cultivate and leverage relationships within India’s social sector and philanthropic ecosystem to amplify SRKKF’s reach and effectiveness. Technology for Development : Promote and oversee the use of digital tools and data systems to optimize program delivery and efficiency. Resource & Financial Management : Lead budgeting and resource allocation with strong financial accountability. Governance & Compliance : Ensure legal and policy compliance across all programs; prepare high-quality reports and presentations for internal and external stakeholders. Team Development : Build, mentor, and empower high-performing teams that are mission-aligned and impact-driven. Key Competencies Required: Demonstrated ability to manage large-scale, multi-stakeholder programs with measurable outcomes. Strong background in field-based implementation, especially in tribal or marginalized communities . Excellent communication and stakeholder engagement skills across diverse audiences. Deep understanding of India’s social development ecosystem: education, health, sustainability, and livelihoods. Proficiency with impact measurement tools like SROI , ESG , and alignment with SDGs . Technological proficiency for enhancing program operations and data-driven decision-making. Strong financial and operational acumen: budgeting, resource planning. Strong communication skills for engaging with internal company stakeholders and aligning philanthropic initiatives with business objectives. Location : Surat, Gujarat, India Education: Masters degree in Business Administration/ Social Sciences/ Public Administration, or related fields. Experience: At least 15 years of progressive leadership experience in nonprofit/NGO/CSR sectors.

Posted 1 month ago

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