784 Sccm Jobs - Page 30

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

NO CAREER GAPS - DO NOT APPLY ON NAUKRI To Apply, WApp CV to 888-464-3032 -- 3 - 4 yrs Exp in Desktop Support & AD & O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Windows, Mac Outlook Excellent Spoken English Required Candidate profile Excellent Spoken English Desktop Support & System Admin Exp - 3-4 Years Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate 6-Day Work Rotational w/off WApp: 888-464-3032

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Linux. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Modern Workplace & Device Management: Manage Microsoft Intune for endpoint management, compliance policies, and security. Proficient in automating device deployment through Intune Windows Autopilot for streamlined provisioning and onboarding. Ensure smooth operating system deployment (OSD) via Microsoft Endpoint Configuration Manager (MECM/SCCM) or Intune. End-User Support & Optimization: Provide technical support and guidance to end-users, resolving complex EUC issues related to Windows, macOS, and mobile devices. Migrate group policies (GPOs) for effective device management. Monitor and optimise desktop performance, security, and compliance standards. Security & Compliance: Ensure compliance with corporate security policies, regulatory standards, and best practices. Manage and enhance endpoint security by deploying Defender for Endpoint, BitLocker encryption, and threat protection tools. Conduct regular patch management and vulnerability assessments. Collaboration & Cloud Integration: Work closely with cross-functional teams to enhance collaboration tools like Microsoft 365, Teams, and SharePoint. Implement cloud-based application management and remote working solutions. Manage OneDrive and cloud storage policies for secure file access and sharing. Automation & Process Improvement: Develop PowerShell scripts and automation workflows to streamline IT operations. Enhance self-service IT solutions for better end-user experience. Continuously evaluate and implement new EUC technologies to enhance productivity and security.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Desktop Imaging. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Application Packaging Responsible for application packaging, testing and deployment of packages for Windows end user devices Create application package following customer standards Release the application package to perform user acceptance testing (UAT) of the functionality of the application package Validate technical requirement document from the requester. Creating package deployment schedules Package the application as per technical document received Ensure each is packaged in accordance with, and meets GT application package standards and policies Perform UAT with the requester Monitoring deployment target status ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Migration Experience of Windows 10 device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment Expertise in PowerShell Scripting In-depth knowledge to create and configure MDM policies "Windows Autopilot deployment experience using Intune. Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. Good understanding on Device and User based Certificates (SCEP and NDES). Managing Quality Updates and Feature Updates for Windows 10/11 Device Enrollment Methods and Experience in Logic apps Primary Skills SCCM Intune On Prem AD Azure AD Secondary skills Windows Autopilot MDM Powershell Scripting

About The Role We are looking for a skilled CMDB (Configuration Management Database) Developer to design, implement, and maintain CMDB solutions that ensure accurate and efficient IT asset and configuration management. The ideal candidate will have hands-on experience with ServiceNow CMDB , ITIL best practices, and integrations with various IT systems. Key Responsibilities: Design, develop, and maintain CMDB solutions to support IT asset and configuration management. Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows. Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools). Work with IT teams to onboard new CI (Configuration Item) types , attributes, and relationships. Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data. Ensure compliance with ITIL best practices and organization-specific policies for configuration management. Develop and maintain CM DB reporting and dashboards to provide visibility into IT assets and dependencies. Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB. Provide technical guidance and documentation for CMDB architecture, workflows, and processes. Primary Skills Strong experience with CMDB platforms , especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM). Hands-on experience with CMDB architecture, data modeling, and relationship mapping . Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration. Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations. Strong knowledge of ITSM, ITOM, and ITIL processes , particularly Configuration Management . Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population. Understanding of data governance, normalization, and reconciliation techniques. Experience with SQL or NoSQL databases for CMDB-related queries and reporting. Strong analytical and problem-solving skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist CMDB . Experience with cloud infrastructure CMDB integrations (AWS, Azure, GCP). Knowledge of networking concepts, IT asset management (ITAM), and security compliance . Experience with CMDB migration or large-scale data transformation projects . Education: Bachelors/Masters degree in Computer Science, Information Technology, or a related field.

Key Responsibilities: Lead the design, implementation, and support of Microsoft 365 solutions (Exchange Online/On-Prem, SharePoint, OneDrive, MS Teams). Manage and administer Active Directory (AD), Azure AD, DNS, ADFS, and AADC. Provide advanced support and lifecycle management for Citrix environments and virtual desktop infrastructure. Oversee endpoint management and deployment using SCCM and Microsoft Intune. Ensure integration and performance optimization of TrendMicro antivirus and other endpoint security tools. Collaborate with cross-functional IT teams to maintain secure, scalable, and resilient workplace infrastructure. Handle escalated incidents, problems, and change requests within agreed service levels. Maintain system documentation, procedures, and compliance with IT policies. Contribute to the development of automation, monitoring, and reporting for M365 and related platforms. Act as a subject matter expert (SME) for workplace modernization initiatives. Required Skills and Qualifications: Proven experience (5+ years) in administering and supporting M365 and related technologies. Deep knowledge of: Microsoft 365: Exchange Online/On-Prem, MS Teams, SharePoint Online, OneDrive Directory Services: Active Directory, Azure AD, ADFS, AADC, DNS Endpoint Management: SCCM, Intune Virtualization: Citrix Security: TrendMicro or similar antivirus tools

Hello eager tech expert! To create a better future, you need to think outside the box. That"™s why we at Siemens need innovators who aren"™t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! Siemens Corporate Technology "India Tech Hub" is at the forefront of driving digital transformation and enabling the integration of artificial intelligence into the fabric of industrial solutions. As a pivotal innovation center, the Tech Hub is dedicated to harnessing the power of AI to revolutionize the future of work. With a focus on customer-centric solutions, Siemens India Tech Hub is a beacon for exploring industrial AI use cases, ensuring that Siemens remains a global leader in the digital era. You"™ll break new ground by To provide solution expertise in End User Computing (EUC), specializing in Identity and AccessManagement (IAM), Intune Administration & MDM Expertise. Intune Administration & MDM ExpertisePossesses advanced skills in Autopilot deployment, managing and troubleshooting MDM-related issues, and enforcing compliance and security policies. Software Packaging & DeploymentPowerShell scripting, App-V, InstallShield, and AdminStudio for application packaging and deployment. Identity & Access ManagementDefine and govern Azure Active Directory (AAD), Group Policy (GPO), and Microsoft Entra ID, ensuring secure access control and user identity management. Browser Management & PoliciesConfigure and Manage browser policies via Intune to optimize security and performance. Automation & ReportingProvide data reporting using power BI and automation using Power Automate to streamlet processes & enhance team efficiency. A proactive professional with a robust problem-solving mindset, exceptional communication skills, and a dedication to optimizing IT operations and end-user support. You"™re excited to build on your existing expertise, including Bachelor"™s degree in computer science, Information Technology, or a related field. At least 7 years of experience in End User Computing (EUC), Identity and Access Management (IAM), Intune Administration & MDM. Experience with Power BI, Power Automate and other M365 tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in ITIL process definition and implementation. Knowledge of Agile methodologies and experience working in a Scrum team. Strong understanding of M365 tooling architecture. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with international team and working on global topics.

Required Skills Technology | Mobile Device Management (MDM) Tools | Intune and SCCM Migrate Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services Details: Will be responsible to maintain the technology and processes to automate the deployment of operating system images and application packages. The Operations and Endpoint Management Professional will be responsible for maintaining the infrastructure, processes and standards used for centralized desktop management, and to assist with routine server, storage, and related operational tasks when necessary. 1. Maintaining and operating centralized enterprise configuration management services. 2. Performing system administration for enterprise desktop and application management suites, including configuration, version maintenance, security, and access delegation. 3. Creating and maintaining operating system images and their deployment processes. 4. Creating and maintaining application deployment packages and processes. 5. Ensuring application packages and operating system images are kept up to date. 6. Identifying and discussing where improvements to image and package deployment processes can be made. 7. Working with customers to understand their needs for application and operating system package, deployment, and management; designing, proposing, and delivering solutions that meet the customer s needs. 8. Ensuring operating systems and applications work as expected through testing, troubleshooting, and problem tracking and documentation. 9. Writing technical documentation on the processes used to deploy operating systems and applications.

Required Skills Technology | Mobile Device Management (MDM) Tools | Intune and SCCM Migrate Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services Details: The Professional will be responsible to perform analysis and implement VDI service to Operate, support and troubleshooting escalated issues by users, VDI Operations and Service Desk. He/She will be responsible to perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations. 1. Should be able to troubleshoot and resolve VDI issues by providing tier 2/3 incident ticket support and provide assistance in maintaining VDI golden images and installing client applications. 2. Develop plans for deploying and administering virtual machines, images, and virtual apps 3. Assist with researching, evaluating, and recommending VDI related hardware, software and services. 4. Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA , ITIL knowledge. 5. Serve as a technical resource for infrastructure initiatives that require virtual machine and VDI expertise. 6. Participate in enterprise testing for integration of proposed new technologies to be included in the enterprise design and develop test-related documentation. 7. Collaborate with operational counterparts to support and discover opportunities for improvement via automation, process improvements, etc 8. Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management. 9. Achieves and adheres to established Service Level Agreements and Key Performance Indicators. 10. Should be able to validate and fix complex customer issues and business impact which may require collaboration with more senior level team members or other vendors. 11. Contributes to the Operational knowledgebase in the form of new or updated technical articles/documents focused on issue resolution or prevention.

Design, develop, and maintain CMDB solutions to support IT asset and configuration management. Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows. Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools). Work with IT teams to onboard new CI (Configuration Item) types , attributes, and relationships. Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data. Ensure compliance with ITIL best practices and organization-specific policies for configuration management. Develop and maintain CMDB reporting and dashboards to provide visibility into IT assets and dependencies. Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB. Provide technical guidance and documentation for CMDB architecture, workflows, and processes. Required Skills & Qualifications: Strong experience with CMDB platforms , especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM). Hands-on experience with CMDB architecture, data modeling, and relationship mapping . Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration. Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations. Strong knowledge of ITSM, ITOM, and ITIL processes , particularly Configuration Management . Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population. Understanding of data governance, normalization, and reconciliation techniques. Experience with SQL or NoSQL databases for CMDB-related queries and reporting. Strong analytical and problem-solving skills. Cmdb Developer

Desktop Technical Support To provide Imaging support (Legacy & Cloud Based) Task Queue, Litigation Hold Script, CME Provisioning/Auto Pilot issues Migration legacy to Cloud based: Support & Troubleshoot Migration issues.

Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Job Summary: The Security Analyst will be responsible for monitoring our security infrastructure, identifying and responding to security threats, managing vulnerabilities, and contributing to the continuous improvement of our overall security posture. This role is crucial in safeguarding our organizations systems, data, and reputation against an ever-evolving landscape of cyber threats. Key Responsibilities: Security Monitoring & Alerting: Monitor security alerts and events from various sources, including SIEM, IDS/IPS, EDR, firewalls, and other security tools. Triage and investigate alerts to determine their severity, scope, and potential impact. Incident Detection & Response: Act as a first responder for security incidents, following established incident response plans. Conduct initial analysis, containment, eradication, and recovery activities. Document incident details, actions taken, and lessons learned. Escalate complex incidents to senior analysts or incident response teams as appropriate. Vulnerability Management: Perform regular vulnerability scans and assessments of our IT infrastructure, applications, and networks. Analyse scan results, priorities vulnerabilities, and track remediation efforts with relevant teams. Assist in the development and implementation of patching and remediation strategies. Security Tool Administration & Maintenance: Assist in the configuration, maintenance, and optimization of security tools and technologies. Ensure security tools are functioning correctly and generating accurate data. Log Analysis & Threat Hunting: Collect, analyze, and correlate log data from various systems to identify suspicious activity or potential threats. Proactively hunt for threats and indicators of compromise (IOCs) within the environment. Threat Intelligence: Stay informed about the latest cybersecurity threats, vulnerabilities, attack vectors, and mitigation techniques. Gather and analyze threat intelligence from various sources to enhance detection capabilities. Reporting & Documentation: Prepare regular reports on security incidents, vulnerability status, and overall security posture. Maintain accurate and detailed documentation of security procedures, configurations, and incident response activities. Collaboration & Support: Collaborate with IT teams, developers, and other business units to implement security best practices and address security concerns. Provide security-related support and guidance to end-users and internal teams. Assist with internal and external security audits and compliance activities (e.g., GDPR, ISO 27001). Skills and experience we desire: Bachelor s degree in computer science or related field 2+ years of hands-on experience with the design, implementation, and operation of enterprise vulnerability management. 2+ years experience supporting diverse IT systems, processes, or capabilities in large organizations 2+ years of solid understanding of industry best practices for hands on, security vulnerability remediation. 2+ years with SCCM, WSUS (or other, similar tools) running in an enterprise environment. 2+ years in scripting of packaged installation of patches, software, and configuration changes, including the knowledge and ability to write PowerShell scripts needed to automate patch management processes. Extensive experience with core vulnerability management scanners (e.g. Qualys, Tenable etc.). Strong knowledge of OWASP Top 10 and the ability to articulate application security risks and determine threat level. Technical understanding of a range of enterprise IT and cloud-based architectures and technologies such as networking, server infrastructure, operating systems, web applications, databases, containerization, mobile. Preferred certifications: Net+, Security+, OSCP, CEH, CISSP, GIAC (GSEC, GEVA, GPEN etc.)

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 236

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided 1 year of tech support experience on Papers (Mandate) Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided 1 year of tech support experience On Papers (Mandate) Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Expert Client Operations - Software Packaging and Distribution You are responsible for: * Creation and maintaining of distributable software packages and applications * Executing and monitoring of software rollouts * Distribution of Operating System, Office 365 C2R and other Software patches * Hardware integration in global service tools * Configuration and maintenance of the Client Installation Task Sequence including Driver and standard software installations * Support in troubleshooting (incident management) and Root Cause Analysis (problem management) for global issues in the topics above * Coordination with internal teams like Service Desk, Field Service, local IT units, License Management team and other infrastructure units like IAM-, AD-, Network-, Data Center- and Security-teams * Creation and maintaining of documentation, Knowledge-Documents and Working-Instructions General skills and qualifications required: * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Familiarity with regulatory processes like GxP * Relevant professional experience of min. 7 years in IT in a large Enterprise environment with many thousands of users * You have very good analytical skills and you see topics with a broader and comprehensive picture and can easily identify cross-dependencies * Flexibility and keen pursuit of innovation throughout all processes in the continuous search of sustainable new ideas * Willingness to set yourself challenging goals to achieve superior performance * Responsibility for the improvement of all products, services, processes and working routines within your working area * Strong desire to develop and grow by way of taking responsibility and engaging in additional tasks and operations * Very good and mature understanding of English in speaking and writing * You can communicate and express yourself target group oriented * You enjoy working across different teams and cultures and work constructively together in a global company * Professional usage of standard office applications (such as Project, PowerPoint, Excel and Word) is taken for granted * You have a sense of responsibility and pragmatism and you are working customer- and result-orientated Specific knowledge and competencies required: * Verifiable knowledge and expertise of Software packaging processes and tools for identifying alternative solutions and associated pro's and con's * In-depth knowledge about ** Flexera Admin Studio ** SCCM ** WSUS * Scripting skills, specifically Powershell would be of advantage * The following certificates would be beneficial ** Flexera Admin Studio *** Certified Repackaging Professional *** Certified Repackaging Specialist ** Microsoft Windows 10 / 11 *** “Installing and Configuring Windows 10” ** Microsoft Systems Center Configuration Manager *** “Administering Systems Center Configuration Manager” ** ITIL Foundation V3 Required Skills Software packaging & SCCM,OS & Patch Distribution,ITIL