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3 - 5 years

4 - 8 Lacs

Hyderabad

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: SAP PI PO Integration Migration. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 9 years

6 - 10 Lacs

Pune

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Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP Successfactors Integrations Technical Good to have skills : SAP SuccessFactors Employee Central Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. You will be sought out as an expert, enhancing Accenture's marketplace reputation. Your typical day will involve shaping Accenture and client strategy, using your deep technical expertise, business acumen, and fluid communication skills. You will work directly with clients in a trusted advisor relationship to gather requirements, analyze, design, and/or implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior professionals. Ensure timely delivery of projects. Identify and mitigate risks. Conduct regular team meetings to track progress and address any issues. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Successfactors Integrations Technical. Good To Have Skills:Experience with SAP SuccessFactors Employee Central. Strong understanding of integration concepts and methodologies. Experience in designing and implementing SAP SuccessFactors integrations. Knowledge of SAP SuccessFactors modules and their integration points. Familiarity with SAP Cloud Platform Integration (CPI) or Dell Boomi. Ability to troubleshoot and resolve integration issues. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 5 years of experience in SAP Successfactors Integrations Technical. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

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12 - 14 years

6 - 10 Lacs

Pune

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Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP Successfactors Integrations Technical Good to have skills : SAP SuccessFactors Employee Central Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. You will be sought out as an expert, enhancing Accenture's marketplace reputation. Your typical day will involve shaping Accenture and client strategy, using your deep technical expertise, business acumen, and fluid communication skills. You will work directly with clients in a trusted advisor relationship to gather requirements, analyze, design, and/or implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Collaborate with stakeholders to define project objectives and requirements. Lead and manage the delivery of technology solutions. Provide technical guidance and expertise to the team. Ensure the successful completion of projects within budget and timeline. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Successfactors Integrations Technical. Good To Have Skills:Experience with SAP SuccessFactors Employee Central. Strong understanding of integration concepts and technologies. Experience in designing and implementing SAP SuccessFactors integrations. Knowledge of SAP SuccessFactors modules and their integration points. Familiarity with SAP SuccessFactors APIs and web services. Ability to troubleshoot and resolve integration issues. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 12 years of experience in SAP Successfactors Integrations Technical. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

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7 - 12 years

9 - 14 Lacs

Chennai

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Successfactors Integrations Technical, SAP ABAP Development for HANA Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and collaborating with team members to ensure project success. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely delivery of projects Provide technical guidance and support to team members Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Successfactors Integrations Technical, SAP ABAP Development for HANA Strong understanding of SAP Successfactors Integrations Technical Experience in SAP ABAP Development for HANA Knowledge of SAP Successfactors modules and integrations Ability to troubleshoot and resolve technical issues efficiently Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP Successfactors Integrations Technical. This position is based at our Chennai office. A 15 years full-time education is required. Qualifications 15 years full time education

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7 - 12 years

9 - 14 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Successfactors Integrations Technical Good to have skills : SAP SuccessFactors Employee Central Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. Your role will involve collaborating with cross-functional teams, managing the team's performance, and making key decisions. You will provide solutions to problems for your immediate team and across multiple teams, contributing to the overall success of the project. Roles & Responsibilities: Expected to be an SME in SAP SF Integration Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute to key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact for the project Oversee the entire application development process Professional & Technical Skills: Must To Have Skills:Proficiency in SAP SF Integration and SAP CPI Strong understanding of software development principles and methodologies Experience in designing and implementing scalable and secure applications Knowledge of cloud computing and integration technologies Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP Successfactors Integrations Technical. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Gurugram

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Successfactors Integrations Technical, SAP SuccessFactors Conversion Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing project progress, coordinating with teams, and ensuring successful application implementation. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Coordinate with stakeholders to gather requirements Ensure timely delivery of project milestones Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Successfactors Integrations Technical, SAP SuccessFactors Conversion Strong understanding of SAP SuccessFactors modules Experience in integrating SAP SuccessFactors with other systems Knowledge of SAP SuccessFactors best practices Hands-on experience in configuring SAP SuccessFactors modules Additional Information: The candidate should have a minimum of 5 years of experience in SAP Successfactors Integrations Technical. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 8 years

5 - 10 Lacs

Gurugram

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Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP Successfactors Integrations Technical Good to have skills : SAP BTP Integration Suite Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance Company marketplace reputation. You will bring emerging ideas to life by shaping Company and client strategy, using your deep technical expertise, business acumen, and fluid communication skills. In this role, you will work directly with clients in a trusted advisor relationship to gather requirements, analyze, design, and implement technology best practice business changes. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to drive successful project delivery. Provide technical expertise and guidance to project teams. Identify and mitigate risks and issues throughout the project lifecycle. Ensure adherence to project timelines and deliverables. Continuously improve project delivery processes and methodologies. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Successfactors Integrations Technical. Good To Have Skills:Experience with SAP BTP Integration Suite. Strong understanding of integration concepts and technologies. Experience in designing and implementing SAP Successfactors integrations. Knowledge of SAP Successfactors modules and their integration points. Familiarity with SAP BTP Integration Suite and its capabilities. Additional Information: A 15 years full time education is required. Qualifications 15 years full time education

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7 - 12 years

9 - 14 Lacs

Chennai

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Project Role :Tech Delivery Subject Matter Expert Project Role Description :Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills :SAP Successfactors Integrations Technical Good to have skills :SAP BTP Integration Suite Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance Accenture's marketplace reputation. You will bring emerging ideas to life by shaping Accenture and client strategy, using your deep technical expertise, business acumen, and fluid communication skills. In this role, you will work directly with clients in a trusted advisor relationship to gather requirements, analyze, design, and implement technology best practice business changes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior professionals. Stay updated with the latest industry trends and technologies. Identify areas for improvement and implement process enhancements. Conduct regular performance evaluations and provide feedback to team members. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Successfactors Integrations Technical. Good To Have Skills:Experience with SAP BTP Integration Suite. Strong understanding of integration concepts and methodologies. Experience in designing and implementing SAP Successfactors integrations. Knowledge of SAP Successfactors modules and their integration points. Familiarity with SAP Cloud Platform Integration and SAP CPI tools. Ability to troubleshoot and resolve integration issues. Excellent problem-solving and analytical skills. Additional Information: A 15 years full time education is required. Qualifications 15 years full time education

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7 - 12 years

5 - 9 Lacs

Kolkata

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP PO/PI & APIs Development Good to have skills : SAP BTP Integration Suite Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions that align with business needs and requirements. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the team in implementing innovative solutions Conduct regular team meetings to ensure alignment and progress Stay updated on industry trends and technologies to drive continuous improvement Professional & Technical Skills: Must To Have Skills: Proficiency in SAP PO/PI & APIs Development Good To Have Skills: Experience with SAP BTP Integration Suite Strong understanding of SAP PO/PI architecture and development Experience in designing and implementing APIs for seamless integration Knowledge of SAP BTP Integration Suite functionalities Ability to troubleshoot and resolve complex technical issues efficiently Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP PO/PI & APIs Development This position is based at our Kolkata office A 15 years full-time education is required Qualification 15 years full time education

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4 - 6 years

9 - 13 Lacs

Mumbai, Bengaluru, Delhi / NCR

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Experience in deploying standard SAP HCM Interfaces on SAP CPI Responsible for developing custom iFlows to integrate SAP SuccessFactors with SAP HCM (on premise system) Responsible for developing custom iFlows to integrate SAP SuccessFactors with 3rd party systems (eg PeopleSoft, Oracle etc.) JOB REQUIREMENTS Knowledge in SAP Cloud Platform Integration (SAP CPI - Previously known by name of SAP HCI) At least 4-6 years experience in SAP Cloud Platform Integration Developer with experience of doing integration between multiple SaaS applications. Should be able to plan the build of integrations between different systems in order to test the integrations on the enhancement package. Good to Have Skills: Dell Boomi, SAP PO/PI APIs Development, ABAP knowledge. Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

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