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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: PySpark.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: C++.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow Core.

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7.0 - 12.0 years

27 - 42 Lacs

Kochi

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Skill: Salesforce LWC Location : Kochi Experience : 3 Years - 12 Years Job Summary The Sr. Developer role is crucial for driving technical excellence within our Salesforce platform. With a hybrid work model and day shift the candidate will leverage their extensive experience to enhance data governance practices. This position does not require travel ensuring focus on delivering impactful solutions. Responsibilities Develop and implement Salesforce solutions that align with business objectives and enhance operational efficiency. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Ensure the integrity and security of data within the Salesforce platform adhering to best practices in data governance. Optimize Salesforce functionalities to improve user experience and streamline business processes. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain system reliability. Provide technical guidance and mentorship to junior developers fostering a culture of continuous learning and improvement. Conduct regular system audits to ensure compliance with organizational standards and industry regulations. Stay updated with the latest Salesforce features and technologies to drive innovation and competitive advantage. Design and execute test plans to validate system performance and functionality. Implement automation strategies to reduce manual tasks and increase productivity. Collaborate with stakeholders to identify opportunities for system enhancements and process improvements. Document technical specifications and system configurations for future reference and training purposes. Monitor system performance and make necessary adjustments to optimize resource utilization. Qualifications Possess a strong background in Salesforce development with proven expertise in customizing and configuring the platform. Demonstrate proficiency in Apex Visualforce and Lightning components to create robust and scalable solutions. Exhibit knowledge of data governance principles and practices contributing to effective data management strategies. Have experience in integrating Salesforce with other enterprise systems ensuring seamless data flow and interoperability. Show capability in developing and executing test plans to ensure system reliability and performance. Display excellent problem-solving skills with the ability to troubleshoot complex technical issues efficiently. Maintain a proactive approach to learning staying abreast of industry trends and emerging technologies. Certifications Required Salesforce Certified Platform Developer I Salesforce Certified Administrator

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development.

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4.0 - 9.0 years

5 - 9 Lacs

Chennai, Bengaluru

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We are seeking a Salesforce Lightning Developer with 4+ years of experience in Salesforce development and digital transformation projects . The ideal candidate will have expertise in Salesforce Sales, Service, and Experience Clouds , along with hands-on experience in Lightning Web Components (LWC) and Apex programming . You will play a key role in implementing and optimizing Salesforce solutions, ensuring seamless integrations and system enhancements. Primary Skills Develop and implement Salesforce solutions across Sales, Service, and Experience Clouds. Work on 2-3 Salesforce implementation projects, ensuring best practices in development. Design and develop Visualforce pages and Lightning Web Components (LWC). Perform SOAP/REST API integrations to facilitate seamless data exchange. Optimize and maintain Salesforce platform features, ensuring adherence to governor limits. Involve in the entire development cycle, including analysis, design, coding, testing, deployment, and production support. Troubleshoot and resolve technical challenges in a multi-vendor environment. Stay updated on the latest Salesforce advancements and apply them effectively. Communicate effectively with stakeholders, ensuring clear documentation and technical guidance.

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7.0 - 12.0 years

10 - 14 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Technical Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Provide technical guidance and expertise to the team- Ensure timely delivery of high-quality applications Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of Salesforce best practices and design patterns- Hands-on experience with Salesforce configuration and customization Additional Information:- The candidate should have a minimum of 7.5 years of experience in Salesforce Technical Architecture- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Conga CPQ Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work on developing solutions that enhance business operations and streamline processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to design, develop, and implement Salesforce Conga CPQ solutions.- Customize and configure Salesforce CPQ to meet specific business needs.- Develop and maintain integrations between Salesforce CPQ and other systems.- Provide technical expertise and guidance on Salesforce CPQ best practices.- Assist in troubleshooting and resolving technical issues related to Salesforce CPQ. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CPQ.- Strong understanding of Salesforce platform and its capabilities.- Experience in Salesforce CPQ implementation and customization.- Knowledge of Salesforce CPQ pricing and quoting processes.- Good To Have Skills: Experience with Salesforce Lightning Platform. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Conga CPQ.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce CG Cloud Retail Execution Development Good to have skills : React.jsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and contribute to key decisions in application development. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of new features- Conduct code reviews and ensure coding standards are met- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CG Cloud Retail Execution Development- Good To Have Skills: Experience with React.js- Strong understanding of Salesforce platform and development- Experience in building and customizing Salesforce applications- Knowledge of Salesforce integration and data migration- Ability to troubleshoot and debug complex issues Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce CG Cloud Retail Execution Development- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

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1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

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The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We are looking for a Salesforce Developer to join our growing team in Business Technology (BT) and to help scale our business solutions while providing an extra focus on security, enabling Okta to be the most efficient, scalable, and reliable company. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In addition, your product owner will look to you to provide all technical services design, config, software development, and testing. Qualifications: 1+ years hands-on Salesforce development in Apex, Process Automation, and Lightning Web Components. 3+ years of Software development experience with experience in Java, Python or Javascript. Experience implementing projects/programs for Sales Cloud, Service Cloud Console, Salesforce CPQ, Community etc. Experience working with source control and continuous integration. Demonstrable ability to drive end-to-end lifecycle, from conception to launch and post-launch support. Responsibilities Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Participate in the estimation and scoping of the proposed solutions. Articulate the benefits and risks of a solution s feasibility and functionality. Implement customer-facing and internal-based solutions inside the Salesforce platform using Configuration, Apex, Lightning Components, and LWC. Implement integration between Salesforce and other external systems. Owning the deliverables from discovery to deployment with appropriate documentation. Create and execute unit, integration, and functional tests. Why Join Us: Work in a fast-paced, innovative environment that values continuous learning. Collaborate with cross-functional teams and make a direct impact on the business. Opportunity to drive strategic improvements and shape the future of our Salesforce-based processes. Our team is collaborative, innovative, and flexible, and we consider work-life balance a top priority. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta

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4.0 - 9.0 years

5 - 9 Lacs

Pune

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We are seeking a CRMA Sr. Developer with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like Tableau CRM and Einstein Analytics and make an impact on our data-driven journey. Key Responsibilities: Data Analysis and Insights: o Utilize Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis. o Experience with other business intelligence (BI), extract-transform-load (ETL), Power BI and other business analytics reporting tools. Technical Support: o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to ensure optimal utilization within the organization. Data Design and Analysis Techniques: o Employ data cleansing, statistical analysis, data mining, predictive analysis, and other data analysis techniques to extract valuable insights from extensive datasets. o Design and configure highly scalable solutions for clients. Research and Recommendations: o Conduct research and offer recommendations on product components, services, protocols, and standards to enhance data analytics capabilities. Data Transformation and Visualization: o Collaborate in the design of data transformation processes, data flows, and datasets. o Create dashboard wireframes and stories to communicate data insights effectively. o Use methods like data cleansing, statistics, data mining, predictive analysis, and other data analysis techniques to collect and extract insights from large scale data sets. Required Skills: Salesforce ExpertiseA strong foundation in Salesforce development is essential. Proficiency in Salesforce platform features, data modeling, and configuration is a must. Platform ExperienceA minimum of 4 years of hands-on experience working with Salesforce Einstein Analytics and Tableau CRM. Einstein DiscoveryProfound understanding of Einstein Discovery from both a functional and technical perspective. Analytical Skills: Strong experience in data analysis with the ability to identify trends and create visualizations with extensive datasets. Business AlignmentDemonstrated ability to align data analytics with business objectives, envision solutions to address business problems, and derive value from data. Scalable SolutionsExperience in building and configuring highly scalable solutions for clients. Proof of ConceptsCapable of creating and delivering hands-on technology proof of concepts. Database UnderstandingStrong conceptual understanding and hands on working experience in relational databases, data warehouses, data lakes, and must have good skills in SQL, normalization, and data modeling. Communication Skills: Effective communication skills to collaborate with clients, team members, and stakeholders, including the ability to translate business requirements into technical solutions. Problem-SolvingStrong problem-solving abilities to address complex business challenges and optimize processes. Qualifications: Bachelor's degree in computer science, Information Technology, or related field. 4+ years of experience as Salesforce Eninstein Analytics Developer. Certification in Tableau CRM and Einstein Discovery Consultant is highly required and Sales Cloud. Strong communication skills to articulate technical concepts to non-technical stakeholders.

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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We are seeking a CRMA Sr. Developer with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like Tableau CRM and Einstein Analytics and make an impact on our data-driven journey. Key Responsibilities: Data Analysis and Insights: o Utilize Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis. o Experience with other business intelligence (BI), extract-transform-load (ETL), Power BI and other business analytics reporting tools. Technical Support: o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to ensure optimal utilization within the organization. Data Design and Analysis Techniques: o Employ data cleansing, statistical analysis, data mining, predictive analysis, and other data analysis techniques to extract valuable insights from extensive datasets. o Design and configure highly scalable solutions for clients. Research and Recommendations: o Conduct research and offer recommendations on product components, services, protocols, and standards to enhance data analytics capabilities. Data Transformation and Visualization: o Collaborate in the design of data transformation processes, data flows, and datasets. o Create dashboard wireframes and stories to communicate data insights effectively. o Use methods like data cleansing, statistics, data mining, predictive analysis, and other data analysis techniques to collect and extract insights from large scale data sets. Required Skills: Salesforce ExpertiseA strong foundation in Salesforce development is essential. Proficiency in Salesforce platform features, data modeling, and configuration is a must. Platform ExperienceA minimum of 4 years of hands-on experience working with Salesforce Einstein Analytics and Tableau CRM. Einstein DiscoveryProfound understanding of Einstein Discovery from both a functional and technical perspective. Analytical Skills: Strong experience in data analysis with the ability to identify trends and create visualizations with extensive datasets. Business AlignmentDemonstrated ability to align data analytics with business objectives, envision solutions to address business problems, and derive value from data. Scalable SolutionsExperience in building and configuring highly scalable solutions for clients. Proof of ConceptsCapable of creating and delivering hands-on technology proof of concepts. Database UnderstandingStrong conceptual understanding and hands on working experience in relational databases, data warehouses, data lakes, and must have good skills in SQL, normalization, and data modeling. Communication Skills: Effective communication skills to collaborate with clients, team members, and stakeholders, including the ability to translate business requirements into technical solutions. Problem-SolvingStrong problem-solving abilities to address complex business challenges and optimize processes. Qualifications: Bachelor's degree in computer science, Information Technology, or related field. 4+ years of experience as Salesforce Eninstein Analytics Developer. Certification in Tableau CRM and Einstein Discovery Consultant is highly required and Sales Cloud. Strong communication skills to articulate technical concepts to non-technical stakeholders.

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10.0 - 15.0 years

14 - 19 Lacs

Pune

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Position: Salesforce Technical Architect Location: Bangalore/Pune (Hybrid) Experience: 10+ Years Responsibilities Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well-architected solutions that best leverage the Salesforce platform Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Ability to understand a project and deep dive to debug issues, remediate governor limits Relevant Degree in Engineering required. 10 - 20 years CRM experience with a minimum of 10 years on the Salesforce platform Expert level understanding of the Salesforce product suite, including Sales, Service, CPQ, RLM, Agentforce, and Experience Clouds Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume limitations and best practices Thorough understanding of APEX, Flow builder, Lightning & LWC framework Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) Strong understanding of DevOps including environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Strong background in design/development of large web-based systems, or complete software product lifecycle exposure About Us: Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. To learn more about us and our culture visit www.relanto.ai & https://www.linkedin.com/company/relanto-inc/

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5.0 - 10.0 years

12 - 16 Lacs

Bengaluru

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We are seeking a CRMA Developer with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with cutting-edge analytics tools like Tableau CRM and Einstein Analytics and make an impact on our data-driven journey. Key Responsibilities: Data Analysis and Insights: o Utilize Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis. o Experience with other business intelligence (BI), extract-transform-load (ETL), Power BI and other business analytics reporting tools. Technical Support: o Provide expert support in Tableau CRM, Einstein AI, and analytics tools to ensure optimal utilization within the organization. Data Design and Analysis Techniques: o Employ data cleansing, statistical analysis, data mining, predictive analysis, and other data analysis techniques to extract valuable insights from extensive datasets. o Design and configure highly scalable solutions for clients. Research and Recommendations: o Conduct research and offer recommendations on product components, services, protocols, and standards to enhance data analytics capabilities. Data Transformation and Visualization: o Collaborate in the design of data transformation processes, data flows, and datasets. o Create dashboard wireframes and stories to communicate data insights effectively. o Use methods like data cleansing, statistics, data mining, predictive analysis, and other data analysis techniques to collect and extract insights from large scale data sets. Required Skills: Salesforce ExpertiseA strong foundation in Salesforce development is essential. Proficiency in Salesforce platform features, data modeling, and configuration is a must. Platform ExperienceA minimum of 5 years of hands-on experience working with Salesforce Einstein Analytics and Tableau CRM on at least 4 large projects. Einstein DiscoveryProfound understanding of Einstein Discovery from both a functional and technical perspective. Analytical Skills: Strong experience in data analysis with the ability to identify trends and create visualizations with extensive datasets. Business AlignmentDemonstrated ability to align data analytics with business objectives, envision solutions to address business problems, and derive value from data. Scalable SolutionsExperience in building and configuring highly scalable solutions for clients. Proof of ConceptsCapable of creating and delivering hands-on technology proof of concepts. Database UnderstandingStrong conceptual understanding and hands on working experience in relational databases, data warehouses, data lakes, and must have good skills in SQL, normalization, and data modeling. Communication Skills: Effective communication skills to collaborate with clients, team members, and stakeholders, including the ability to translate business requirements into technical solutions. Problem-SolvingStrong problem-solving abilities to address complex business challenges and optimize processes. Qualifications: Bachelor's degree in computer science, Information Technology, or related field. 5 to 10+ years of experience as Salesforce Eninstein Analytics Developer with at least 4 Years of implementation experience on large scale projects. Certification in Tableau CRM and Einstein Discovery Consultant is highly required and Sales Cloud. Strong communication skills to articulate technical concepts to non-technical stakeholders.

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10.0 - 15.0 years

15 - 20 Lacs

Pune

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Position: Salesforce Solution Architect Location: Bangalore/Pune (Hybrid) Experience: 10+ Years We are seeking a talented and experienced Salesforce Solution Architect. As a Salesforce Solution Architect, you will be responsible for design, architect and implementing innovative and comprehensive Salesforce solutions for our clients. You will translate business requirements into technical solutions with your deep knowledge of Salesforce and passion for innovation and collaborate with clients and developers to bring ideas to life. Key Responsibilities: Solution Design & Architecture Design scalable and robust Salesforce solutions, including system integrations and data migrations, to meet business requirements. Technical Leadership: Provide technical leadership and guidance to the development team, ensuring best practices and standards are followed. Stakeholder Management Collaborate with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation. Customization & Configuration: Customize and configure Salesforce applications to build workflows, custom objects, fields, and validation rules. Integration: Design and implement integrations between Salesforce and other systems using APIs, middleware, and other technologies. Data Management Ensure data integrity and consistency across Salesforce and related systems through effective data management strategies. Project Management Lead project planning, execution, and delivery, ensuring projects are completed on time and within budget. Work closely with UX/UI designers, business analysts, and other stakeholders to translate business requirements into technical specifications and intuitive designs. Documentation: Create and maintain comprehensive documentation of designs, configurations, and project deliverables. Training & Support: Provide training and support to end-users and junior team members. Required Skills: The candidate must have proven experience in understanding complex business roadmaps and solution thinking Solution Design Develop robust and scalable Salesforce solutions to address complex business requirements, considering best practices and industry standards. Design and develop custom Lightning Web Components to enhance the Salesforce user experience. o Architectural BlueprintsCreate high-level architectural blueprints that outline the proposed Salesforce solution, including integrations and customizations. o Proof of Concept (PoC)Develop and present POCs to demonstrate the feasibility and value of the proposed solutions. o Customization ProposalsSuggest and design custom solutions using Salesforce Lightning Web Components, Lightning Design System, and other front-end technologies. Architecture Design and document solution architecture, including Customizations, Data modeling, Data migration, Data sharing and security, multi component solutions, Salesforce configuration, connected apps, User experience (UX), Environment management, Deployments and Leading a team of consultants. Technical Skills: Proficiency in Salesforce configuration, Apex, Visualforce, Lightning Components, and SOQL. o Strong understanding of Salesforce data model, security, and sharing rules. o Strong experience with Salesforce integration tools (e.g., MuleSoft, Informatica etc.) and APIs (REST/SOAP). o Proficient with web technologies (HTML, CSS, JavaScript). o Possess a deep understanding of the Salesforce platform, encompassing Sales Cloud, Service Cloud, Marketing Cloud, Education Cloud, Health Cloud, Data Cloud etc. and the broader Salesforce product suite. Quality Assurance Ensure the quality of the Salesforce solutions by conducting thorough testing and validation of configurations and customizations. Client Collaboration Work closely with clients to understand their needs and objectives, translating them into effective solutions for scalability and efficiency. o Discovery Workshops, Requirement Gathering, Solution Demos, Technical Presentations Documentation o Create and maintain comprehensive documentation for the proposed solutions, including architecture diagrams, data flows, and integration points and best practices. o Technical SpecificationsWrite detailed technical specifications and scope documents that outline the proposed solution. o Effort EstimationProvide accurate estimates of the time, cost, and resources required to implement the proposed solution. o RFP/RFI ResponsesAssist in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) with technical and architectural insights. Training and Support Provide training and ongoing support to clients and internal teams to ensure the successful adoption and maintenance of Salesforce solutions. Communication Outstanding written and verbal communication abilities, effectively communicate with stakeholders and team members; strong organizational, communication, documentation and interpersonal skills. Leadership & Mentorship: Mentor junior developers and provide guidance on best practices for LWC, SLDS, and front-end development within the Salesforce ecosystem Qualifications Bachelor's degree in computer science, information technology, or related field. 10 to 20 years of hands-on experience with at least 3 years as Salesforce solution architect with implementation experience. Certifications - Salesforce Application Architect, System Architect, Sales Cloud, Service cloud, Education cloud, Health cloud, Marketing cloud, CPQ, Data cloud etc. Experience in working with enterprise clients is a must. About Us: Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. To learn more about us and our culture visit www.relanto.ai & https://www.linkedin.com/company/relanto-inc/

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

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Are you passionate about the chance to bring your Salesforce experience to a strong development team through complex, full life cycle implementation in a world class companyThe Commercial Engineering Organization within Thomson Reuters is looking to add a strong and experienced Salesforce Engineer to a well-established global engineering team. This position requires someone who is a passionate about technology, a strong team player, and is comfortable working with a variety of people and technology stacks. This is a chance to get in and make an impact transforming the way our customers interact with us as we shape the next generation of an enterprise-wide experience. About the role: As a Salesforce Engineer, you will: Must Have - Sales Cloud Nice to Have - Service Cloud, Experience Cloud etc Understanding the Salesforce platform and its various components (Sales Cloud). Familiarity with Salesforce architecture (multi-tenant architecture, metadata, etc.). Experience with point-and-click tools ( Flow, etc.) for creating automation without code, Reports & Dashboards. Hand on Experience in LWC. Understanding of REST and SOAP APIs for integrating Salesforce with other systems. Familiarity with tools like Postman for testing API calls. Understanding of Visualforce pages and their use in custom UI development. Familiarity with Lightning Web Components (LWC) and Aura components. Understanding of the Salesforce release cycle and change management processes (Sandboxes, change sets, etc.).Basic knowledge of version control systems (like Git) for code management.Experience with tools like Data Loader, Workbench, and third-party integration tools (e.g., MuleSoft, Zapier) Effectively deliver technical deliverables like technical design documentation, and contribute to Foster a culture of continuous improvement, learning, innovation, development, and deployment Work with Technical Leads and Architects in solution development estimates including technical planning, refinement, and dependencies Collaborate with various cross functional and product teams, internal/external technical experts, Architects and third parties About You: Have an experience of 3-5 years in driving the technical implementation of solutions to ensure it meets business expectations using Salesforce Sales Cloud, APEX, Visualforce, Lightning, LWC, Process Automation. #LI-AD2 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Senior Salesforce Developer Bengaluru, India Get to know Okta Okta is The World s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We re building a world where Identity belongs to you. We are looking for a Senior Salesforce Developer to join our growing team in Business Technology (BT) and to help scale our business solutions while providing an extra focus on security, enabling Okta to be the most efficient, scalable, and reliable company. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In addition, your product owner will look to you to provide all technical services design, config, software development, and testing. Qualifications: 3+ years hands-on Salesforce development with solid knowledge of Apex, Process Automation, and Lightning Web Components. 5+ years of Software development experience with experience in Java, Python or Javascript.. Experience implementing various projects/programs for Sales Cloud, Communities, Service Cloud Console, etc. Experience working with source control and continuous integration. Demonstrable ability to drive end-to-end lifecycle, from conception to launch and post-launch support. Solid understanding of developing secure solutions that leverage native Salesforce practices to protect sensitive data. Responsibilities Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Provide a detailed level of effort estimates for proposed solutions. Articulate the benefits and risks of a solution s feasibility and functionality. Implement customer-facing and internal-based solutions inside the Salesforce platform using Apex, Lightning Components, and LWC. Implement integration between Salesforce and other external systems. Collaborate with business stakeholders and product managers to find the most suitable solution for their needs. Owning the deliverables from discovery to deployment with appropriate documentation. Create and execute unit, integration, and functional tests. Our team is collaborative, innovative, and flexible, and we consider work-life balance a top priority. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ . U.S. Equal Opportunity Employment Information Read more Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the followinga veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay Transparency Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here . Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/agencies/ofccp . How do you know if you have a disability A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENTAccording to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Follow Okta Apply

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8.0 - 12.0 years

10 - 14 Lacs

Chennai

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Job Information Job Opening ID ZR_1698_JOB Date Opened 10/03/2023 Industry Technology Job Type Work Experience 8-12 years Job Title Salesforce Developer - Architect City Chennai Province Tamil Nadu Country India Postal Code 600001 Number of Positions 1 8+ years of experience with Apex and Aura Object-oriented programming knowledge Administration (permission sets, profiles, object management including fields, record types, page layouts, custom settings and custom metadata, roles, territories, etc.) Service Cloud exposure Hands-on experience with salesforce declarative tools (flows, workflow rules, process builders) Apex, triggers, batch, queues, Aura, Lighting Web Components Hands-on experience on Salesforce platform (Sales Cloud) Test methods SOQL and SOSL Analytical skills and an analytical mindset to identify a users needs and to design and produce solutions to issues. Excellent verbal and written English communication skills End to end Integration People management Total experience between 12-16 years Minimum of five (5) years of professional experience in Salesforce Design and Implementation. 12+ years of IT experience and 5 years in leading teams. Should have in-depth experience in Salesforce (SFDC) CRM with end to end implementation experience. Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background. Strong knowledge of consuming APIs (SOAP, REST). Salesforce.comintegration experience, including between different business systems as well as working with integration tools. Experience in any Service Cloud. Proficiency in programming using Salesforce SFDC, Force.com, JavaScript, and XML and their use in the development of CRM solutions. Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch. Strong practical deployment knowledge of Salesforce Lightning UI, VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls. Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution. Must have excellent written, verbal and listening communication skills and be able to prioritize and deliver the most important things first. Experience with SFDX, Git source control, CICD is a plus. Experience with any Service Cloud Create architecture blueprints and solution design artifacts in technology consulting engagements. Perfect at providing solutions to complex problems, architecture challenging projects, good design capabilities, excellent review capabilities, and hands-on technical personnel Identify and recommend Salesforce.com based solutions, integration points, and related implementation architecture for business usage improvements, scalability, and performance. Define technical best practices for the implementation. Ensure the Salesforce.com technical design aligns with overall enterprise architecture of the client and scales with it shortly. Perform code reviews & ensure adherence to best practices with the team and project. Evaluate possible application performance bottlenecks at the early stages of the implementation & recommend remedial measures. Help build reusable assets for use in future projects, work on Gap Analysis &Salesforce.com Road Map creation. Provide guidance to junior developers in the form of code review, solution design, and recommended training and development plans. Work with internal/external process owners/SMEs to perform Salesforce Opportunity analysis and recommend CRM solutions Analyzing, understanding and documenting the business processes in detail where required. Perform Proof of Concept (PoCs) using latest offering of Salesforce and establish proof of technology Can provide guidance on Standardization, Technology Alignment, and, Reporting Process for implementing a CRM solution at an enterprise level. Supporting the Operational Teams during the UAT and rollout phases Benefits WFH for initial 4-5 months, then after from Client office check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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6.0 - 10.0 years

5 - 8 Lacs

Pune

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Job Information Job Opening ID ZR_1964_JOB Date Opened 17/05/2023 Industry Technology Job Type Work Experience 6-10 years Job Title Salesforce Service Cloud Developer City Pune Province Maharashtra Country India Postal Code 411001 Number of Positions 5 Primary skill Salesforce Service Cloud Developer Responsible for coding and configure the system based on design and architecture. Minimum 6 years of experience into the Salesforce platform (Service/ Sales/ marketing cloud). Experience on Salesforce Technologies and module like SFDC Lightning, LWC, Classic, Apex, Triggers, VF pages, Batch Apex. Strong in Customization and Configuration. Experience working with case management and Product management in service cloud. Designing and implementing integration architectures for data and process integration with other non-SF systems. Understand the implementation requirements and deliver with quality Hands-on development of solutions built on SFDC platform using Apex and Visual Force. Hands-on development of solutions built on SFDC platform using lightning Aura or Web Components. SFDC production support, Ongoing project based development and enhancements. Responsible for code reviews, performance tuning and troubleshooting during the project process. Experience in Production deployment through Chain set. Experience working with Code version control tools for Salesforce like SVN or GIT. Secondary Skill: Deployment experience using DevOps Tool is optional but not mandatory. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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5.0 - 8.0 years

3 - 6 Lacs

Chennai

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Job Information Job Opening ID ZR_2215_JOB Date Opened 20/04/2024 Industry Technology Job Type Work Experience 5-8 years Job Title Salesforce Developer City Chennai Province Tamil Nadu Country India Postal Code 600004 Number of Positions 4 5 years of experience as a Salesforce Developer, with a strong proficiency in Apex code, Visual force pages, and Lightning Components. Salesforce Platform Developer II certification is required; additional certifications such as Salesforce Certified Administrator and Salesforce Certified Platform App Builder are a plus. Extensive experience with Salesforce configuration, customization, and integration using Salesforce APIs, REST, SOAP, etc. Solid understanding of Salesforce data model, security model, and governor limits. Experience with Agile development methodologies and tools such as Jira. Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Self-motivated and proactive with a strong commitment to continuous learning and professional development. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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7.0 - 12.0 years

4 - 8 Lacs

Hyderabad

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Project Role Software Development Engineer Project Role Description Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills Salesforce CPQ Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education SummaryAs a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior team members.- Drive innovation and continuous improvement within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CPQ.- Strong understanding of Salesforce platform capabilities.- Experience in Salesforce configuration and customization.- Hands-on experience in Salesforce CPQ implementation.- Knowledge of Salesforce integration with other systems. Additional Information- The candidate should have a minimum of 7.5 years of experience in Salesforce CPQ.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

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7.0 - 12.0 years

4 - 8 Lacs

Hyderabad

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce CPQ Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Conduct code reviews to ensure code quality and adherence to best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce CPQ. Strong understanding of Salesforce platform and its integration capabilities. Experience in designing and implementing Salesforce CPQ solutions. Hands-on experience in Salesforce configuration, customization, and development. Good To Have Skills: Experience with Salesforce Sales Cloud. Additional Information: The candidate should have a minimum of 7.5 years of experience in Salesforce CPQ. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

4 - 8 Lacs

Hyderabad

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce CPQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Drive innovation and continuous improvement within the team. Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce CPQ. Strong understanding of Salesforce platform capabilities. Experience in Salesforce configuration and customization. Hands-on experience in Salesforce CPQ implementation. Knowledge of Salesforce integration with other systems. Additional Information: The candidate should have a minimum of 5 years of experience in Salesforce CPQ. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualification 15 years full time education

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Exploring Salesforce Platform Jobs in India

The Salesforce platform job market in India is thriving with numerous opportunities for job seekers looking to build a career in this field. With the increasing adoption of Salesforce technology by businesses of all sizes, there is a growing demand for professionals with expertise in Salesforce platform across various industries.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Delhi/NCR

These cities are known for their strong presence of IT companies and startups actively hiring for Salesforce platform roles.

Average Salary Range

The salary range for Salesforce platform professionals in India varies based on experience levels. Entry-level positions such as Salesforce Developer or Administrator can expect to earn between INR 4-8 lakhs per annum, while experienced professionals in roles like Salesforce Architect or Consultant can command salaries ranging from INR 12-25 lakhs per annum.

Career Path

Career progression in the Salesforce platform typically involves starting as a Junior Developer or Administrator, then moving on to roles like Senior Developer, Technical Lead, and eventually reaching positions like Solution Architect or Project Manager.

Related Skills

In addition to expertise in Salesforce platform, professionals in this field are often expected to have skills in: - Salesforce CRM - Apex programming language - Visualforce - Salesforce Lightning - Data management and integration

Interview Questions

  • What is Salesforce and how does it differ from other CRM systems? (basic)
  • Explain the difference between workflow rules and process builder in Salesforce. (medium)
  • What is a trigger in Salesforce and when would you use one? (medium)
  • How can you achieve data security in Salesforce? (medium)
  • What is the difference between a custom controller and a standard controller in Salesforce? (medium)
  • Explain the concept of governor limits in Salesforce. (advanced)
  • How do you handle bulkification in Salesforce triggers? (advanced)
  • What is a Salesforce sandbox and why is it used? (basic)
  • How do you handle data migration in Salesforce? (medium)
  • Explain the difference between profiles and roles in Salesforce. (basic)
  • How does Salesforce help in achieving customer relationship management? (basic)
  • What is a junction object in Salesforce and how is it used? (medium)
  • How can you schedule jobs in Salesforce? (medium)
  • Explain the different types of custom settings in Salesforce. (medium)
  • How do you handle exceptions in Apex programming? (advanced)
  • What is the role of sharing rules in Salesforce? (medium)
  • How do you create a custom report in Salesforce? (basic)
  • Explain the difference between a master-detail relationship and a lookup relationship in Salesforce. (basic)
  • How do you deploy changes from one Salesforce environment to another? (medium)
  • What is the role of queues in Salesforce? (basic)
  • How can you secure sensitive data in Salesforce? (advanced)
  • Explain the role of validation rules in Salesforce. (basic)
  • How do you handle data import in Salesforce? (medium)
  • What is the significance of Salesforce AppExchange? (basic)

Closing Remark

As you explore job opportunities in the Salesforce platform in India, remember to continuously upskill yourself and stay updated with the latest trends in the industry. With the right preparation and confidence, you can land your dream job in this dynamic field. Good luck!

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