Sales Support Management Analyst

Job Description

Sales Supt Mgmt Analyst IThis family generally performs back-office functions and is typically a non-customer facing role responsible for performing general and specific tasks related to the effective execution and support of the end to end sales cycle processes. This may include capture, entry and organization of customer information, updating sales opportunity data, maintaining records and documentation, researching information, compiling data for reports, assisting with analysis, and coordinating work via pre-defined processes. Ensures that both transactional and aggregated data are timely, accurate, organized and accessible. Develops specific and ad-hoc reports to track key performance indicators, sales productivity, and /or business goal attainment. Ensures recorded transactions and customer information is appropriately secure and that data retrieval and reporting capabilities meet the needs of internal sales, operational support, delivery and audit teams and in accordance with local legal compliance and HP policy requirements. Interfaces with internal stakeholders, partners and end customers to communicate status or resolve issues arising during or after the sales cycle. Provides knowledge expertise to HPs operations community to optimize, simplify, and standardize the use of customer and sales data for decision making.Entry: Applies basic foundation of a functions principles, theories and concepts to assignments of limited scope. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. First level university degree with recommendedfocus in business or finance