Sales & Customer support-Supply chain

Position Summary:

We are looking for a dynamic and motivated individual to support our end-to-end operations, including logistics, market research, sales support, client management, and order processing, sales team coordination.

• Assist in day-to-day logistics operations to ensure timely delivery of products in optimal condition.
• Support the sales team by conducting market research, analyzing customer trends, and identifying new business opportunities.
• Manage order processing, customer coordination, sales orders punching and ensuring all customer orders are accurately entered, tracked, and fulfilled in coordination with relevant departments.
• Coordinate with clients to understand their requirements, address queries, and provide timely updates, fostering strong client relationships.
• Maintain accurate records of shipment statuses, inventory levels, order details, and customer interactions.
• Communicate with vendors, transporters, and internal teams to resolve operational and delivery issues promptly.
• Participate in the development and execution of distribution plans and strategies for smooth logistics operations.
• Monitor and report key performance indicators related to logistics, sales support, and client satisfaction.
• Managing invoice generating and E-Way bill processing.
• Assist in preparing sales reports and presentations using collected market and customer data.

Skills and Qualifications:

• Experienced candidates with a background or strong interest in Supply Chain Management, Logistics, Sales, Marketing, or Business Administration are preferred.
• Basic understanding of supply chain processes, sales operations, and market research methodologies.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively across teams and with clients.
• Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficiency in MS Office (Excel, Word, Outlook) and basic data analysis tools.
• A proactive, problem-solving mindset with a willingness to learn and grow.

Education & Experience:

• A degree in Supply Chain Management, Logistics, Business Administration, Marketing, or a related field is preferred.
• Candidates with minimum 1-2 years of experience in logistics, operations, sales support, or client management roles are welcome to apply.

Job Type: Full-time

Pay: ₹180,000.00 - ₹350,000.00 per year

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• Sales support: 1 year (Required)
• ERP software: 1 year (Required)

Work Location: In person