Key Responsibilities:
- Dealer Relationship Management:
- Build and maintain strong relationships with existing dealers across Karnataka.
- Act as the main point of contact for dealers, addressing their queries, concerns, and providing product information.
- Conduct regular dealer visits to strengthen relationships and provide necessary support to ensure dealer satisfaction.
- Sales Support:
- Assist dealers in promoting AguaClan’s water purifiers, offering product knowledge and sales guidance to help them achieve sales targets.
- Provide dealers with promotional materials, brochures, and digital content to aid in their sales efforts.
- Organize and coordinate product demonstrations or training sessions for dealers to improve their product knowledge.
- Order Management and Coordination:
- Ensure accurate processing of dealer orders and follow up to ensure timely and efficient delivery of products.
- Maintain a robust order tracking system, updating dealers on the status of their orders and delivery schedules.
- Coordinate with the logistics and warehouse teams to ensure smooth and timely product delivery to dealers.
- Inventory and Stock Management:
- Monitor inventory levels across the Karnataka region to ensure adequate stock for dealers.
- Communicate with the warehouse team to facilitate timely replenishment of products, particularly during peak demand periods.
- Update dealers on stock availability and upcoming product releases or restocks.
- Dealer Performance Monitoring:
- Track and evaluate dealer sales performance regularly, identifying top-performing dealers and those requiring support to boost sales.
- Work with dealers to set sales goals and provide necessary resources or training to help them meet targets.
- Offer feedback to the management team on dealer performance and regional sales trends.
- Product Launches and Promotions:
- Support the launch of new products in the Karnataka market by coordinating promotional activities with dealers.
- Help dealers implement promotional campaigns and ensure they have the resources and tools to effectively market AguaClan products.
- Coordinate local events or product activations to increase visibility and awareness in the region.
- Market Analysis and Competitor Monitoring:
- Conduct regular market research to stay informed of competitor products, strategies, and trends in Karnataka.
- Share insights on market developments, pricing, and customer preferences with the sales and marketing teams to adjust strategies accordingly.
- Monitor the competitive landscape and assist in developing strategies to strengthen AguaClan's position in the market.
- Complaint and Issue Resolution:
- Address any complaints or concerns raised by dealers in a timely and professional manner.
- Work closely with internal teams such as customer service and logistics to resolve issues related to product quality, deliveries, or service.
- Provide feedback to the management team on recurring issues to enhance dealer satisfaction and improve internal processes.
- Reporting and Documentation:
- Maintain accurate and up-to-date records of dealer orders, communications, and sales performance.
- Prepare regular reports on dealer activities, sales performance, inventory status, and other relevant metrics for internal analysis.
- Submit periodic updates on dealer feedback, regional market trends, and any challenges or opportunities.
- Dealer Onboarding and Training:
- Assist in onboarding new dealers in Karnataka, ensuring they have the necessary training, tools, and information to start selling AguaClan products effectively.
- Organize and facilitate periodic dealer training sessions to update them on new products, sales techniques, and best practices for customer engagement.
- Collaboration with Internal Teams:
- Liaise between dealers and internal departments such as sales, marketing, logistics, and customer service to ensure smooth operations and effective communication.
- Provide feedback from dealers to internal teams to improve products, marketing strategies, and customer service.
- Work closely with the sales team to align dealer support efforts with overall company goals and sales objectives.
- Event Coordination:
- Assist in organizing and coordinating dealer-related events, conferences, and trade shows in Karnataka.
- Support the sales team in executing local promotional events and exhibitions to increase product visibility and sales.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Sales, Marketing, or related field.
- Proven experience in dealer coordination, sales, or customer relationship management, preferably in a retail or distribution environment.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in Tamil, Kannada and English (both spoken and written) to effectively communicate with regional dealers and internal teams.
- Ability to manage multiple priorities, demonstrate initiative, and work independently.
- Proficiency in MS Office and experience with CRM or ERP systems.
- Strong organizational and problem-solving skills.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- What is your Currrent CTC (Per month)?
- What is your Expected CTC(Per Month)?
- What is your Notice Period?
Experience:
- Total: 2 years (Required)
- Sales: 1 year (Required)
Work Location: In person
