62 Robohelp Jobs

We are seeking a Technical Writer with Trainer capabilities who can create high-quality documentation while also delivering training sessions on IT products and technologies. This hybrid role requires strong technical writing skills to develop user manuals, API documentation, and training materials, as we'll as the ability to conduct live training sessions for employees and clients. Roles and Responsibilities: Develop, edit, and maintain technical documentation such as user guides, API documentation, FAQs, and product knowledge bases. Work closely with developers, product managers, and QA teams to understand technical concepts and translate them into clear, user-friendly documentation. Create step-by-step tutorials, system architecture diagrams, and other visual aids to enhance learning. Maintain document version control and ensure documentation is updated in line with product releases. Use documentation tools such as Confluence, MadCap Flare, RoboHelp, or Markdown to manage content effectively. Design and deliver technical training programs for internal teams, customers, and partners. Conduct live and virtual training sessions on software applications, IT tools, and best practices. Develop training materials, presentations, video tutorials, and e-learning modules. Assess trainees understanding and adjust training methods for better engagement. Stay updated on industry trends and incorporate new training techniques to improve learning outcomes. Skills and Qualifications: Bachelors degree in Computer Science, IT, Technical Communication, or a related field. 5+ years of experience in technical writing and IT training. Strong knowledge of software development, APIs, cloud computing, DevOps, or gitbook Proficiency in documentation tools such as MS Word, Confluence, MadCap Flare, RoboHelp, Git, and Markdown. Experience with Learning Management Systems (LMS) and training tools such as Articulate, Captivate, or Camtasia. Excellent writing, communication, and presentation skills. Ability to simplify complex technical concepts for different audiences. Relevant certifications in Technical Writing, Instructional Design, or IT Training are a plus.

• Familiar with the use of graphic tools such as SNAGIT • Good working knowledge of Microsoft Word, Excel, and PowerPoint • Experience in using documentation tools like RoboHelp • Experience in developing HTML-based context-sensitive help Required Candidate profile • Write and update content for technical documents such as: Installation Guide User Guide Administrator Guide Release Notes Online Help Tutorials • Experience in MS Style Guide

About the Role The Technical Writer will be responsible for creating and managing technical documentation for various projects within the organization. This role requires strong communication skills and the ability to work independently in a fast-paced environment. Responsibilities Independently work on technical communication projects. Plan, author, review, validate, and test documents. Ensure project results meet requirements and ensure technical accuracy, quality, reliability, and schedule. Qualifications Graduate with an Engineering or Science degree preferred. 1 to 3 years of experience in Technical Writing. Semiconductor experience preferred. Candidate must join Applied Materials within 4 weeks of accepting the offer. Required Skills Excellent English language verbal, written, and interpersonal communication skills. Proficient in technical publishing software: Adobe Suite Acrobat Pro GraphicalMS Paint MS Office SuiteWord, PowerPoint, Excel, and Outlook Ability to work in a cross-functional organization and multitask on multiple projects. Must be a quick learner, and self-starter, with strong attention to detail, and can work with minimal supervision in a fast-paced, high-tech environment. May require 10% international travel. Preferred Skills Experience in the semiconductor industry. Familiarity with additional technical writing tools. Pay range and compensation package Compensation details will be discussed during the interview process.

Thorough understanding of technical writing with an enterprise product is mandatory. Experience in producing user documentation including Online Helps, User Guides, API Guides, Installation guides, and Release Notes including complex technical and functional material with limited, or no supervision. 8+ Years industry experience is a must. Excellent written and verbal communication skills, is mandatory. Strong working knowledge and application of style guides and industry practices. Well-versed with Agile and Waterfall methods of product documentation. A self-starter possessing excellent research skills and enjoys working hands on with the product. Ability to learn new product, technology, and tools quickly. Clear & Crisp phone & interpersonal communication skills. Attention to detail and result oriented.

We are looking for a Third Party Software Manager who will be responsible to ensure that Third Party Software (open source software and proprietary software) is used in accordance with their license conditions and obligations within their organizational unit. The role has the responsibility to implement required measures (processes, tools, trainings) to enable license compliant usage of these components during the development process for products and routing escalations appropriately. Your responsibilities In this role, you are responsible to Work with business line project teams to ensure compliance with all software license agreements and copyright law during product development. For proprietary software, ensure commercial licenses cover the product/solution lifecycle. Support architects of all business line projects during the planning of the 3rd party software relevant activities. Delegate 3rd party component license clearing and source code snippet identification requests to clearing team, and track to completion in time for project milestones. Compile and manage all relevant documentation (clearing reports, product documentation). Approve all product clearings for the business line, ensuring application of company and business line specific guidelines for 3rd party software. Evaluate effectiveness of remediation activities and initiate process improvements based on lessons learned. Support in the identification and improvement of clearing tools that support license compliant development. Review/design internal trainings if required. Involve in election and approval of suppliers and 3rd party components as required. Work with procurement team in negotiating license reductions/increases based on usage. Participate in internal and external 3rd party software communities to gain knowledge of software compliance requirements, standards and trends and exchange best practices. Raise awareness for 3rd party software topics within the business line. Be the main point of contact within the business line for information regarding 3rd party software usage. Support the business lines in case of internal and external audits Your qualification To be successful in this role, your profile includes: Graduation or Post Graduation in Computer Science / Information Technology / Medical or Life Sciences. 8-10 years of experience specializing in 3rd party software license obligation and handling practices. Experience in R&D organizations is preferred. Excellent understanding of standards and guidelines for license compliance, license trends and implications. Experience using 3rd party software license compliance tools such as FOSSology / FOSSologyNG / Blackduck Protex / FOSSID / Palamida etc. and in evaluation of such tools. Expertise in MS Office, Adobe documentation tools. Knowledge of software development life cycle and software engineering processes. Demonstrated ability working with multi-cultural teams and various internal (R&D, legal, procurement, export control and customs) and external stakeholders globally. Experience participating in global open source community activities and conferences is beneficial. Excellent verbal and written communication skills, business fluency in English. Proven coordination & influencing skills, and ability to lead without authority. Should have a bias towards action. Able to multi-task, work under pressure and manage multiple project activities and responsibilities effectively. Should be self-motivated and assertive

8+ years of experience as a Business Analyst in Asset Servicing & Custody (non-operational). Strong understanding of corporate actions, settlements, reconciliations, position management, income processing, entitlements, and fund accounting Experience creating high-quality BRDs, FSDs, and user stories. Familiarity with data mapping, API documentation, or interface specifications. Exposure to COTS platforms like TCS BaNCS, FIS Global Plus, Eagle Investment Systems, SimCorp, or Broadridge is a plus. Proven experience working as a Business Analyst on development projects, collaborating closely with development and business stakeholders

Job Summary: The Electrical Engineer will be responsible for the design, coordination, and on-site supervision of fire safety system installations. This includes managing field teams, ensuring compliance with electrical safety and fire codes, and delivering quality installations that meet project specifications and timelines. Key Responsibilities: Review electrical layouts and system schematics for fire alarm, detection, and suppression systems. Supervise on-site installation activities in alignment with technical drawings and safety standards. Coordinate with contractors, vendors, and technicians to ensure timely execution. Conduct inspections and quality checks on wiring and device placements. Perform testing, commissioning, and troubleshooting of fire safety systems. Manage daily work schedules, material consumption, and labor tracking. Provide technical support and guidance to technicians and subcontractors. Prepare detailed site reports, inspection documentation, and as-built drawings. Qualifications & Skills: Diploma or Bachelors Degree in Electrical Engineering. Minimum 2 years of relevant work experience. Familiarity with fire alarm systems (preferred). Proficient in AutoCAD, MS Project, and site documentation tools. Strong leadership, communication, and analytical skills. Willingness to travel to multiple project sites.

Engineering Solutions We are looking for a skilled Engineer to join our team at PRIVATE LIMITED. The ideal candidate will have 6-9 years of experience in the field. Roles and Responsibility Design, develop, and test new engineering systems and processes. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation and reports. Troubleshoot and resolve complex engineering issues. Conduct research and stay updated on industry trends and technologies. Participate in code reviews and contribute to improving overall code quality. Job Requirements Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent. Proven experience as an Engineer with a strong understanding of engineering principles and practices. Excellent problem-solving Skills and attention to detail. Strong communication and teamwork skills. Ability to work in a fast-paced environment and meet deadlines. Familiarity with industry-standard tools and software.

As a Senior Software Developer, you will be responsible for analyzing, designing, developing, and testing software solutions to enhance product performance and customer satisfaction. You will use advanced analytical skills to solve complex problems, ensuring seamless hardware and software integration while maintaining high-quality standards. Your role includes resolving technical issues, planning software evolutions, and developing controlled production releases to meet customer needs. Additionally, you will mentor teams, provide technical guidance, and contribute to process improvements. With a strong business understanding, you will help drive innovation and efficiency in a dynamic and collaborative environment. You Have: Bachelor's degree with 10 to 12 years of experience. Develops software build-controlled production releases (e.g., main and update releases, service packages, maintenance updates, and customer design engineering). Defines product software evolutions through the creation and release of software documentation, software change control management, and supplier/customer notifications. Retains technical and design knowledge for assigned products and technologies and provides training to lower-tier support teams (Tier 2 and Tier 3). It would be nice if you also had: Applies the software care process (especially emergency case handling), contributing when needed to the fastest problem restoration. Shell scripting, Python, Perl, Ansible and RHEL/VMWare System configuration. Building Docker containers and networking with Kubernetes administration and Cloud deployment. Works effectively in a mixed environment and applies best practices and knowledge of internal and external business issues to improve products or services. Has in-depth business knowledge and understands how relevant areas integrate to achieve objectives. Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions, taking a new perspective. Shares initial ideas for the professional direction of their own organisational unit. Acts as a professional advisor and mentor for staff, work teams, and task forces. May lead projects with manageable risks and resource requirements or small teams, handling day-to-day staff management issues, including resource management and work allocation. Analyses, designs, develops, and tests products, services, improvements, and bug resolutions for integrated hardware/software systems based on customer requirements. Resolves customer trouble tickets, diagnoses complex problems/issues, and provides resolutions or recommends corrective actions.

Principal Developer will develop SW/HW build-controlled productions releases (Update releases, service packages, maintenance updates, and customer design engineering). Defines product hardware/software evolutions through the creation and release of hardware/software documentation, hardware/software change control management, supplier and customer notifications. Retain technical and design knowledge for assigned products and technologies and provide training to the lower support teams (Tier 2 and Tier 3). Apply and maintain quality standards. Participate in process and tools evolutions and improvements. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. Eight plus years of experience. Expert in C++ and OOPs concepts Experience in Linux, Inter-process communication/Networking and Multithreading. Experience in integrating Open-Source components Good knowledge of SIP, DIAMETER and HTTP It would be nice if you also had: Experience in Cloud and Cloud Native Technologies (Kubernetes (K8s), Docker, Consul, Redis, Helm, Envoy) Good knowledge on IMS/Volte/Networking Domain GIT and Gerrit knowledge Work effectively in a mixed environment and use best practices and knowledge of internal or external business issues to improve products or services. Use advanced analytical skills to solve complex problems. Act as a professional advisor and mentor for staff/workstream/taskforces. May lead projects with small teams, handle day-to-day staff management issues, including resource management and allocation of work. Analyse, design, develop and test products/services/improvements/bug resolutions for integrated hardware/software systems as per customers' requirements. Resolve customer trouble tickets. Diagnose complex problems/issues (EG hardware, software, combination) and provide resolution or recommend corrective actions. Plan technical requirements from customers needs. Develop SW/HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). Define product hardware/software evolutions through the creation and release of hardware/software documentation, hardware/software change control management, supplier and customer notifications.

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Deliver No. Performance Parameter Measure 1. Technical Writing Project process adherence tasks allocated, checklists, quality standards First Time Right (FTR) On-time release of the document (rework within time) Error free work/ Number of reviews Client feedback Mandatory Skills: Technical Writing. Experience5-8 Years.

Person at this position takes ownership of a module and associated quality and delivery. Person at this position provides instructions, guidance and advice to team members to ensure quality and on time delivery. Person at this position is expected to be able to instruct and review the quality of work done by technical staff. Person at this position should be able to identify key issues and challenges by themselves, prioritize the tasks and deliver results with minimal direction and supervision. Person at this position has the ability to investigate the root cause of the problem and come up alternatives/ solutions based on sound technical foundation gained through in-depth knowledge of technology, standards, tools and processes. Person has the ability to organize and draw connections among ideas and distinguish between those which are implementable. Person demonstrates a degree of flexibility in resolving problems/ issues that atleast to in-depth command of all techniques, processes, tools and standards within the relevant field of specialisation. Roles & Responsibilities 1. Responsible for a. Understanding new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Education and Experience Required Engineering graduate, MCA, etc Experience: 5-8 years Competencies Description Technical Writing - Documentation or Cross Functional - Documentation personnel is one 1. who: a. Understands new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Platforms- Mandatory to have one of the following: Windows, Solaris, Linux Technology Standard- Mandatory to know Document Development Life Cycle MSTP/Style guides Tools- Mandatory to have one of the following tools: Framemaker, Webworks, MS word, Paint, Photoshop, MS Visio, MS Excel, MS Power Point along with graphics tools such as MS Paint/Snag. Languages- Mandatory to have one of the following: HTML, XML Specialization- NA

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a product's physical form, function and performance, and the assurance of safety, reliability, availability and maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product and system design. - Grade Specific Focus on Systems Engineering and Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com. Mode: Work from Office (No Hybrid) Responsibilities Must be able to document user manuals, release notes, installation documents, compliance documents, and so on from scratch and contribute to existing documents as well. Must be an avid learner of new technologies. Must be able to work extensively on internal engineering documents that will be used by developers and implementation specialists. Must have experience in documenting web-based technology like Dockers and API and Payment Gateways. Must be an individual contributor (take ownership and work with limited direction) and also coexist within a team of writers. Must be able to switch between multiple products (Cloud-based, iSeries-based, and OnPrem applications). Must have experience in standard technical writing tools; experience in ScreenSteps and AppCues is a value-add. Requirements Graduate in any discipline. Must possess at least 2 of the following skill sets Demo Environment Preparation. Design (Photoshop/Illustrator; Preferably Vector). HTML5/CSS. eLearning Content and training. Other Desired Experience Exposure to Hospitality Industry is greatest plus.

We are seeking a dedicated and detail-oriented Junior Technical Writer to join our Documentation team. The successful candidate will be responsible for creating clear, concise, and comprehensive technical documents for projects related to the Ministry of Home Affairs (MHA) and Ministry of Defence (MoD). This includes writing user handbooks, technical manuals, and other related documentation. Develop and write user handbooks, technical documents, and manuals for MHA and MoD-based projects. Research and comprehend technical terms, concepts, and drawings to produce accurate documentation. Collaborate with engineers, product managers, and other stakeholders to gather necessary information. Ensure that all documentation adheres to company standards and is up-to-date. Utilize tools such as MS Word and, preferably, RoboHelp and Adobe Suite for document creation and editing. Qualification : Any Engineering degree. Experience: 0-2 years of experience in technical writing or a related field. Key Skills: Excellent English writing skills with a strong command of grammar and style. Ability to comprehend and document technical terms and engineering drawings. Strong research skills and the ability to write clear, concise, and user-friendly documentation. Proficiency in MS Word. Knowledge of RoboHelp and Adobe Suite is preferable but not mandatory. Good interpersonal skills for effective collaboration with team members. Patience and perseverance to handle detailed and potentially complex technical documentation tasks. Interview Process: Technical Round 1 : Written Test Technical Round 2 : Technical Team HR interview 3 : Head HR Final Interview 4 : CMD sir

Requirements. Description and Requirements. Location: Asia Remote. Are you ready to use your domain knowledge to advance AI? Join us as a Freelance PhD Data Partner and work remotely with flexible hours. We are seeking highly knowledgeable Subject Matter Expert to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets that test deep reasoning and expertise in the assigned field, Key Responsibilities:. Develop complex, original question-and-answer pairs based on advanced topics in your area of expertise, Ensure questions involve multi-step problem-solving and critical thinking, Provide detailed, clear solutions that meet high academic standards, Collaborate with cross-functional teams to refine and enhance content, Basic Requirements:. A completed PhD or Doctorate/ equivalent in Technical Writing subject is essential. Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely. Previous experience working in similar AI projects is advantageous. Assessment:. In order to be hired into the program, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification, Payment :. Experts pay rates typically range from $8 to $10 USD per hour . Rates may vary depending on several factors, including:. Level of expertise and education (e-g., PhD holders may qualify for higher rates). Results of skills assessments. Geographic location. Specific project requirements and urgency. Other relevant considerations. Please review the payment terms listed for each individual project , as they may specify a different rate within or outside this range, TELUS Digital AI Community. Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands, Additional Job Description. Join us as a Freelance PhD Data Partner to work remotely on impactful AI projects. Use your expertise to create domain-specific content and gain hands-on experience in the AI space, EEO Statement. At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service all backed by TELUS, our multi-billion dollar telecommunications parent, Equal Opportunity Employer. At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity, Show more Show less

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a product's physical form, function and performance, and the assurance of safety, reliability, availability and maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product and system design. - Grade Specific Focus on Systems Engineering and Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. Job Overview: The position requires an experienced and ambitious candidate who is passionate about work and is self-driven. We have a challenging workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch. Roles & Responsibilities Responsibilities of the role include: Degree in Technical Communications or writing emphasis equivalent. Excellent communication skills (fluent in written and spoken English). Expertise in Microsoft Office with emphasis in MS Word. Experience with a variety of publishing formats: Web Help, Word, PDF, & Wiki. Portfolio that includes examples of one or more of the following: -Document Development Technical Editing -Technical Writing Online Help -Style Guides Information Architecture -White papers Training materials -User manuals Skills Required: Clipchamp Madcap Flare Microsoft Publisher Adobe RoboHelp Windows Server Experience Adobe Frame Maker SnagIt and Adobe Captivate Effectivecommunication, Team Work, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.

Test Design: Develop and implement API test cases and scenarios based on software requirements and user needs. Execution: Execute API test cases, analyze results, and report any defects or issues. Bug Tracking: Identify, document, and track API defects, inconsistencies, and performance issues. Collaboration: Work closely with developers to fix and improve problematic APIs. Tools & Frameworks: Develop tools, frameworks, and methodologies to ensure effective testing of APIs. Documentation: Understand API documentation to create appropriate test cases and validate API endpoints. Security: Check API security measures to identify vulnerabilities or weaknesses. Feedback: Provide feedback and recommendations to developers about API design, usability, and functionality Primary Skills Experience with API testing tools such as Postman, SoapUI, or similar

Key Responsibilities: Create and maintain user manuals, technical documentation, installation guides, and API documentation. Work closely with engineers, developers, and product managers to gather product knowledge. Simplify complex technical concepts for various audiences. Ensure consistency, accuracy, and clarity of documentation. Requirements: Bachelors degree in English, Communications, Engineering, or related field. Excellent written and verbal communication skills. Experience with documentation tools like MS Word, MadCap Flare, or Confluence.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5s SaaS-based offerings. Qualifications Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management Understanding of 'Document as Code' methodologies and their application in technical writing Proficiency in using GitLab for version control and collaboration on technical documents Skilled in editing and formatting documents using Markdown Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content Strong analytical and problem-solving skills to accurately convey complex technical information Excellent written and verbal communication skills to collaborate effectively with cross-functional teams Experience with multi-cloud environments and the ability to explain related concepts to a technical audience Commitment to maintaining high standards of accuracy and consistency in all technical content produced Adaptability to work in a fast-paced environment and manage multiple projects simultaneously Responsibilities Develop and maintain high-quality, technical content for F5s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5s SaaS-based solutions Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement Conduct regular content audits and updates to ensure all information remains current and aligned with F5s product offerings and market changes Optimize content for search engines (SEO) to improve visibility and accessibility for F5s target audience Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content Participate in the planning and execution of content marketing campaigns to promote F5s technical resources and solutions Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Responsibilities: Research, write, and finalize technical product documentation for enterprise software. Build and publish end-user documentation for product releases. Create clear and concise technical content for end users. Plan, estimate, and deliver the work allocated on time. Work closely with Development, QA, Product Management, and Technical Support teams. Create high-quality documentation by adhering to the standard writing guidelines and ensure that the documents are easily readable, technically accurate, and complete. Work with a good knowledge of XML-based authoring tools. Create content by using DITA methodology and apply the prescribed word usage guidelines. Create short and appealing videos that demonstrate product features, how-to procedures, and write blogs in public forums. Knowledge of style guides such as the Chicago Manual of Style, IBM Style, or Microsoft Style is an advantage. Translate content into multiple languages. Preferable skills: DITA (topic-based authoring). XML/SGML editor such as Oxygen, Arbortext, DITA Open Toolkit, or FrameMaker. Basic programming or scripting skills (to automate repetitive tasks). Technical illustration; multimedia content creation. Agile software development practices. Knowledge of Document Development Life Cycle (DDLC) in the software development environment. Exposure to the translation cycles is a plus.

Learning Content Developer professionals drive outcomes in four specific areas: Asset creation: Help build and review enablement assets such as presentations, enablement material, hands-on lab/demo guides, quizzes, videos, and more. As you create or work with other content creators – you will adhere to standards, keep content current, and identify areas for content improvement. Asset standards compliance: Support authors with reviews of their content to ensure the content follows the pre-defined set of enablement standards for consistency across all enablement assets. Asset publishing: Manage and organize assets to be published on the necessary platforms so that sellers and partners can easily obtain the content. Leverage Generative AI Use Gen AI technology to assist in the creation of learning content including text to speech, automated language translation, assisted course summarization/creation. Responsibilities include: Collaborates with experts and authors to obtain required content or information for content to build enablement assets and co-creates content assets Reviews content with attention to detail and identifies areas for improvement and areas to apply compliance standards Designs and executes process of rationalizing, mapping, tagging, and maintaining assets Delivers presentations and videos in a way that is consistent and professional Keeps track of progress and provides regular status updates Required education Bachelor's Degree Required technical and professional expertise 4+ years' experience writing technical or marketing documentationin English Proficient C2 level in English communication (written and spoken) Proficient in Microsoft PowerPoint for creating presentations Proficient in Microsoft Word for creating and editing lab documents Proficient in video editing (using software such as Adobe Premiere Pro or Camtasia) Preferred technical and professional experience Content Design (Design and create powerful ways to bring narratives to life) Adobe Captivate experience Learning Management System experience

• Familiar with the use of graphic tools such as SNAGIT • Good working knowledge of Microsoft Word, Excel, and PowerPoint • Experience in using documentation tools like RoboHelp • Experience in developing HTML-based context-sensitive help Required Candidate profile • Write and update content for technical documents such as: Installation Guide User Guide Administrator Guide Release Notes Online Help Tutorials • Experience in MS Style Guide

Creation & revision/legacy of Service Bulletin as per the requirements in the SBO. Familiarize with Airbus standards of S1000D, iSpec 2200 and ASD STE 100. Strong knowledge on SAP PCS and SAMM DACAS Basic knowledge on TAKSY, GIDOCA, GYPSY, CIRCE, Airn@V, ZAMIZ, PASS SSCI, APS. General skill Carry out precise sequence of the V&V process described in the Quality Plan. Estimate the timeline and make realistic commitment with the project leader. Active Participation in customer communication for any queries. Maintaining the quality (RFT) and KPIs for the task assigned. Familiar in all types of SB and associated process. Managing the workload and maintaining the OTD (on time deliveries) and quality. Workflow process knowledge like DCT, DCP, DCA, INC & DCR. Familiar in root cause analysis like 5 Why and 8D method (NCR). Working Objects and Equipment: All aircraft systems, equipment & structure Mod build-up Procedures / Instructions/ Memorandums Technical Publications Technical Adaptations Airlines Queries & Defect Reports On-Site Validations at Customer Tools: MS Office Zamiz (AIRINA) SAMM Dacas AirN@vX ICC Nacre SNS AVD SAP (PCS/PGI)