14 Rightnow Jobs

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will be responsible for developing and implementing automation process controls, designing specifications, and engineering configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement innovative automation solutions to enhance operational efficiency- Conduct regular assessments and optimizations of automation processes- Stay updated on industry trends and best practices for automation control systems Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation process controls- Experience in designing specifications and engineering configurations- Knowledge of industry design practices and automation systems- Hands-on experience in creating and developing drawings for automation systems Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of automation process controls- Analyze and optimize design specifications- Conduct regular reviews and updates of engineering configurations Professional & Technical Skills: - Must Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation systems- Experience in developing design specifications- Knowledge of industry design practices- Hands-on experience in creating and developing drawings-Oracle Field Service Cloud (OFSC) Administration & Architecture:Lead the design, configuration, and administration of Oracle Field Service Cloud solutions.Ensure best practices in OFSC integrations with ERP, CRM, and third-party applications. -Oracle Cloud Infrastructure (OCI) Expertise:Architect and implement OCI-based solutions to support OFSC deployments.Ensure high availability, security, and scalability of OCI-hosted applications.Oversee networking, identity management, and performance tuning within OCI. Provide disaster recovery, backup, and security best practices for OCI environments. -Client Engagement & Solution DesignAct as a trusted advisor for clients, understanding their business needs and translating them into technical solutions. Conduct stakeholder workshops, requirement gathering, and feasibility analysis. Present architecture solutions, roadmaps, and implementation plans to executives and technical teams.Ensure solutions align with industry standards and business goals.-Integration & API Management:Design and oversee API integrations between OFSC, OCI, and enterprise applications (Oracle Service Cloud, Oracle Fusion, etc.).Ensure data synchronization, security, and scalability of integrated solutions.Implement event-driven architectures, microservices, and middleware solutions as needed.-Performance Optimization & Troubleshooting:Monitor and optimize OFSC performance, job execution, and resource utilization.Identify and resolve technical challenges in cloud service operations.Provide post-implementation support and continuous improvement strategies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Design, develop, configure, and implement solutions within the Oracle B2C Service Cloud platform, including Custom Objects & Fields: Creating and managing custom data structures.Workspaces & Workflows: Designing efficient agent interfaces

Educational Bachelor of Engineering,Master Of Engineering Service Line Cyber Security Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skills:Technology-Infrastructure Security-SOC Operations,Technology-Infrastructure Security-Security Incident and Event Management (SIEM),Technology-Oracle Cloud-Service Cloud-RightNow-Desktop Workflow Preferred Skills: Technology-Infrastructure Security-Security Incident and Event Management (SIEM) Technology-Infrastructure Security-SOC Operations Technology-Security Operations-Threat Intelligence

Posted On 02nd Jul, 2025 : RoleFreelance Consultant Oracle Intelligent Advisor LocationRemote Contract Duration6 months Start Date[Immediate] 8+ years of hands-on experience in Oracle Intelligent Advisor (formerly Oracle Policy Automation). Translate legislation and policy into business requirements, whereby end users are able to validate and verify transformation into OPA. Responsible for modelling, development, regression, testing, and deployment of OPA project to production. OPA Rule Authoring, debugging, Interview screen development. Oracle Intelligent Advisor Hub management. Knowledge of SOAP/REST Web Services. Interact directly with customers and peers across Oracle in arriving at optimum solution. Provide good technical and business advice to the customer at all times with respect to the final solution and its successful adoption. OPA certification is a plus. Knowledge of other CRM products(Service Cloud/RightNow, CPQ, Sales, Siebel) is a plus. Key Skills : Company Profile A global self-led technology conglomerate, passionate for excellence and innovation, making difference to the businesses since 2003. Helping businesses of all sizes improve their efficiency and workflow, regardless of their industry.Discover cutting-edge ideas and insights from the world of technology and business.

Your Role Hands on development experience of Oracle TRCS module, from translating requirements to design and build and on to testing and training. Maintaining Metadata, Smart Push, Smart view reports and objects Ability to design and create data forms, tax calculation business rules and reports Creation and optimization of Calculation Scripts/Rules based on the business requirements. Design and creation of automation using EPM Automate. Good understanding of accounting fundamentals. P&L, Balance Sheet and Cash Flow. Good understanding of data integration from sources such as ERP, FCCS and File based. Your Profile Writing complex business rules & member formulas Developing Data input forms & security design. Data Integrations with ERP systems Working with Smart View Configuring Oracle Tax Reconciliation Cloud 5-8 Years of Oracle Tax provisioning implementation Advanced analytical, diagnostic and technical skills Understanding of Corporate tax provisioning processes Knowledge and ability to comprehend analytical models and their concepts from across a clients entire organization Experience with the EPM automate scripting language Excellent verbal and written communication skills At least one successful implementation of TRCS What you love about capgemini You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have theopportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work . Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. About Capgemini Location - Bengaluru,Mumbai,Hyderabad,Chennai,Pune

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of automation process controls- Analyze and optimize design specifications- Conduct regular reviews and updates of engineering configurations Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation systems- Experience in developing design specifications- Knowledge of industry design practices- Hands-on experience in creating and developing drawings Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Coimbatore office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of automation process controls- Analyze and optimize design specifications- Conduct regular reviews and updates of engineering configurations Professional & Technical Skills: - Must Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation systems- Experience in developing design specifications- Knowledge of industry design practices- Hands-on experience in creating and developing drawings-Oracle Field Service Cloud (OFSC) Administration & Architecture:Lead the design, configuration, and administration of Oracle Field Service Cloud solutions.Ensure best practices in OFSC integrations with ERP, CRM, and third-party applications. -Oracle Cloud Infrastructure (OCI) Expertise:Architect and implement OCI-based solutions to support OFSC deployments.Ensure high availability, security, and scalability of OCI-hosted applications.Oversee networking, identity management, and performance tuning within OCI. Provide disaster recovery, backup, and security best practices for OCI environments. -Client Engagement & Solution DesignAct as a trusted advisor for clients, understanding their business needs and translating them into technical solutions. Conduct stakeholder workshops, requirement gathering, and feasibility analysis. Present architecture solutions, roadmaps, and implementation plans to executives and technical teams.Ensure solutions align with industry standards and business goals.-Integration & API Management:Design and oversee API integrations between OFSC, OCI, and enterprise applications (Oracle Service Cloud, Oracle Fusion, etc.).Ensure data synchronization, security, and scalability of integrated solutions.Implement event-driven architectures, microservices, and middleware solutions as needed.-Performance Optimization & Troubleshooting:Monitor and optimize OFSC performance, job execution, and resource utilization.Identify and resolve technical challenges in cloud service operations.Provide post-implementation support and continuous improvement strategies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will be responsible for developing and implementing automation process controls, designing specifications, and engineering configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement innovative automation solutions to enhance operational efficiency- Conduct regular assessments and optimizations of automation processes- Stay updated on industry trends and best practices for automation control systems Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation process controls- Experience in designing specifications and engineering configurations- Knowledge of industry design practices and automation systems- Hands-on experience in creating and developing drawings for automation systems Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As techno-functional lead , you will be responsible for developing and implementing process controls, designing specifications, and engineering configurations. Utilizing industry design practices and systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle Field Service Cloud (ToA) Application.- Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions.- Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud (ToA) Projects.- Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages.Testing-Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them.- Knowledge of testing the applications.- Devise and implement test strategies that adequately assess all software aspects.- Investigate and recreate reported defects.- Work with other engineers to troubleshoot and resolve coding issues.- Track and document all testing defects and resolutions.- Participate in the design and development for test automation and support. Professional & Technical Skills:- Experience developing Oracle Field Service forms.- Experience developing plug-ins is highly preferred.- Experience in programming languages such as JavaScript is highly preferred.- Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standards/Security etc. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Service Cloud Field Service Management.- This position is based at our Mumbai office.- A 15 years full time education is required.- Should be flexible to work in shifts- Successful Candidates will have the following preferred skills/background:Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solution Qualifications 15 years full time education

Project Planning, Tracking, & Reporting • Contribute into the initial coding estimates. • Support the team in project planning activities and in evaluating risks. • Communicate regularly with the team about development changes, scheduling, and status. Design • Understand assigned detailed (LLD) design and do code development Responsibilities: Responsible for the functional specification, technical design, implementation, and support of Oracle Service Cloud Solutions. Connect PHP – Custom Scripts and CPM (object event handlers). All Agent Desktop/BUI configuration areas. Integrate new and maintain existing integrations of Oracle Service Cloud with third party applications and systems. Implement Add-Ins using BUI framework. Customize and extend the Oracle Service Cloud / RightNow application utilizing custom objects, custom fields, Add-ins, and Oracle Service Cloud APIs. Prepare clear and concise reports, dashboards, and data extracts. Extending, customizing, and developing OSC Widgets. Exhibit a strong understanding of connect PHP and REST APIs, effectively integrating them with various applications. Participate in project management and planning, provide guidance and leadership on Oracle Service Cloud-related project planning and activities. Experience & Qualifications: Minimum 4 years of experience in oracle service cloud application. Been part of minimum 2 successful implementation of Oracle Service Cloud/RightNow application. Excellent problem-solving abilities paired with a collaborative approach to teamwork. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106757

The Oracle Service Cloud role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Oracle Service Cloud domain.

* 3+ years of experience in Oracle applications * Experience in Oracle appln : Oracle CX sales cloud - Oracle CX Service Cloud - Oracle CX Commerce Cloud - Oracle CX Integration Cloud - Oracle PLSQL / SQL - Oracle E Business Suite

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As techno-functional lead , you will be responsible for developing and implementing process controls, designing specifications, and engineering configurations. Utilizing industry design practices and systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities: Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle Field Service Cloud (ToA) Application. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud (ToA) Projects. Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages.Testing-Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them. Knowledge of testing the applications. Devise and implement test strategies that adequately assess all software aspects. Investigate and recreate reported defects. Work with other engineers to troubleshoot and resolve coding issues. Track and document all testing defects and resolutions. Participate in the design and development for test automation and support. Professional & Technical Skills: Experience developing Oracle Field Service forms. Experience developing plug-ins is highly preferred. Experience in programming languages such as JavaScript is highly preferred. Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standards/Security etc. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Service Cloud Field Service Management. This position is based at our Mumbai office. A 15 years full time education is required. Should be flexible to work in shifts Successful Candidates will have the following preferred skills/background:Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solution Qualifications 15 years full time education