11 Ribbon Jobs

Job Summary: We are seeking an experienced and innovative D365 CRM & Power Platform Architect to lead the design, development, and implementation of Microsoft Dynamics 365 CRM solutions and Power Platform solutions for our organization. The ideal candidate will have a deep understanding of customer relationship management (CRM) processes and business workflows, coupled with a strong technical background in Microsoft technologies. As a key member of our IT team, you will collaborate with cross-functional teams to deliver scalable, efficient, and effective CRM and Power Platform solutions that drive business growth and enhance customer engagement. Responsibilities: 1. Solution Design: Lead the architectural design of Microsoft Dynamics 365 CRM and Power Platform solutions, considering business requirements, system integrations, scalability, and best practices. 2. Requirements Gathering: Work closely with business stakeholders to understand CRM and business process requirements, translating them into technical solutions. 3. System Configuration and Customization: Configure and customize D365 CRM an Power Platform components, including entities, forms, workflows, business rules, and integrations, to meet specific business needs. 4. Integration: Design and implement seamless integrations between D365 CRM, Power Platform, and other enterprise systems, ensuring data consistency and efficient data flow. 5. Technical Leadership: Provide technical leadership to development teams, guiding them in implementing complex solutions, troubleshooting technical issues, and ensuring high-quality code. 6. Solution Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, and deployment instructions. 7. Security and Compliance: Implement security best practices and ensure compliance with data protection regulations, taking measures to safeguard sensitive information. 8. Training and Support: Train end-users and provide ongoing support to ensure the successful adoption and utilization of CRM and Power Platform solutions. 9. Stay Current: Stay abreast of industry trends, new features, and updates related to D365 CRM and Power Platform, advising the organization on relevant advancements. 10. Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients. Skills: 1. Proven experience (8 to 10 years) designing and implementing large scale Microsoft Dynamics 365 CRM and Power Platform solutions. Handling a minimum 10 members Team. 2. Strong expertise in configuring and customizing D365 CRM components, including entities, forms, workflows, and plugins, client site scripting ( JS /TS) 3. Proficiency in Power Platform components, including Power Apps (Model Driven & Canvas APP) , Power Automate, Power Portal /Power Pages,. 4. Experience with integrating D365 CRM and Power Platform with other enterprise systems using APIs, connectors, and middleware. 5. Should have solution deployment exposure through manage/unmanage solution package 6. Solid understanding of software architecture principles, integration patterns, and data modeling. 7. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. 8. Excellent written & verbal communication with both technical and non-technical stakeholders. 9. Microsoft certifications such as Microsoft Certified: Dynamics 365 + Power Platform Solution Architect or similar. 10. Knowledge of agile development methodologies and DevOps practices. Nice to have: 11. Familiarity with data privacy and security regulations (e.g., GDPR, HIPAA) as they relate to CRM and Power Platform solutions. 12. Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage , 13. Experience with Azure services and cloud-based architectures is a plus.

Role & responsibilities Configure, manage, and troubleshoot Ribbon SBC 5000 series for carrier voice connectivity and SIP routing. Support carrier interconnects, call routing policies, and media handling within the SBC environment. Learn and support the internal third-party PBX platform (training provided as needed). Monitor voice network performance and respond to incidents affecting service quality or uptime. Participate in implementation and migration projects related to SBC infrastructure. Collaborate with telecom vendors and service providers to resolve service-impacting issues. Create and maintain detailed documentation of configurations, processes, and troubleshooting procedures. Provide Tier I/II support for escalated voice-related incidents. Participate in an on-call rotation and after-hours maintenance activities. Exposure to or experience with PBX systems (Avaya, Cisco CUCM, Teams, or Open Source proprietary solutions). Understanding of voice failover, redundancy, and high-availability architectures. Experience scripting or automating configurations using CLI or API (e.g., Ribbon REST API). Preferred candidate profile 3+ years of experience in enterprise voice engineering, with at least 1-2 years directly supporting Ribbon SBC 5000 series (or equivalent SBC platforms). Strong understanding of SIP signaling, RTP, and VoIP call flows. Experience with SBC configuration, trunking, and security policies. Proficient in network troubleshooting using tools such as Wireshark and syslogs. Familiarity with carrier SIP interconnects and number porting processes. Strong analytical and troubleshooting skills. Clear and professional communication skills. Willingness to learn and adapt to proprietary technologies. Comfortable working independently and within a cross-functional team. Ability to work US day shift hours.

Role & responsibilities Configure, manage, and troubleshoot Ribbon SBC 5000 series for carrier voice connectivity and SIP routing. Support carrier interconnects, call routing policies, and media handling within the SBC environment. Learn and support the internal third-party PBX platform (training provided as needed). Monitor voice network performance and respond to incidents affecting service quality or uptime. Participate in implementation and migration projects related to SBC infrastructure. Collaborate with telecom vendors and service providers to resolve service-impacting issues. Create and maintain detailed documentation of configurations, processes, and troubleshooting procedures. Provide Tier I/II support for escalated voice-related incidents. Participate in an on-call rotation and after-hours maintenance activities. Exposure to or experience with PBX systems (Avaya, Cisco CUCM, Teams, or Open Source proprietary solutions). Understanding of voice failover, redundancy, and high-availability architectures. Experience scripting or automating configurations using CLI or API (e.g., Ribbon REST API). Preferred candidate profile 3+ years of experience in enterprise voice engineering, with at least 1-2 years directly supporting Ribbon SBC 5000 series (or equivalent SBC platforms). Strong understanding of SIP signaling, RTP, and VoIP call flows. Experience with SBC configuration, trunking, and security policies. Proficient in network troubleshooting using tools such as Wireshark and syslogs. Familiarity with carrier SIP interconnects and number porting processes. Strong analytical and troubleshooting skills. Clear and professional communication skills. Willingness to learn and adapt to proprietary technologies. Comfortable working independently and within a cross-functional team. Ability to work US day shift hours.

Job Summary: We are seeking an experienced and innovative D365 CRM & Power Platform Architect to lead the design, development, and implementation of Microsoft Dynamics 365 CRM solutions and Power Platform solutions for our organization. The ideal candidate will have a deep understanding of customer relationship management (CRM) processes and business workflows, coupled with a strong technical background in Microsoft technologies. As a key member of our IT team, you will collaborate with cross-functional teams to deliver scalable, efficient, and effective CRM and Power Platform solutions that drive business growth and enhance customer engagement. Responsibilities: 1. Solution Design: Lead the architectural design of Microsoft Dynamics 365 CRM and Power Platform solutions, considering business requirements, system integrations, scalability, and best practices. 2. Requirements Gathering: Work closely with business stakeholders to understand CRM and business process requirements, translating them into technical solutions. 3. System Configuration and Customization: Configure and customize D365 CRM an Power Platform components, including entities, forms, workflows, business rules, and integrations, to meet specific business needs. 4. Integration: Design and implement seamless integrations between D365 CRM, Power Platform, and other enterprise systems, ensuring data consistency and efficient data flow. 5. Technical Leadership: Provide technical leadership to development teams, guiding them in implementing complex solutions, troubleshooting technical issues, and ensuring high-quality code. 6. Solution Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, and deployment instructions. 7. Security and Compliance: Implement security best practices and ensure compliance with data protection regulations, taking measures to safeguard sensitive information. 8. Training and Support: Train end-users and provide ongoing support to ensure the successful adoption and utilization of CRM and Power Platform solutions. 9. Stay Current: Stay abreast of industry trends, new features, and updates related to D365 CRM and Power Platform, advising the organization on relevant advancements. 10. Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients. Skills: 1. Proven experience (8 to 10 years) designing and implementing large scale Microsoft Dynamics 365 CRM and Power Platform solutions. Handling a minimum 10 members Team. 2. Strong expertise in configuring and customizing D365 CRM components, including entities, forms, workflows, and plugins, client site scripting ( JS /TS) 3. Proficiency in Power Platform components, including Power Apps (Model Driven & Canvas APP) , Power Automate, Power Portal /Power Pages,. 4. Experience with integrating D365 CRM and Power Platform with other enterprise systems using APIs, connectors, and middleware. 5. Should have solution deployment exposure through manage/unmanage solution package 6. Solid understanding of software architecture principles, integration patterns, and data modeling. 7. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. 8. Excellent written & verbal communication with both technical and non-technical stakeholders. 9. Microsoft certifications such as Microsoft Certified: Dynamics 365 + Power Platform Solution Architect or similar. 10. Knowledge of agile development methodologies and DevOps practices. Nice to have: 11. Familiarity with data privacy and security regulations (e.g., GDPR, HIPAA) as they relate to CRM and Power Platform solutions. 12. Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage , 13. Experience with Azure services and cloud-based architectures is a plus.

Position Overview: We are seeking a skilled and motivated D365 CRM & Power Platform Developer/Senior Developer to join our dynamic technology team. In this role, you will be responsible for designing, developing, and implementing customer relationship management (CRM) and business process automation solutions using Microsoft Dynamics 365 CRM and Power Platform. As a developer, you will play a critical role in building innovative solutions that enhance our organization's digital capabilities and drive efficiency. Responsibilities: Collaborate closely with business analysts, architect/team lead understand business requirement and implementing the same. Build D365 CRM and Power Platform solutions, including customizations, configurations, workflows, plugins, custom connectors, Power Apps( canvas app and model-driven app). Hands on exposure on client side scripting ( JS/TS) Implement business logic, data integrations, and automation processes to optimize customer engagement and streamline business workflows. Create, test, and deploy Power Automate flows to automate repetitive tasks, integrate systems, and improve overall process efficiency. Develop and customize reports and dashboards using Power BI to provide valuable insights and support data-driven decision-making. Ensure adherence to coding standards and best practices. Participate in the full software development lifecycle, from requirements analysis and design to testing, deployment, and ongoing support. Stay up-to-date with the latest developments in D365 CRM and Power Platform technologies, evaluate new features, and recommend innovative solutions. Skill: Proven experience (3 - 10 years) in developing solutions using Microsoft Dynamics 365 CRM and Power Platform. Strong proficiency in D365 CRM customization (Plugin & Action) and configuration, including experience with Power Apps (Canvas and Model Driven), Power Automate Familiarity with JavaScript/TypeScript, C#, and .NET development for extending D365 CRM and Power Platform functionalities. Experience with Agile methodologies leveraging Azure DevOps and version control systems is desirable. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Microsoft certifications in Dynamics 365 and Power Platform. Nice to have Familiarity with Azure services and cloud-based architectures is beneficial. Knowledge of data modeling, system architecture, and integration patterns. Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage

Position Overview: We are seeking a dedicated and skilled D365 CRM & Power Platform Tech Professional to lead and guide our technical teams in the design, development, and implementation of cutting-edge customer relationship management (CRM) and business process automation solutions using Microsoft Dynamics 365 CRM and Power Platform. Responsibilities: Provide technical leadership and guidance to a team of developers, ensuring effective utilization of Microsoft Dynamics 365 CRM and Power Platform technologies to meet project objectives and timelines. Collaborate closely with business analysts, architects, and stakeholders to understand requirements, translate them into technical specifications, and design optimal solutions. Lead the hands-on development of D365 CRM and Power Platform solutions, including configuration, customization, extensions, workflows, and integrations. Perform code reviews, provide constructive feedback, and mentor team members to ensure adherence to coding standards, best practices, and quality guidelines. Design and implement scalable data models, system architecture, and integration patterns to support robust CRM and business process automation solutions. Work closely with cross-functional teams to ensure seamless integration of D365 CRM and Power Platform solutions with other systems and applications. Collaborate with the testing team to ensure comprehensive test coverage, identify and address defects, and oversee the deployment of high-quality solutions. Stay up-to-date with the latest advancements in D365 CRM and Power Platform technologies, evaluate their applicability, and drive continuous improvement within the team. Act as a subject matter expert, providing technical guidance and troubleshooting support to resolve complex technical issues. Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients. Skill Proven experience (4+ years) in hands-on development and technical leadership using Microsoft Dynamics 365 CRM and Power Platform. Strong expertise in D365 CRM configuration, customization(plugin & action), and extension using Power Apps (Model Driven & Canvas App), Power Automate, Power Portal/Power Pages Hands on exposure on client site scripting ( JS /TS) Hands on exposure regarding integration with 3rd party application /ISV by leveraging REST API Experience in leading and mentoring technical teams of at least 5+ team members, with a track record of successful project delivery. Excellent problem-solving skills, with the ability to analyze complex technical challenges and provide innovative solutions. Strong communication skills, both written and verbal, with the ability to convey technical concepts effectively to diverse audiences. Microsoft certifications in Dynamics 365 and Power Platform are highly desirable. Should have solution deployment exposure through unmanaged/managed solution package Familiarity with Agile methodologies by leveraging Azure DevOps. Nice to have Experience with Azure services and cloud-based architectures is a plus. Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage

Urgent Hiring Network Engineer (8+ yrs) with SBC/Ribbon, VOIP, Scripting (Python/Shell), MPLS, Routing, Telecom, OLP Support, CPAAS, Freesbc, Prosbc, Telcobridges. C2H @TE Infotech (Exotel) Converted to Permanent, BLR. Apply: ssankala@toppersedge.com

Role & responsibilities Title: MS Dynamics CRM/365 Tech Lead with Strong 13+ yrs, .Net, C #, API, Angular Location: Manyata Tech Park, Bangalore Night shifts need to work in EST Salary : Not a constraint Work from Office working all five days. End client - US/UK Client Job description: 10 years experience with application solution design and implementation using Microsoft Dynamics CRM/365 online 5 years experience with gathering and analyzing business requirements and translating it to a Dynamics solution 3 years experience in web development and Azure applications development, including Azure Logic Apps 2 years experience with Azure DevOps Services and Git Strong C Sharp, API and Angular development skill and experience Please share your updated resume on puneet@mounttalent.com Or else whatsapp me on 9910092142. Perks and benefits Regards Puneet

8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition Hands on experience with Webex calling and Webex Contact Centre Hands on experience in design & implementation of Voice infrastructure Hands on experience of Session Border Controllers - AudioCodes, Ribbon/PSX, Oracle Hands on experience in design & implementation of SBCs Expert understanding of SIP Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x Have clear understanding on Telecom infrastructure protocols like ISDN and analog signalling. Have clear understanding about UCCX historical & online reporting. Understanding of Microsoft Teams Enterprise Voice Good to have hands on experience with MS Teams Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME KEY TECHNOLOGIES : CUCM, Cisco Unity Connection, CUBE Microsoft Teams Enterprise Voice Session Border Controllers AudioCodes, Sonus/Ribbon, Oracle SIP, ISDN SIP Troubleshooting Basic understanding on Network LAN/WAN, routing and Switching. ADDITIONAL SKILLS : Good Communication Skills. Provide a single point of contact for the reporting and tracking of network voice Problems Ability to handle multiple stake holders Being responsible and taking accountability of projects assigned

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics 365 Business Central Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:Design, develop, and improve the digital products and technology services we provide to our clients and employeesApply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deploymentEnsure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirementsBuild observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issuesUnderstand, represent, and advocate for client needsShare knowledge and expertise with colleagues , help with hiring, and contribute regularly to our engineering culture and internal communities." Professional & Technical Skills: Must have at-least 5+ years of experience in Dynamics CRM (Sales, Marketing, Services, Case Management)Dynamics 365 hands-on knowledge, building complex Customizations and integrationsExperience with Power Apps (Model Driven, Canvas App, Power Automate, Power Portal) Experience with Azure and D365 Integrations (Logic Apps, Azure Functions and etc.)Must have experience with plugins, workflows, .Net, JavaScript, Portals, Ribbon Customization, and complex integrations using APIsExperience with .Net ProgrammingGood to have experience with SSIS, Azure Data Factory, Power BI Knowledge building Customer Journey Insights" Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 Business Central Technical- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Job Title:Back End Developer Experience:Years Location:Bangalore : Technical Skills: Strong experience with Java 11 or latest Spring Boot microservice architecture Experience with AWS Experience with Go Lang, MySQL, MSSQL, Linux experience in debugging code, developer tool, hands on experience on all browser support Good to have experience with Spring Cloud Components like – Config manager, Consul, Eureka, Zuul, Ribbon etc. Strong analytical and debugging skills Hands-on experience in CI/CD applications development “Must” Experience: Excellent Hands on experience with: Java 11 or latest Spring Boot microservice architecture AWS Strong analytical and debugging skills Hands-on experience in CI/CD applications development Experience in design and architecture is must. Desired Skills: Go Lang Experience with caching frameworks like redis and Memcached experience in debugging code, developer tool, hands on experience on all browser support Good to have experience with Spring Cloud Components like – Config manager, Consul, Eureka, Zuul, Ribbon etc. Strong communication skills and ability to explain protocol and processes with team and management. Good deductive reasoning and receptive of constructive feedback. Ability to work with fast changing or vague requirements Behavioral Skills: Very good communication skills Should be very interactive and top on deliverables being working from client environment Ready to learn new tools and technology in back end area Qualification: Bachelor's or master’s degree in Computer Science, Information Systems, Engineering or equivalent. 7+ years of experience