Retail Store Executive

Job Description

Company Overview Vilvah Store Private Limited is a pioneering company in the Beauty & Skincare Products industry, headquartered in Coimbatore. Known for its sustainable approach, Vilvah Store offers skincare products made from fresh, pure ingredients without harsh chemicals. With a commitment to quality, our team is dedicated to providing effective, nourishing products that embrace the essence of natural agriculture. Job Overview We are seeking a passionate Retail Store Executive to join our team at Vilvah Store Private Limited. This is a full-time position suitable for freshers, located in Chennai. As a Retail Store Executive, you will be responsible for providing excellent customer service and promoting our skincare and hair care products to our valued customers. Qualifications and Skills Excellent communication skills to effectively engage with customers and understand their skincare needs. Proficiency in retail sales, with the ability to achieve sales targets and increase product visibility. In-depth knowledge of skin care products, including their benefits and applications, to provide accurate information to customers. Understanding of hair care products and the ability to recommend suitable products to customers. Must possess personal care products knowledge (Mandatory skill) to guide customers effectively on product usage. Strong customer service skills (Mandatory skill) to ensure a memorable and satisfying shopping experience. A dedicated approach to ensuring customer satisfaction (Mandatory skill), addressing any concerns or issues promptly. Ability to work collaboratively in a team environment, contributing to the overall success of the store. Roles and Responsibilities Assist customers in identifying suitable skincare and hair care products based on their individual needs and preferences. Manage retail sales and ensure product availability on the shelves through effective inventory management. Build and maintain strong customer relationships to enhance repeat business and brand loyalty. Maintain the visual appeal of the store by organizing and restocking products attractively. Handle customer queries and resolve any complaints with a focus on ensuring customer satisfaction. Stay updated on the latest skincare and hair care trends to provide customers with current and relevant information. Collaborate with team members to achieve store targets and promote a positive work environment. Participate in regular training sessions to enhance product knowledge and customer service skills. Show more Show less