Retail Store Executive in Delhi, Gurgaon, Noida, Delhi, Delhi, Delhi

As a Retail Store Executive at Sneakinn, you will play a crucial role in managing the daily operations of the store located at Defence Colony and New Friends Colony in New Delhi. Your primary responsibility will be to ensure an exceptional customer experience by welcoming and assisting customers, managing drop-offs and pickups, maintaining store cleanliness and aesthetics, handling inventory, and facilitating cash transactions. You will also collaborate closely with the backend operations team when necessary. This hands-on position requires a strong sense of ownership, excellent communication skills, and a dedication to delivering service excellence. You will be expected to greet and assist customers, maintain store hygiene, keep track of inventory, follow up with customers for feedback and collections, address basic customer grievances, and work in coordination with the Store Manager and backend operations team to ensure timely service delivery. Additionally, maintaining clear digital and physical records of customer interactions and article status will be part of your responsibilities. Sneakinn Laundry, established in 2020, is a specialist in providing premium cleaning, protection, and restoration services for sneakers, footwear, handbags, luxury accessories, and garments. With physical stores in New Delhi, Mumbai, and Gurgaon, a centralized workshop in Delhi, and a dedicated team of over 100 members, Sneakinn is dedicated to delivering seamless customer experiences. The company has gained national recognition for its innovation and commitment to high-quality care, including a feature on Shark Tank India. For more information, visit www.sneakinn.in and follow us on Instagram at @sneakinn_laundry.,