Resident Life Manager (Hostel Operations)

Job Description

Job Overview We are seeking a compassionate, assertive, and organized Resident Life Manager to lead and elevate the student residential experience at our Gurgaon campus . This is a critical role for ensuring student safety, engagement, and overall well-being in a hostel setting. Key Responsibilities Oversee daily operations of student residences, ensuring safety, cleanliness, and community engagement Manage hostel staff, vendors, and service providers effectively Respond to crises and emergencies with poise and efficiency Foster a positive and inclusive residential environment Mediate conflicts and maintain discipline among residents Collaborate with academic and administrative teams to support student welfare Maintain records and ensure compliance with residential policies Key Competencies Proven experience in hostel/facility management Strong emergency response and crisis management skills Skilled in vendor negotiation and facility upkeep Empathetic yet firm approach with students High emotional intelligence and conflict resolution abilities Excellent judgment and confidentiality in sensitive matters Preferred Qualifications Bachelors Degree in Hospitality Management, Public Administration, or related field Experience in residential schools, hostels, or student housing Familiarity with student development principles is an added advantage Work Schedule Full-time, on-campus role Must be flexible to work evenings, weekends, or during emergencies What We Offer A high-impact role with a leading global education brand Entrepreneurial and fast-paced work culture Global exposure and professional growth Competitive salary with performance-linked bonuses