Reservation Assistant

2 - 3 years

0 - 2 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Reservation Assistant -1

Salary- ₹20000-24000/-

Qualification- Certificate course in Front office Management from any reputed Hospitality institute.
Experience- 2-3 years experience in similar capacity in any 3-5 star Resort/Hotels.

Familiarity with hotel PMS EZee, and OTA extranets .

Strong communication (verbal & written), coordination, and computer skills & humble.Ready to work at remote locations & sharing bachelor accommodation.

Key Responsibilities:

Manage reservations via phone, email, WhatsApp, OTAs, and travel partners.

Update room availability, rates, and packages on reservation systems and OTAs.

Coordinate with the Front Office and Sales teams to ensure smooth guest check-ins.

Respond promptly to guest inquiries, modifications, or cancellations.

Maintain accurate records of bookings, payments, and special guest requests.

Prepare daily arrival/departure reports and occupancy forecasts.

Follow up on advance payments, confirmations, and special event bookings.

Assist in creating and sharing reservation vouchers or confirmations.

If you want to apply then send your cv

Job Type: Full-time

Pay: ₹8,086.00 - ₹24,062.67 per month

Schedule:

  • Day shift

Work Location: In person

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