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1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a member of the Rooms & Guest Services Operations team at The Westin Pune Koregaon Park, your role is crucial in assisting management with various tasks to ensure the smooth operation of the hotel. You will be responsible for training, evaluating, counseling, motivating, and coaching employees, playing a key role in upholding the Guarantee of Fair Treatment/Open Door Policy process. Your ability to develop and maintain positive working relationships, support your team in achieving common goals, and address employee concerns will be essential. In this position, you will need to adhere to company policies and procedures, report any accidents or unsafe work conditions, and maintain a professional and clean appearance at all times. Your duties will include welcoming and acknowledging guests, anticipating their service needs, assisting individuals with disabilities, and communicating clearly and professionally. Additionally, you will be required to ensure quality standards are met, handle information on computers/POS systems, and perform physical tasks such as standing, sitting, walking, and lifting objects weighing up to 10 pounds. The ideal candidate for this role should possess a high school diploma or G.E.D. equivalent, along with at least 1 year of related work experience and 1 year of supervisory experience. While no specific license or certification is required, a commitment to upholding Marriott International's values of equal opportunity and non-discrimination is essential. At The Westin, we are dedicated to empowering our guests to enhance their well-being during their travels. To achieve our brand mission of becoming the premier wellness brand in hospitality, we need passionate and engaged associates like you to bring our unique programming to life. As an ideal candidate for The Westin, you are someone who is active, optimistic, and adventurous, embracing your own well-being practices both on and off the property. Join our global team, unleash your potential, and become the best version of yourself at The Westin.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As an integral part of the team, your role involves assisting management in various aspects such as training, evaluating, counseling, motivating, and coaching employees. You will be the primary point of contact for the Guarantee of Fair Treatment/Open Door Policy process, setting an example as a role model for others. Building and maintaining positive working relationships is essential, as you support the team in achieving common goals and addressing employee concerns effectively. It is crucial to adhere to company policies and procedures, report any accidents or unsafe conditions promptly, and maintain confidentiality of proprietary information while upholding the company's assets. An important aspect of your responsibilities includes welcoming and acknowledging guests, addressing their service needs proactively, assisting individuals with disabilities, and expressing genuine appreciation towards guests. Clear and professional communication is key, both verbally and in written documents, while maintaining high standards of quality. Your duties may also involve using computer systems/POS systems, being physically active by standing, sitting, walking, and handling objects weighing up to 10 pounds independently. Flexibility in performing other reasonable job duties as assigned by Supervisors is expected. **Preferred Qualifications:** **Education:** High school diploma or G.E.D. equivalent. **Related Work Experience:** Minimum of 1 year of related work experience. **Supervisory Experience:** Minimum of 1 year of supervisory experience. **License or Certification:** None required. At Marriott International, we are committed to fostering an inclusive work environment that celebrates the unique backgrounds and experiences of our associates. We promote equal opportunities and non-discrimination based on any protected basis, including disability, veteran status, or other legally protected factors. At Westin, our focus is on empowering guests to enhance their well-being while traveling, enabling them to be the best version of themselves. To fulfill our brand mission of becoming the leading wellness brand in hospitality, we seek passionate and dedicated associates to bring our distinctive programming to life. We encourage our associates to prioritize their own well-being practices both at work and in their personal lives. Ideal candidates for Westin are passionate, active, optimistic, and adventurous individuals who strive to do their best work, find purpose, be part of a global team, and become the best version of themselves.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Steward Supervisor at The Westin Chennai Velachery, your primary responsibility is to direct and assist stewards in order to enhance the efficiency of clean-up processes. You will be tasked with ensuring that water temperature and chemical levels are appropriate for cleaning tasks and documenting these levels accordingly. Additionally, you will support banquet plate-ups, assist kitchen staff with various tasks as required, and provide cooks with necessary items. Transporting and maintaining adequate stock for banquets and buffets will also be part of your responsibilities. In this role, you will be expected to operate and maintain cleaning equipment and tools, including the dishwashing machine, handwash stations, pot-scrubbing station, and trash compactor. Furthermore, you will assist management in various aspects including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It is essential to adhere to all company, safety, and security policies and procedures, report any accidents or unsafe conditions to the manager, and complete necessary safety training and certifications. To succeed in this position, you must maintain a clean and professional appearance, protect company assets, and adhere to confidentiality requirements. Welcoming and acknowledging all guests according to company standards, addressing guests" service needs, and communicating effectively with others are crucial aspects of this role. Building positive relationships with team members to achieve common goals and ensuring quality standards are met are key responsibilities. The ideal candidate for this position should possess a high school diploma or G.E.D. equivalent, along with at least 2 years of related work experience and 1 year of supervisory experience. While no specific license or certification is required, a commitment to upholding Marriott International's values of diversity, inclusivity, and non-discrimination is essential. At The Westin, we are dedicated to empowering guests to enhance their well-being during travel, aiming to be the premier wellness brand in hospitality. We seek enthusiastic and dedicated associates who resonate with our brand mission and are committed to maintaining their well-being both on and off the property. If you are passionate, active, optimistic, and adventurous, you are the ideal candidate for The Westin. Join our global team, embrace your purpose, and become the best version of yourself in a supportive and inclusive environment.,
Posted 2 weeks ago
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