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2.0 - 7.0 years
2 - 7 Lacs
Bengaluru, Karnataka, India
On-site
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.
Posted 3 days ago
0.0 - 3.0 years
6 - 10 Lacs
Gurugram
Work from Office
Were looking for a Customer Success Manager to drive retention, engagement, and satisfaction for brands using the Famous platform This role will ensure that brands maximize their value from the platform, successfully run campaigns, and continue renewing their subscriptions The ideal candidate will be customer-obsessed, data-driven, and highly proactive in ensuring an exceptional experience for brands, Responsibilities Own Customer Success & Retention: Build strong relationships with brands, ensuring they successfully execute campaigns and continue using the platform, Onboarding & Adoption: Guide brands through the onboarding process, ensuring a smooth transition and successful activation, Account Growth & Upselling: Identify opportunities for brands to expand their usage, driving additional revenue through upsells and renewals, Proactive Customer Engagement: Monitor platform usage and campaign performance, proactively addressing issues and providing strategic recommendations, Support & Issue Resolution: Work closely with internal teams to ensure a seamless experience, resolving any issues related to payments, campaigns, or platform usage, Data-Driven Insights: Track customer health scores, identify churn risks, and implement retention strategies, Advocate for Customers: Collaborate with product, marketing, and sales teams to enhance the platform based on customer feedback, Qualifications 3+ years of experience in Customer Success, Account Management, or related roles within SaaS, influencer marketing, or e-commerce, Strong understanding of creator marketing, influencer collaborations, and brand campaigns, Proven track record of driving customer retention, engagement, and expansion, Excellent communication and relationship-building skills to engage with brand teams and decision-makers, Analytical mindset with experience using CRM tools (HubSpot), data dashboards (Metabase), and customer success tools, Experience working in a fast-paced, high-growth startup environment is a plus, Passion for the creator economy, digital marketing, and brand storytelling,
Posted 1 week ago
3.0 - 6.0 years
3 - 7 Lacs
Nashik
Work from Office
Nashik, Maharashtra INR 5 40 LPA 6 30 LPA per annum About The Position The Senior Engagement Associate will play a pivotal role in advancing our Barely Plastic and Eco-School initiative, which aims to significantly reduce single-use plastic consumption at the household level through impactful school-based education and awareness programs Leveraging our Barely Plastic platform, the incumbent will engage students, teachers, and school administrators, transform learners into eco-champions, and enable them to positively influence eco-conscious behaviors at home and within communities, Responsibilities School Engagement and Relationship Management: Build and nurture relationships with partner schools, educators, and key stakeholders, Facilitate onboarding, orientation, and continued engagement of schools onto the Barely Plastic platform, Regularly coordinate and communicate with schools to ensure active participation and support for program implementation, Educational Program Development And Delivery Design and deliver engaging educational content and interactive workshops focused on reducing single-use plastic consumption, Organize eco-consciousness drives, activities, and events within partner schools to foster active student participation, Student Champion And Community Nudging Mentor and guide students to become Eco Champions, empowering them to influence household behaviors positively, Develop and implement innovative strategies to enhance parental engagement through student-led initiatives, Monitoring, Evaluation, And Outcome Mapping Utilize the Barely Plastic digital platform to track program outcomes, student participation, and behavioral changes, Prepare regular reports analyzing data, highlighting successes, identifying areas for improvement, and recommending actionable strategies, Eco-School Model Creation And Scaling Collaborate with school authorities to establish replicable eco-school models and sustainability practices, Document best practices and success stories for dissemination and scale-up across multiple schools and regions, Mandatory Qualification And Experience Bachelors or Masters degree in Education, Environmental Studies, Social Work, or related fields, Minimum 3 years of relevant experience in school-based engagement programs, environmental education, or community mobilization initiatives, Skills And Competencies Excellent communication, facilitation, and relationship-building skills, Ability to engage diverse groups, particularly students, educators, and parents, Experience in educational program planning, implementation, and monitoring, Proficiency with digital platforms and tools for data tracking and reporting, Passionate about sustainability, environmental conservation, and education, Prior experience in waste management, plastic reduction, or eco-friendly education programs, Experience in developing and managing student ambassador or champion programs, Must know English, Hindi and Marathi languages, How to apply Please Send Your CV Along With a Cover Letter To Hiring@bharatcares org With The Subject Line Senior Engagement Associate Barely Plastic And Eco-School Initiative Ahmedabad Or Delhi2025 Please Mention The Following Details In The Email Body Current Location Preferred Location Notice Period Current Salary Expected Salary Why do you think yourself a good fit for this role (at least 50 words, max 200 words) Note: Only short-listed candidates will be contacted This role is for the candidates with relevant experience as per the details mentioned above, Job Summary Salary: INR 5 40 LPA 6 30 LPA per annum Location: Nashik, Maharashtra Deadline: 31 May, 2025 About CSRBOX For over a decade, CSRBOX has been at the forefront of driving social change across India, seamlessly connecting businesses with impactful social initiatives As a trusted partner to corporations and CSR foundations, CSRBOX specializes in the design, implementation, and evaluation of transformative CSR programs Our comprehensive approach is structured around three core verticalsImpact Practice, Platform, and Programsto ensure holistic and sustainable corporate social responsibility, Since 2014, CSRBOXs Impact Practice has empowered over 450 companies and more than 60 philanthropic foundations, significantly enhancing their Social Return on Investment (SROI) through strategic collaborations with government bodies We excel in creating impact-focused programs that promote seamless implementation and informed, data-driven decision-making By partnering with state governments, CSRBOX fosters impactful initiatives that channel social sector investments into essential areas such as education, healthcare, and natural resource management, CSRBOX proudly leads collaborative, multi-stakeholder initiatives including The Godavari Initiative (TGI) and IMPAct4Nutrition, which are shaping India's social impact landscape Our unwavering commitment to meaningful change and collaborative partnerships positions us at the forefront of India's development sector, Curious about what Life @ CSRBOX looks likeExplore: https://csrbox org/Life-at-CSRBOX/
Posted 4 weeks ago
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