Relationship Manager

Job Description

Relationship Manager Locations: Rohtak and Panipat Experience Required: Minimum 4 Years Salary Package: Up to 6 LPA Qualification: Any Graduate Job Summary: We are looking for a proactive and detail-oriented professional to serve as a key point of contact for customers and internal sales teams. The ideal candidate will coordinate sales activities, manage pre- and post-sales processes, and ensure seamless communication to drive customer satisfaction and operational efficiency. Key Responsibilities: Coordinate with sales teams to track and support daily activities across assigned zones. Consolidate and manage sales activity reports, ensuring accuracy and timely submission. Monitor team performance, identify process gaps, and propose actionable improvements. Ensure all sales-related equipment and documents are up-to-date and well-maintained. Handle customer coordination for pre- and post-dispatch formalities and documentation. Assist with payment follow-ups as per agreed commercial terms. Maintain comprehensive filing systems for active sales documentationboth digital and physical. Join meetings with customers post-order finalization to clarify terms and conditions with the sales team. Build and maintain strong customer relationships through courteous and professional communication. Efficiently multitask in a fast-paced environment with a high degree of administrative precision. Required Skills: Strong organizational and coordination skills. Excellent communication, negotiation, and interpersonal abilities. Proficiency in CRM tools and MS Office Suite. Analytical thinking with the ability to interpret data and suggest improvements. Strong customer service orientation with a calm and solution-driven mindset. Key Competencies: Customer Focus: Understand and meet customer expectations effectively. Empathy: Handle sensitive situations with professionalism and care. Accountability: Own tasks and drive results to meet business targets. Adaptability: Thrive in dynamic environments with evolving customer needs. Benefits: Competitive salary up to 6 LPA Health insurance and employee benefits Career growth and professional development opportunities Collaborative and inclusive work culture For any further concern, feel free to contact us. Career@regalokitchens.com 9717139176