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Tata Capital
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Regional Manager - Retail MFB - Internal Control & Quality

Regional Manager - Retail MFB - Internal Control & Quality

Tata Capital

6 - 10 years

10 - 15 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

data analysis internal control quality control management quality check quality assurance capa quality control quality audit production assurance quality analysis qc quality compliance quality management qms production planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Regional Manager - Retail MFB - Internal Control & Quality in Visakhapatnam. The ideal candidate will have 6-10 years of experience in the banking or financial services industry, with a strong background in internal control and quality assurance.
Roles and Responsibility

Monitor and audit quality checks for microfinance, BC portfolio, direct channel, JLG portfolio, and annual grading of microfinance BCs.

Conduct structured and periodic investigations into allocated regions to ensure process adherence.

Gather field intelligence and customer insights from a team of quality assurance executives.

Act as a quality custodian across branches, analyzing reports and suggesting corrective actions.

Ensure 100% quality compliance against observations highlighted by the quality team within specified timelines.

Take disciplinary action against deviant behavior or deliberate process lapses by recommending to the Disciplinary Committee.

Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue items.

Coordinate with the corporate office to support business functions regarding reports, TAT, grievances, and project execution.

Conduct market research when needed for specific purposes.

Job

CA/MBA Finance degree.

Possess strong knowledge of internal control and quality assurance principles.

Demonstrate excellent analytical and problem-solving skills.

Ability to work effectively in a team environment is essential.

Exhibit strong communication and interpersonal skills.

Experience in managing and supervising teams is required.

Familiarity with regulatory requirements and industry standards is necessary.

Proficiency in data analysis and reporting is expected.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Regional Manager - Retail MFB - Internal Control & Quality