Regional Lead

As the Global Partner Program Lead at Snowflake, you will play a crucial role in overseeing the performance of Partner Program Specialists, ensuring program objectives are met, and partners have an outstanding experience within the Snowflake Partner Network (SPN). This high-impact role requires a strong focus on execution, cross-functional collaboration, and leadership. Your responsibilities will include overseeing the results and performance of Global Partner Program Specialists, acting as a point of escalation for partner-related issues, collaborating with cross-functional teams to drive program success, and ensuring consistent delivery of best practices to partners. You will also monitor team performance metrics, identify gaps in the partner experience, and lead initiatives to enhance program effectiveness. To excel in this role, you must be an advanced English speaker, fluent in verbal and written English, with additional language capabilities in Japanese or Mandarin being a plus. Experience managing people, building teams, and customer or partner service is essential. You should have 3 to 5 years of job experience in partner programs, customer support, sales operations, project management, sales, teaching/training, or customer success management. Exposure to channel programs is a plus. Your ability to drive a high volume of projects while maintaining organization and attention to detail, strong time management, organization, and prioritization skills, and the capacity to develop and deliver messages to executive audiences will be critical. You should also possess problem-solving skills, focus on process improvement, and have experience working in a fast-paced environment with a commitment to partner success and program management. If you are ready to make an impact at Snowflake, challenge ordinary thinking, and push the pace of innovation while building a future for yourself and Snowflake, we invite you to join our team and be part of our growth journey. For further details on salary and benefits information regarding jobs in the United States, please visit the Snowflake Careers Site at careers.snowflake.com.,