Receptionist

Navjeevan hospital

1 years

1 Lacs

Hyderābād

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

scheduling updating billing processing payments

Work Mode

On-site

Job Type

Full Time

Job Description

Greeting and Welcoming:Providing a warm and professional welcome to patients and visitors, both in person and over the phone.
Answering Phones:Managing incoming calls, directing them to the appropriate departments or individuals, and taking messages.
Answering Inquiries:Providing information about the hospital, its services, and general directions.
Scheduling Appointments:Booking, confirming, and rescheduling appointments for patients.
Assisting with Forms:Helping patients complete necessary paperwork, including registration and insurance forms.
Maintaining Patient Confidentiality:Handling sensitive information with discretion and adhering to HIPAA regulations.
Managing Patient Records: Updating and maintaining accurate patient information in the system.
Billing and Insurance: Processing payments, verifying insurance information, and handling billing inquiries.
Organizing Files: Maintaining a tidy and organized reception area and managing physical and digital files.
Maintaining Inventory: Keeping track of supplies and ordering replacements as needed.
Coordinating with Staff: Communicating with medical staff to ensure smooth operations and patient flow.
Maintaining a Clean and Welcoming Environment: Ensuring the reception area is clean, organized, and inviting.
Assisting with Admissions and Discharges: Helping patients with the necessary paperwork and procedures.
Handling Emergencies: Responding to urgent situations and directing patients to the appropriate care.
Following Hospital Policies and Procedures: Adhering to established protocols for all tasks

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Experience:

hospital reception: 1 year (Preferred)

Language:

English, Hindi & Telugu (Preferred)

Work Location: In person

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