Receptionist- Hospital

Key Responsibilities:

• Greet patients, visitors, and vendors in a courteous and professional manner.
• Answer incoming calls and direct them to the appropriate department or personnel.
• Register patients and update personal and insurance information accurately.
• Schedule and confirm patient appointments.
• Handle patient inquiries and provide necessary information regarding hospital services.
• Maintain the reception area, ensuring cleanliness and organization.
• Coordinate with doctors, nurses, and administrative staff for patient-related activities.
• Manage patient files and maintain confidentiality of all medical and personal information.
• Collect consultation fees or deposits and issue receipts as needed.
• Assist with admission and discharge procedures when required.
• Maintain visitor logs and monitor access to restricted areas.
• Ensure compliance with hospital policies and procedures.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Prior experience as a receptionist or in a customer service role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Proficient in MS Office and hospital management software (if applicable).
• Strong organizational skills with attention to detail.
• Ability to multitask and remain calm in high-pressure situations.
• Knowledge of medical terminology is an advantage.
• Fluency in local language and English.

Working Conditions:

• Shift-based work, including weekends and holidays.
• May involve extended periods of sitting and use of a computer.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person