Receptionist

Position Overview: The Receptionist is responsible for managing the front desk, greeting visitors, answering and directing phone calls, and providing administrative support to ensure smooth operations of the office. This position plays a key role in creating a positive and professional first impression for clients, guests, and staff.

Key Responsibilities:

• Greet and welcome visitors with a professional, friendly demeanor.

• Answer phone calls, route them to the appropriate department, or take messages as necessary.

• Provide information and assistance to visitors, clients, and staff.

• Maintain the front desk area, ensuring it is clean, organized, and presentable.

• Perform basic administrative tasks, including filing, data entry, and mail distribution.

• Manage office supplies and inventory, ensuring necessary items are stocked.

• Assist with incoming and outgoing mail and deliveries.

• Maintain and update contact lists, calendars, and records as directed.

• Ensure the security of the office by monitoring visitor access and maintaining logs.

• Handle client inquiries and resolve issues or direct them to the appropriate personnel.

• Assist with basic HR tasks, such as welcoming new employees and providing orientation information.

• Support other departments or staff as needed.

Skills & Qualifications:

• High school diploma or equivalent.

• Previous experience as a receptionist.

• Strong communication skills, both verbal and written.

• Professional phone etiquette and interpersonal skills.

• Basic knowledge of office equipment.

• Proficient in Microsoft Office Suite.

• Ability to multitask, prioritize, and manage time effectively.

• Attention to detail and strong organizational skills.

• Ability to maintain confidentiality and professionalism in all interactions.