9 Quoting Jobs

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager - P&C Insurance Broker Support Team ( Underwriting ) In this role, you will be responsible for guiding the team, optimizing processes, ensuring quality, and maintaining client satisfaction. You &rsquoll need to ensure that the team operates efficiently, meets its goals, and delivers high-quality services consistently. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of 35 to 50 people. You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology. Responsibilities Lead a team size of 35 to 50 people , inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance. Qualifications we seek in you Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail analytical skills and the ability to multi-task are important Preferred qualifications An Insurance Certification would be an edge Ability to think long-term strategically and operationally High customer service orientation. Excellent written and verbal communication Excellent statistical knowledge Highly motivated and achievement oriented Any Project or GB certification in previous experience would be an edge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Inviting applications for the role of ICAN- Management Trainee/Assistant Manager Manages the progress and performance of the ICAN team and is a directsupervisor who has closest proximity with Internal teams. The ICAN Research Specialist provides pre-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities . Timely resolution of requests flowing through ICAN&rsquos case management system requiring: o Research and/or tracking of an order. o Contacting vendors for invoicing, order cancellations/amendments/status, etc. o Sourcing and applying of freight and special service quotes. o Expediting a pick on an order or any other distribution request. o Expediting of drop ship orders as needed. o Estimated delivery dates or lead times on products. . Understanding and support of established client business processes that align with Pre-Invoice Support . Navigation and understanding of external business partner resource tools and reporting. . Attainment of specified goal targets and objectives for direct job scope and overall department performance. . Building solid relationships with other internal departments and vendors. . Evaluation of current processes for improvement and work on recommendations with management. . Working as a team to manage daily workflow. . Handling escalated customer issues when necessary. . Answering emails and incoming calls from internal customers as needed. . Assist to hire, groom and help new members to onboard . Provide input for promotions and staff reviews . Facilitate regular 1 on 1 meetings and direct goal development and progress . Perform weekly trending-based coaching to manage team members performance . Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team . Contact person for client and internal stakeholders for any customer relations related issues. . Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners . Support and coordinate the team on daily processing/operations, workload allocation . Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Order Management/Quoting/Contractingor Customer Relations . Industry Experience - Services or hi-tech industry . Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Proficient in Microsoft Office applications. . Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders . Excellent organizational and creative problem-solving skills. . Demonstrated resourcefulness with critical attention to details. . History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. . Demonstrated ability to quickly learn new systems and processes and put them into practical use. . Excellent typing and data entry skills. . Diploma / Post Graduation in International supply chain management / Sourcing Management . Oracle, Service now, SAP, knowledge and experience would be an added advantage . Proficiency in coaching skills and with high level of confidentiality and professionalism . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving

Inviting applications for the role of ICAN- Management Trainee/Assistant Manager Manages the progress and performance of the ICAN team and is a directsupervisor who has closest proximity with Internal teams. The ICAN Research Specialist provides pre-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities . Timely resolution of requests flowing through ICAN&rsquos case management system requiring: o Research and/or tracking of an order. o Contacting vendors for invoicing, order cancellations/amendments/status, etc. o Sourcing and applying of freight and special service quotes. o Expediting a pick on an order or any other distribution request. o Expediting of drop ship orders as needed. o Estimated delivery dates or lead times on products. . Understanding and support of established client business processes that align with Pre-Invoice Support . Navigation and understanding of external business partner resource tools and reporting. . Attainment of specified goal targets and objectives for direct job scope and overall department performance. . Building solid relationships with other internal departments and vendors. . Evaluation of current processes for improvement and work on recommendations with management. . Working as a team to manage daily workflow. . Handling escalated customer issues when necessary. . Answering emails and incoming calls from internal customers as needed. . Assist to hire, groom and help new members to onboard . Provide input for promotions and staff reviews . Facilitate regular 1 on 1 meetings and direct goal development and progress . Perform weekly trending-based coaching to manage team members performance . Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team . Contact person for client and internal stakeholders for any customer relations related issues. . Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners . Support and coordinate the team on daily processing/operations, workload allocation . Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Order Management/Quoting/Contractingor Customer Relations . Industry Experience - Services or hi-tech industry . Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Proficient in Microsoft Office applications. . Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders . Excellent organizational and creative problem-solving skills. . Demonstrated resourcefulness with critical attention to details. . History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. . Demonstrated ability to quickly learn new systems and processes and put them into practical use. . Excellent typing and data entry skills. . Diploma / Post Graduation in International supply chain management / Sourcing Management . Oracle, Service now, SAP, knowledge and experience would be an added advantage . Proficiency in coaching skills and with high level of confidentiality and professionalism . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Management Trainee/Assistant Manager Manages the progress and performance of the customer relations team and is a direct supervisor who has closest proximity with Customer Relation analyst and Customer relations Management trainees. The Customer Relations manager provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities . Handling customer/sales requests and providing information to customers via e-mails/phone . Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. . Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. . Coordinating the processing of credits and product replacement with the Internal team and Vendors. . Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. . Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) . Updating ERP regarding customer details, order details, supplies, pricing etc. . Follow-up on pending items with Logistics / Supply chain team for order delivery status . Track end to end status of order and share real time updates with the customer . Own SLA/KPI and ensure daily TAT and Accuracy targets are met . Coordinating with shipping facilities to get the product shipped to the customer. . Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) . Order track and trace when shipped out of the shipping facility, and share real time updates with the customer . Communicating with the warehouse and forwarders and efficiently managing the delivery process to ensure return of goods to the final recipient. . Assist to hire, groom and help new members to onboard . Provide input for promotions and staff reviews . Facilitate regular 1 on 1 meetings and direct goal development and progress . Perform weekly trending-based coaching to manage team members performance . Handle a Team of FTEs that are responsible for day-to-day quality assurance, monitoring and coaching of the team . Contact person for client and internal stakeholders for any customer relations related issues. . Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners . Support and coordinate the team on daily processing/operations, workload allocation . Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . 5+ years of professional experience in Order Management/Quoting and Contracting Or Customer Relations. . Industry Experience - Services or hi-tech industry . Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Ability to learn quickly . Diploma / Post Graduation in International supply chain management / Sourcing Management . Excellent Communication skill and the ability to engage customers in significant discussions . Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving . Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Management Trainee/Assistant Manager Manages the progress and performance of the customer relations team and is a direct supervisor who has closest proximity with Customer Relation analyst and Customer relations Management trainees. The Customer Relations manager provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities . Handling customer/sales requests and providing information to customers via e-mails/phone . Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. . Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. . Coordinating the processing of credits and product replacement with the Internal team and Vendors. . Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. . Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) . Updating ERP regarding customer details, order details, supplies, pricing etc. . Follow-up on pending items with Logistics / Supply chain team for order delivery status . Track end to end status of order and share real time updates with the customer . Own SLA/KPI and ensure daily TAT and Accuracy targets are met . Coordinating with shipping facilities to get the product shipped to the customer. . Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) . Order track and trace when shipped out of the shipping facility, and share real time updates with the customer . Communicating with the warehouse and forwarders and efficiently managing the delivery process to ensure return of goods to the final recipient. . Assist to hire, groom and help new members to onboard . Provide input for promotions and staff reviews . Facilitate regular 1 on 1 meetings and direct goal development and progress . Perform weekly trending-based coaching to manage team members performance . Handle a Team of FTEs that are responsible for day-to-day quality assurance, monitoring and coaching of the team . Contact person for client and internal stakeholders for any customer relations related issues. . Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners . Support and coordinate the team on daily processing/operations, workload allocation . Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . 5+ years of professional experience in Order Management/Quoting and Contracting Or Customer Relations. . Industry Experience - Services or hi-tech industry . Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Ability to learn quickly . Diploma / Post Graduation in International supply chain management / Sourcing Management . Excellent Communication skill and the ability to engage customers in significant discussions . Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving . Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - P&C Insurance Broker Support Team In this role, you will be responsible for guiding the team, optimizing processes, ensuring quality, and maintaining client satisfaction. You&rsquoll need to ensure that the team operates efficiently, meets its goals, and delivers high-quality services consistently. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of 15 to 25 people. You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology. Should be open to work in any shift as per the business requirement Responsibilities Lead a team size of 15 to 25 people, inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance. Qualifications we seek in you Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail analytical skills and the ability to multi-task are important Preferred qualifications An Insurance Certification would be an edge Ability to think long-term strategically and operationally High customer service orientation. Excellent written and verbal communication Excellent statistical knowledge Highly motivated and achievement oriented Any Project or GB certification in previous experience would be an edge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - P&C Insurance Broker Support Team In this role, you will be responsible for guiding the team, optimizing processes, ensuring quality, and maintaining client satisfaction. You&rsquoll need to ensure that the team operates efficiently, meets its goals, and delivers high-quality services consistently. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of 15 to 25 people. You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology. Should be open to work in any shift as per the business requirement Responsibilities Lead a team size of 15 to 25 people, inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance. Qualifications we seek in you Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail analytical skills and the ability to multi-task are important Preferred qualifications An Insurance Certification would be an edge Ability to think long-term strategically and operationally High customer service orientation. Excellent written and verbal communication Excellent statistical knowledge Highly motivated and achievement oriented Any Project or GB certification in previous experience would be an edge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - P&C Insurance Broker Support Team In this role, you will be responsible for guiding the team, optimizing processes, ensuring quality, and maintaining client satisfaction. You&rsquoll need to ensure that the team operates efficiently, meets its goals, and delivers high-quality services consistently. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of 15 to 25 people. You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology. Should be open to work in any shift as per the business requirement Responsibilities Lead a team size of 1 5 to 25 people, inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance. Qualifications we seek in you Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail analytical skills and the ability to multi-task are important Preferred qualifications An Insurance Certification would be an edge Ability to think long-term strategically and operationally High customer service orientation. Excellent written and verbal communication Excellent statistical knowledge Highly motivated and achievement oriented Any Project or GB certification in previous experience would be an edge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - P&C Insurance Broker Support Team In this role, you will be responsible for guiding the team, optimizing processes, ensuring quality, and maintaining client satisfaction. You&rsquoll need to ensure that the team operates efficiently, meets its goals, and delivers high-quality services consistently. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and will need to lead a team size of 15 to 25 people. You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology. Should be open to work in any shift as per the business requirement Responsibilities Lead a team size of 1 5 to 25 people, inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance. Qualifications we seek in you Minimum qualifications Graduate in any stream Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail analytical skills and the ability to multi-task are important Preferred qualifications An Insurance Certification would be an edge Ability to think long-term strategically and operationally High customer service orientation. Excellent written and verbal communication Excellent statistical knowledge Highly motivated and achievement oriented Any Project or GB certification in previous experience would be an edge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.