Quality Head

Key Responsibilities: Lead the Quality Assurance (QA) and Quality Control (QC) functions across the plant. Ensure consistent product quality from raw material to final dispatch. Develop and implement quality systems and standard operating procedures (SOPs). Monitor and control product parameters like thickness, density, surface finish, and mechanical strength. Handle customer complaints, conduct root cause analysis (RCA), and implement corrective actions. Conduct in-process quality checks and maintain proper documentation. Ensure compliance with BIS standards, ISO certifications, and other regulatory norms. Face internal and external quality audits, including customer and third-party audits. Train and guide quality team members to improve skills and adherence to processes. Work closely with production, maintenance, and R&D teams for process improvements. Review lab reports, testing data, and batch records for accuracy and traceability. Drive continuous improvement initiatives to reduce defects and enhance customer satisfaction. Implement tools like CAPA, FMEA, 5 Whys, and SPC for quality improvement. Ensure cost-effective quality practices without compromising standards. Report key quality metrics and ensure timely communication to senior management. Perform any other work or responsibility assigned by management as per requirement. Qualifications & Experience: Education: B.Tech / M.Tech in Polymer Science, Chemical Engineering, Mechanical Engineering, or equivalent. Experience: Minimum 10 years of experience in quality assurance/control in Building Material Manufacturing Industry, with at least 5 years in a leadership role. Certifications (Preferred): ISO 9001 Lead Auditor, Six Sigma (Green/Black Belt), TQM. Key Skills & Competencies: Deep knowledge of formulations, extrusion, calendaring, lamination, and printing. Analytical mindset with expertise in quality tools (RCA, FMEA, 5 Whys, Pareto, etc.) Proficiency in lab testing instruments and statistical software (Minitab, SPC). Strong communication, leadership, and problem-solving skills. Knowledge of lean manufacturing and process optimization.