Quality Assurance (QA) Engineer Manual, UI, API Testing

Quality Assurance (QA) Engineer Manual, UI, API Testing_Full-Time_Chandigarh(Remote/Hybrid)

Job Title: Quality Assurance (QA) Engineer Manual, UI, API Testing
Location: Chandigarh(Remote/Hybrid)Employment Type: Full-TimeExperience Level: 7+ years of experience

About the Role:
We are seeking a highly skilled and proactive Senior QA Tech. Lead with over 7 years of hands-on experience in quality assurance, with a strong focus on Salesforce testing, API validation, and the lending domain. The ideal candidate will have a proven track record in ensuring the reliability and performance of financial applications, especially within loan origination, servicing, or credit systems. Experience with monitoring tools like Grafana and Dynatrace is a significant plus.

Key Responsibilities:
Design and execute test strategies and detailed test cases for applications built on the Salesforce platform. Perform functional, integration, regression, and end-to-end testing for complex workflows within the lending domain. Conduct comprehensive API testing using tools like Postman, REST Assured, or similar. Collaborate closely with product managers, developers, and business analysts to ensure requirements are well understood and testable. Validate data flows and ensure data integrity across Salesforce and integrated systems. Monitor application health and performance using tools such as Grafana and Dynatrace; assist in root cause analysis for production issues. Contribute to the automation framework, especially around Salesforce and backend APIs. Participate actively in Agile ceremonies (standups, sprint planning, retrospectives) Mentor junior QA team members and help establish best QA practices. Performance - Jmeter knowledge

Mandatory Skills and Qualifications:
7+ years of QA experience with strong functional and technical testing skills. Deep experience with Salesforce CRM and Salesforce testing (e.g., Lightning components, workflows, Apex triggers). Strong hands-on expertise in API testing (REST/SOAP) using Postman, REST Assured, Swagger, or similar tools. Solid knowledge of the lending domain, including loan origination, credit evaluation,and servicing. Familiarity with monitoring and observability tools like Grafana and Dynatrace. Exposure to automation frameworks and scripting languages (e.g., Java, Python,JavaScript). Good understanding of SQL and data validation across systems. Experience in Agile/Scrum environments. Proficient in using test management tools (e.g. Zephyr) and issue tracking systems like JIRA. Experience in preparing and presenting QA reports (test coverage, defect metrics, test execution progress, etc.) to stakeholders. Excellent communication skills with the ability to explain technical issues to non-technical stakeholders

Good to Have:
Experience in writing and executing automated test scripts using Selenium or similar frameworks. Knowledge of JavaScript/TypeScript for automation scripting. Basic understanding of CI/CD pipelines and test integration. ISTQB or equivalent QA certification.

Educational Qualification:
Bachelors degree in Computer Science, Information Technology, or a related field.