14 Quality Adherence Jobs

Responsiblefor managing overall interface activities involved in the project, qualitycontrol, management reporting, risk planning etc. To maintain effective projectgovernance, processes, and systems to be utilized throughout project andmeeting the Companys requirements. Building and managing effectiverelationships across multiple interfaces to achieve optimum performanceoutcomes. Identifying and managing key risks throughout project, recommendingappropriate solutions. Key Tasks and Responsibilities Overall technical stewardship of multi-disciplinary team drawn from engineering function. Ability to assimilate, organize and integrate information from numerous sources and communicate effectively with internal project and external teams and stakeholders. Focal point of contact with CustomerInterface manager / Project Manager / Discipline Leads. Drive timely receipt of input data / exchange of information from customers, required to produce project deliverables within schedule. Review & facilitate manpower plan and timely availability. Drive quality adherence and system compliance. Drive collaboration and delivery. Drive effective implementation of change order management procedure/strategy. Effective manpower utilization. Facilitate quality delivery on time. Identify specific construction and installation needs and incorporate the same. Ensure the interfaces (Interdisciplinary 3D model clashes, Tie-in Locations, Vendor interface, Topside to Marine interface, etc.) are formally closed and approved by all parties before the design is frozen. Review/update 3D model maturity for various stages i.e. 30%, 60% and 90% and ensure closure of comments recorded through various model reviews. Monitor, update and record revision and status of interfaces. Maintain and update the interface registers that are planned on the project. Review the engineering deliverables and coordinate with other disciplines to ensure adherence to interface agreements. Produce and maintain appropriate, standardized documents and regular reporting to the senior management and other stakeholders reflecting key issues, resolutions, and performance to enable them to effectively understand risks and impacts on the project. Ensure a collaborative approach is maintained across the team to facilitate the planning and delivery of interface works, ensuring all issues are clearly understood by teams and addressed, and appropriate interventions developed and implemented. Managing internal and external stakeholder relationships. Assisting in review and finalization of overall Project Schedules, Progress monitoring and expediting. Requirements Required Qualifications: MasterDegree / bachelordegree with11+ years of relevant experience in Oil & Gas Projects. Seasonedprofessional with broad project management experience. Shouldbe able to manage different processes & technical aspects of LargeProjects.

* Operate the flexible packaging machine efficiently daily. Ensure printing production delivery is met as per monthly target daily/weekly/monthly. Manage workforce and production shift wise daily/weekly/monthly. Ensure printing machines Capacity Utilization at optimum level daily. Quality Adherence to the Customer Specification Shade Card to reduce the customer complaints. Maintaining the machines and Systems at a regular interval as per norms. Cost Optimization of process. Quality system tracking and improvement. Ensure internal and external audits are conducted as per process/external agencies. Ensure the critical control points are monitored recorded regularly as per the departmental process. * B. Tech/B.E/Diploma in Mechanical /production/printing technology Should have 5-9 Yrs of relevant experience

* Operate the flexible packaging machine efficiently daily. Ensure printing production delivery is met as per monthly target daily/weekly/monthly. Manage workforce and production shift wise daily/weekly/monthly. Ensure printing machines Capacity Utilization at optimum level daily. Quality Adherence to the Customer Specification Shade Card to reduce the customer complaints. Maintaining the machines and Systems at a regular interval as per norms. Cost Optimization of process. Quality system tracking and improvement. Ensure internal and external audits are conducted as per process/external agencies. Ensure the critical control points are monitored recorded regularly as per the departmental process. * B. Tech/B.E/Diploma in Mechanical /production/printing technology Should have 10-12 Yrs of relevant experience

Hi, We are hiring for the ITES Company for Quality Analyst Role. Overview The Quality Analyst is responsible for auditing and evaluating international voice calls to ensure high service standards and enhance customer satisfaction. The role focuses on monitoring agent performance, conducting quality assessments, and providing constructive feedback to drive continuous improvement. Key responsibilities include using Six Sigma quality tools (like histograms, 80/20 analysis and fishbone diagrams), maintaining metrics such as AHT, CSAT, CHT, NPS, and SCORE, and leading calibration and dip-check sessions. The role also involves analyzing data quality, performing root cause analysis, and collaborating with development teams to enhance system performance. Key Skills: a) Min 5 Years Overall Experience in International BPO b) Min 1 year Experience as a Quality Analyst in International BPO c) Good understanding of 7 Six Sigma tools of quality preparing histograms, 80/20 analysis, fish bone d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Gurgaon) Type : Job Code # 157 OR To Apply, Copy and Paste Link Below https://outpace.in/job/quality-analyst/ Job description: Minimum 3 to 5 years of experience as Quality Analyst in Voice is mandatory. Prior experience of doing quality assessments for international voice work. Good Communication & Presentation Skills - speaking and writing skills. Moderate Excel proficiency. Good understanding of 7 six sigma tools of quality preparing histograms, 80/20 analysis, fish bone, call quality and transaction quality attributes. Maintaining the Core team Quality, conducting regular calibration sessions. Doubt clearing sessions dip check. Maintaining the core team AHT, CSAT, CHT, NPS, SCORE. Main responsibility to audit the calls, to improve the quality of the process and provide feedback to the agents in order to enhance more customer experience in service and improve the performance of agents. Motivated achiever who exceeds goals by maintaining quality in work. To check the quality of the end system using software testing tools. Proficient working in partnership with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria. Participated actively in data quality investigations and analyses, diagnosing root causes of issues and providing actionable recommendations to the development team for resolution. Acquired knowledge of database systems, specifically Snowflake, SAP HANA and concepts related to data warehousing.

Hi, We are hiring for ITES Company for Associate/Sr Associate - Quality Analyst/Reporting Role. Overview Quality Analyst / Reporting is a professional responsible for ensuring that products, services, or software meet defined quality standards, regulatory requirements, and customer expectations. Key responsibilities include conducting quality checks, managing the feedback loop, preparing daily/weekly reports, performing cross-calibration with clients, leading team huddles, and handling customer complaints. The role also involves applying Lean & Six Sigma methodologies to improve processes, tracking customer-based quality parameters, and ensuring customer data privacy. A deep understanding of utilities and a focus on overall customer experience are crucial Key Skills: a) Min 1 Year Experience in MIS Reporting b) Any Graduate c) Knowledge of Dashboards To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Kolkata) Type : Job Code # 232 Job description: Any Graduate with 1 year of relevant experience in reporting or MIS role is preferred. Respond to queries, handle level 1 escalations, and provide solutions for closure of open points Timely escalation of issues to the operation manager Preparation of MIS as per customer requirement Ensure the team is compliant with all quality requirements Monitoring daily dashboard and bringing in necessary preventive measures through detailed error analysis Involvement in project management reviews to understand the health of the unit and adopt necessary controls Ensure preparation of training and development plan for all the team members Should perform regular reviews with team members Undertake appraisal activity for associates, and provide necessary feedback and support in terms of career progression Manage absenteeism and attrition in a team effectively Engage and interact with customers to understand requirements and provide solutions

Operations Manager, Voice Process Summary of essential job functions Managing the daily running of the call center. Liaising with team leaders, operatives and third parties to gather information and resolve issues Minimum requirements (Education Qualification & Work Experience) Graduate and Above Competency Requirements: [Technical & Behavioral] Analysing productivity data and optimizing staffing and production capacity Liaise with superior to make decisions for operational activities and set strategic goals Plan and monitor the day-to-day running of business to ensure smooth progress Supervise staff from different departments and provide constructive feedback Evaluate overall performance by gathering, analyzing and interpreting data and metrics Managing teams performance around key SLAs, both Client defined and internal defined Manage DR (ATL, Team Leaders & AM) & review individual team performance Review performance and identify factors affecting performance on key SLAs Devise action plans to improve performance, initiate BQ management Interact with KSPs supporting the program for respective deliverables Interact with the client daily to discuss performance & challenges if any Understand forecast, offered trends and ensure required staffing is planned and delivered Business reviews with clients (MBR, QBR, etc.). Identify factors impacting performance and prepare a coaching/action plan to improve the performance Job Responsibilities Handling client interactions. Managing a team of 6 - 8 team leads. Forecasting and recruitment. Forecasting the requirements of the headcount in order to achieve the forecasted chats. Making most efficient utilization of the available agents/sources for production. Analyzing the data on periodic basis and to come up with the suitable actions (both corrective and preventive). Building team spirit among the team leads and also motivating by means of personal involvement. This task of motivation can also be achieved by utilizing the available or approved budget. Managing the daily running of the call center. Liaising with team leaders, operatives and third parties to gather information and resolve issues Minimum requirements (Education Qualification & Work Experience) Graduate and Above Competency Requirements: [Technical & Behavioral] Analysing productivity data and optimizing staffing and production capacity Liaise with superior to make decisions for operational activities and set strategic goals Plan and monitor the day-to-day running of business to ensure smooth progress Supervise staff from different departments and provide constructive feedback Evaluate overall performance by gathering, analyzing and interpreting data and metrics Managing teams performance around key SLAs, both Client defined and internal defined Manage DR (ATL, Team Leaders & AM) & review individual team performance Review performance and identify factors affecting performance on key SLAs Devise action plans to improve performance, initiate BQ management Interact with KSPs supporting the program for respective deliverables Interact with the client daily to discuss performance & challenges if any Understand forecast, offered trends and ensure required staffing is planned and delivered Business reviews with clients (MBR, QBR, etc.). Identify factors impacting performance and prepare a coaching/action plan to improve the performance Job Responsibilities Handling client interactions. Managing a team of 6 - 8 team leads. Forecasting and recruitment. Forecasting the requirements of the headcount in order to achieve the forecasted chats. Making most efficient utilization of the available agents/sources for production. Analyzing the data on periodic basis and to come up with the suitable actions (both corrective and preventive). Building team spirit among the team leads and also motivating by means of personal involvement. This task of motivation can also be achieved by utilizing the available or approved budget.

RPG Group External Job Description KNOWLEDGE Process Design & Improvement: Develop and implement manufacturing processes, including machining, assembly, and quality control, to optimize production efficiency. Troubleshooting & Problem Solving: Identify process issues, conduct root cause analysis, and implement effective solutions to minimize downtime and waste. Collaboration: Work closely with cross-functional teams, including production, quality assurance, and supply chain, to ensure alignment on manufacturing requirements. Quality Assurance: Establish and monitor quality control procedures to ensure products meet specifications and regulatory standards. Documentation: Create and maintain process documentation, including work instructions, process flow diagrams, and standard operating procedures. BEHAVIORAL SKILLS Communication: Ability to convey complex technical information clearly to team members, stakeholders, and clients. Teamwork: Collaborating effectively with cross-functional teams, including engineers, operators, and management. Problem-Solving: A proactive approach to identifying issues and developing practical solutions. Adaptability: Flexibility to adjust to new technologies, processes, and changes in project scope. Competencies Championing Customer Needs Delivering High Quality Work Production Scheduling Expertise Quality Adherence Serving Customers

RPG COMMUNICATIONS HOLDINGS PVT LTD is looking for Manager - Production Fabrication to join our dynamic team and embark on a rewarding career journey. Plan and coordinate the production process, including the scheduling of production runs and the allocation of resources. Ensure that production processes are safe, efficient, and comply with relevant regulations and standards. Monitor production performance, identify areas for improvement, and implement changes to improve efficiency. Manage a team of production supervisors and employees, providing guidance and support to ensure their development and effective performance. Collaborate with other departments, such as purchasing and engineering, to ensure the timely availability of materials and equipment. Develop and implement quality control procedures to ensure that products meet customer requirements.

RPG Group External Job Description Competencies Managing Risk MEP Systems Project Management Inspiring Innovation Planning Orientation Survey Essentials Customer Centricity Fullfillment of Contractual Obligations Bridges Construction Analytical Mindset Receivables Management Earth Work and Foundation Construction Contractual Obligations Geotechnical Material Management HSE & ESG Awareness P-way Execution Communicating Effectively Commercial Acumen Drawings and Standards Design to Value Vendor Management Quality Adherence Developing People Personal Excellence Stakeholder Management Site Preparation Growth Mindset Result Orientation Design Softwares Leading Change Business Orientation

RPG Group External Job Description Competencies Managing Risk MEP Systems Project Management Inspiring Innovation Planning Orientation Financial Principles and Impact Survey Essentials Customer Centricity Fullfillment of Contractual Obligations Legal and Statutory Knowledge Experiential Learning Bridges Construction Opportunity Assessment Analytical Mindset Capture Planning Earth Work and Foundation Construction Proposal Planning and Development Bid Compilation Analytics Contractual Obligations Geotechnical Contract Administration Principles & Elements P-way Execution Communicating Effectively Commercial Acumen Essentials of Supply (Material and Equipment) Drawings and Standards Design to Value Negotiation and Influencing Skills Vendor Management Quality Adherence Business Process Knowlegdge Developing Plans Developing People Personal Excellence Stakeholder Management Site Preparation Growth Mindset Result Orientation Design Softwares Leading Change Business Orientation

RPG Group External Job Description Competencies Championing Customer Needs Driving for Results Building & Supporting Teams Negotiating Agreements Establishing Relationships Communicating Effectively Presenting and Public Speaking

RPG Group Job Description: Conduct topographical and layout surveys using total stations, GPS, auto levels, and other survey instruments. Mark project boundaries, levels, alignment, and other critical benchmarks as per engineering drawings. Prepare and maintain survey records, field notes, and related documentation. Coordinate with design and execution teams for accurate setting out of structures, foundations, and utilities. Ensure timely and precise transfer of levels and alignment at various stages of construction. Assist in volume calculations, quantity estimations, and verification of work during execution. Monitor and calibrate survey equipment regularly to maintain accuracy. Ensure adherence to safety and quality standards during field activities. Support in preparation of daily, weekly, and monthly progress reports related to survey work.

RPG Group External Job Description Competencies Managing Risk Project Management Inspiring Innovation Planning Orientation Survey Essentials Customer Centricity Fullfillment of Contractual Obligations Analytical Mindset Receivables Management Analytics Contractual Obligations Material Management HSE & ESG Awareness Communicating Effectively Commercial Acumen Essentials of Supply (Material and Equipment) Drawings and Standards Design to Value Vendor Management Documentation Expertise Quality Adherence Business Process Knowlegdge Developing Plans Knowledge of SAP Developing People Personal Excellence Stakeholder Management Growth Mindset Result Orientation Design Softwares Leading Change Business Orientation

Key functions will be: • To Handle minimum of 3 - 5 team leaders with their team • To achieve collection targets of the Respective portfolios assigned. • Co-ordinate with bank team with respect to day to day operations. • Continuously monitoring Tele-calling teams performance, suggest and implement Strategies to enhance productivity. • Responsible for managing attrition across assigned teams. • Responsible for smooth flow of process relating to collections. • Prepare and publish report on daily team performance. KEY RESPONSIBILITIES • Team Handling, Target Achievement. • Suggest and Implement Strategies to enhance productivity. SKILLS / COMPETENCIES REQUIRED • Graduate • 4-6 yrs experience in collection and team handling. • Good communication and pleasing personality. • High level of Self Drive/Enthusiasm.