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QA Analyst - Quality Service

2 - 5 years

3 - 15 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities: Audit transactions, identify and rectify errors, provide feedback and ensure errors are within acceptable limits. Analyze, Create and reviewqualityreports with management team. Implement procedures and policies that ensure error free products Conduct regular audits on governance model. Audit process onqualitycompliance, identify non compliance and implement action plans to ensure all NCs are closed on time. Create/update process documentation that identifies hand off points, changes to procedures as per agreement with on shore teams. Assist in hiring new resources. Train new resources as per standard training process and documents Evaluate suitability of resources for go live Monitor progress of new resources and recommend for confirmation. Required Candidate profile Should have min 1 yr of exp in Quality should be flexible working for 6 days

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Bill Gosling
Bill Gosling

Customer Service Outsourcing

Winnipeg

500+ Employees

97 Jobs

    Key People

  • Bill Gosling

    Founder & CEO
  • James Young

    President

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