Public Relation Officer

You are a skilled and confident Public Relations Officer (PRO) who will play a key role in strengthening both external and internal communication at THIS Hospital. Your primary responsibility will be to uphold the hospital's image and ensure quality patient care with compassion and professionalism. To excel in this role, you must hold a Graduate or Postgraduate degree in Public Relations, Mass Communication, or Hospital Administration. While prior experience in the hospital or healthcare sector is preferred, strong communication, interpersonal, and crisis management skills are essential qualifications for this position. As a Public Relations Officer at THIS Hospital, you will be tasked with various key responsibilities including regular monitoring of ongoing activities across departments such as OPD, IPD, reception, diagnostics, among others. Your role will also involve ensuring smooth coordination between different departments to enhance patient care and services. Identifying and addressing any issues that may affect patient satisfaction or hospital workflow will be crucial. You will be expected to monitor staff behavior, professionalism, and discipline during duty hours, taking immediate action or escalating issues related to delays, miscommunication, or complaints. Furthermore, your responsibilities will include coordinating with nursing staff and doctors to ensure that patients are attended to promptly and without delay. It will be important for you to maintain a visible presence within the hospital, particularly during peak hours and emergencies, and provide timely reports to the management regarding the hospital's functioning and public feedback. This is a full-time position that requires you to work in person at THIS Hospital. If you are a proactive and detail-oriented individual with a passion for effective communication and patient care, we encourage you to apply for this role and be a part of our dedicated team.,