67 Provision Jobs - Page 3

Thomson Reuters is the leading source of intelligent information for the world’s businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.Our Tax & Accounting division is seeking to appoint Support Analyst , based in Hyderabad office working primarily on our corporate suite of products. This role will suit a person who is interested in pursuing a career as a Tax & Accounting Product Specialist.The ideal person we are looking for will be someone who has an Accounting Degree and significant technical expertise, providing support for complex software, Tax & Accounting products, to end users in a commercial environment.This opportunity will see you liaising with our customers and internal stakeholders to assist with inquiries relating to our desktop and cloud solutions. You will also provide 1st level support to clients on all functional aspects of the application and understand issues that are affecting their use of the application and platform. About the Role: Answering, resolving, and updating all TAX related incidents and service requests from users and logging them in the service management system The individual would document and track customer information using our CRM system in accordance with our best practice standards and management instructions Answering phone calls in a timely manner, responding to all calls within the Service Level Agreements (SLA) and resolving as many incidents and service requests as possible on the first call / contact Stakeholder management - providing timely and relevant updates to internal and external stakeholders Follow appropriate departmental and company procedures and policies and maintain good working relationships with internal departments and customers Experience in a client-facing Service Desk or Support Analyst role, troubleshooting and desire to learn Ability to multi-task, work under pressure and to tight deadlines, Adaptable and flexible to business demands Ability to learn and understand new software products with ease along with Excellent organization, planning and implementation skills Contributing to a positive business relationship with our customers About You: Proficient with Microsoft Word, Excel, Outlook, Salesforce High standard of professionalism along with excellent written and verbal communication skills Good numerical and problem-solving skills Experience in a client-facing Service Desk or Support Analyst role Ability to learn and understand new software products with ease Excellent organization, planning and implementation skills Experience identifying and implementing support team processes improvements Adept at navigating within a complex matrixed organization Ability to prepare and deliver presentations for various audiences. Ability to understand and interpret financial statements and to train others on process and system applications. Ability to create and maintain spreadsheets and databases. Requires 3+ years of Tax relevant work-related experience ( Experience in Corporate Tax and Tax Provision/Software preferred ). Bachelors degree required. Flexible to work rotating shifts between 6AM to 3PM and 11AM to 8PM. #LI-SS3 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Role & responsibilities Manages and supervises the accounts payable department and staff in the organisation. Manages functions like maintaining the general ledger, accounts payable, accounts. Ensures that systems, policies, and procedures adhere to company policies while functioning with accuracy and timeliness. Ensures that the accounts payable and the companys financial obligations are met efficiently. Keep track of the companys financial expenditures, maintain a database and provide reports as and when requested by supervisors. Will oversee data entry, validation, and processing of various types of invoices like general overhead, subcontractor, and employee travel reimbursements. Keeps track of the status of all transactions taking place within the company and external vendors and contractors. Standardise procedures to generate efficiency in-house and create internal templates to be used by the company. Be active on the customer service front and be quick and accurate with communication. Job location:-Govandi. 5 days working Contact Details tanyapoasis@gmail.com

Industry - Pharmaceuticals Role Site Finance Lead Qualification CA/CMA Location Ahmedabad, Plant Based role (6 DaysWorking) Must be - well verse d with The Material Ledger and Actual Costing withSAP S/4HANA in Manufacturing setup. Controlling & Period Closure Collection of inputs for Opex provisions from various departments Analyse relevance and completeness of provisions, ensuring parking of entries if any. Review with TS Finance Head & COE for Posting & Reversal of entries. Ensuring accounting accuracy of transactions. Preparation and sign off of monthly check list. Review and report exceptions in Plant Opex GLs Tracking and closure of overdue RGPs, GRNs, STOs in order to ensure compliance with Accounting policies & Guidelines. Costing Activities Input material consumption monitoring against output process orders Operation machine hours monitoring (cycle time) against process orders Review and parking of input material GRN Assessment Cycle Runs Tracking and closure of open process orders Coordinate for sharing COGI and TECO confirmation Partnering with OE Team on OE Saving idea potential validation, idea implementation and accrual validation Standard cost release for Raw material, Packing material, Semi Finished Goods and Finished Goods Inventory ageing analysis Computation of Overhead rate and upload into SAP Ensure Physical Inventory Verification Support for material code creation, extension and Std. Cost release. Operating Exp review, MIS , Control. Preparation and circulation of Plant & Utilities MIS. Financial data updation for fortnight and monthly reviews with Site Heads, HTS and CTO. Opex Next - Metrics data preparation & Validation SLIM (OE) Savings Tracking and MIS Special projects like yield, overages savings Tracking and reporting Lab Expenses Tracking & Review and reporting Non-Core Inventory Stores & Spares review and reporting Audits & Compliance Stock Audit : Assisting for / providing information as required by auditors. Statutory Audit : To ensure smooth closure of Statutory Audit requirements if any. Cost Audit: Inputs required for Cost Audits by the Central Team.

Role & responsibilities Vendor Invoice Posting & Documentation Posting JV Open GR/IR closing Assistance in month closing working Month closing Provisions Monitoring vendor / Customer Aging & payment status Tracking Advance Payment & knocking off Working knowledge for Resolving TDS , GST issue Monitoring Cash flow Audit related working Asset verification & Capex form filling GL Scrutiny Vendor Ledger Scrutiny & Recon. Preferred candidate profile Commerce Background with min 3+ yrs all above experience from manufacturing company SAP experience is added advantage

SUMMARY Job Title: PPF (Paint Protection Film) and Window Film Installer Job Duties: Responsible for the installation of PPF (Paint Protection Film) and window film, with a focus on handling and installing car door films. Experience Required: At least 3 years of relevant experience in the field. Requirements Requirements: Proven experience in handling and installing car door films Minimum of 3 years of experience in PPF and window film installation Benefits Salary: Between 140 to 160 (based on online interview performance). Accommodation: Fully equipped and provided. Working Hours: Morning shift: 8:00 AM to 2:00 PM Evening shift: 5:00 PM to 10:00 PM Day Off: Friday Languages Required: English Note: In the work permit, the profession is restaurant specialization, but the work is as stated in the application and will be modified in Oman.

We are looking for a highly skilled and experienced Senior Associate to join our Corporate Private Equity Portfolio Company team in Bengaluru. The ideal candidate will have 2-7 years of experience in corporate federal tax compliance and tax consulting, with expertise in planning, research, and general mergers and acquisitions activities. Roles and Responsibility Prepare high-quality federal, state, and partnership income tax returns and workpapers. Detail review simple, moderate, and complex tax returns and workpapers. Advise clients on a full spectrum of corporate and partnership tax services, including planning, research, compliance, and general mergers and acquisitions activities. Develop, motivate, and train staff-level team members. Build and maintain strong client relationships. Review and research tax questions related to income tax compliance for federal and state purposes. Stay updated on current tax practices and changes in tax law. Provide industry knowledge and expertise. Job Requirements Bachelor's degree in Commerce, Business Administration (Finance), or Business Management (Finance). At least 2+ years of corporate federal tax compliance and tax consulting experience in planning, research, and general mergers and acquisitions activities. Experience in preparing and detailing reviewing tax returns and workpapers. Excellent verbal and written communication skills. Experience working in a public accounting firm. Strong Microsoft Excel and Word skills. Outstanding organizational and time management skills, with the ability to prioritize tasks effectively. Highly developed problem-solving and analytical skills. Project management and critical thinking skills. Familiarity with tax research tools such as Bloomberg BNA, RIA/Thompson Checkpoint, and CCH Answer Connect is preferred. Experience with OneSource Tax Provision Software, OneSource Income Tax tax return preparation, and CCH Access tax return preparation is desirable. Knowledge of ASC 740 Purchase Accounting, M&A Purchase Price Allocations, and Gain Calculations is beneficial. Experience with large multi-state consolidated C corporations is advantageous.

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context The Accounts Assistant in the Debt Management Team is required to take responsibility in chasing the debt of the Nextgen Customers manually. The role reports directly to the Team Coordinator and assists the Payable Management Team on all administration matters. Responsibilities Responsible for sending mails to Roaming partners for manual debt chase, RUSBD debt chase and HKT debt chase. Responsible for replying to mails received through Auto Debt chase. Responsible for answering mail on time with right action point. Responsible for Updating promise date as per the update provided from FCH/R.P. Responsible for keeping track of reply received from roaming partners and also avoid duplicate chase. Responsable to provide fees calculations for agreed debt model Requirements Bachelor's degree in business, Accounts, or related field preferred. Strong communication and relationship-building skills. Experience in invoice reconciliation Ability to work in a fast-paced, dynamic environment with a focus on results. Excellent analytical skills and attention to detail. Proficient in Microsoft Office and CRM software. Strong organizational skills Proficiency in Microsoft Office Ability to harness financial data to inform decisions. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter

Role & responsibilities Manage day-to-day accounting and financial operations Ensure timely and accurate compliance with all statutory requirements Maintain and monitor books of accounts using Tally ERP Prepare financial statements, MIS reports, and support budgeting processes Coordinate with internal teams, auditors, and tax consultants Liaise with the companys CA, banks, and financial institutions to secure funding for future expansion and growth plans Handle income tax matters and facilitate audits and assessments Lead and supervise the accounts team Preferred candidate profile - Strong knowledge of Tally ERP & Tally Prime - Sound understanding of Income Tax, GST, TDS, PF, ESI, and other statutory compliances - Experience in financial reporting, budgeting, MIS preparation, and handling audits - Proficiency in MS Excel and accounting software - Excellent analytical, communication, and leadership abilities

Responsible to achieve required performance levels in terms of quality, efficiency, and timely manner. Identify the scope of process improvement and work towards implementing the improvement ideas in Global Shared Service (Finance Shared Service Centre of V. Group). Key Responsibilities and Tasks Perform general accounting and reporting Perform general accounting Process journal entries Prepare Accrual, Prepayment & Provisions Process allocations Process period end adjustments Post and reconcile intercompany transactions Reconcile general ledger accounts Perform consolidations and process eliminations Prepare trial balance Prepare and post management adjustments Perform fixed-asset accounting Maintain fixed-asset master data files Process and record fixed-asset additions and retires Process and record fixed-asset adjustments, enhancements, revaluations, and transfers Calculate and record depreciation expense Reconcile fixed-asset ledger Adherence to Accounting procedures and guidelines Perform financial reporting Prepare business unit financial statements Prepare cash flows, IC reports Assisting with preparing and monitoring budgets. Preparing revenue projections and forecasting expenditure Maintaining and reconciling balance sheet and general ledger accounts Assisting with annual audit preparations Investigating and resolving audit findings, account discrepancies, and issues of non-compliance Contributing to the development of new or amended accounting systems, programs, and procedures Perform business unit reporting/review management reports HFM Reporting and Clearing Validation Preparation and filing of all internal revenue taxes (income tax, VAT, withholding taxes, etc.) as per applicable entities Preparation and filing of VAT refund claims. (as per applicable entities) Preparation and uploading of staff payroll as per applicable entities What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Full Time Graduation in Commerce or any other related field Minimum 2 years of experience in GL Accounting Good Knowledge of MS office specially Excel Skills Excellent accounting knowledge Experience of having worked on an ERP will be an added advantage Good written & verbal communication skills Good interpersonal /business skills both oral and written with good telephone skills Ability to work on own initiative in a team environment Good organizational & time management skills Analytical approach / good problem-solving skills Competent in Microsoft Office, MS PowerPoint advanced Excel skills (VLOOKUP, pivot table, understanding on usage of keyboard Shortcuts etc.) Excellent stakeholder management Desirable Fluency in English and any other foreign language will be an added advantage

Technically sound and well versed with provisions of Income-tax Act, 1961 Responsible for monthly computation and payment of TDS Preparing and timely filing of quarterly TDS returns Support on drafting of response to notices / queries from tax authorities Process designing, standardisation and improvement initiatives Proficient in MS-Excel Roles and Responsibilities 2

Company Secretary Roles and Responsibilities- A qualified company secretary with 15 years of experience in listed companies is required. Expert knowledge of SEBI regulations and Companies Act provisions is a must. Hands on experience of Structured Digital Database, Related Party Transactions, Corporate Social Responsibility. Handled Stock Exchange filings, MCA filings, RBI/FEMA compliances. Knowledge of Cross border subsidiaries compliances Experience of handling Board and shareholders meetings. Excellent communication skills and collaborative working style is highly desired. Experience of handling corporate actions like buyback, bonus issue, IPO, Dividend etc is a must. Experience of handling stock option plans. RBI/FEMA compliances is desired. ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position supports Optum Technology Accounting team and would require the candidate to consolidate, analyze and ensure key finance and non finance data originating from multiple source platforms/teams is captured accurately and consistently and thereby ensuring data integrity. Works closely with the business to develop, recommend and establish strategies, plans, and processes to improve profitability and cost efficiencies. This role also requires the candidate to support efforts towards streamlining the input data and thereby contribute in improving accuracy. Primary Responsibilities: Own primary responsibility for the accuracy and completeness of deliverables assigned 'The prime focus of this role is to collaborate with our internal business partners on Infrastruture Chargebacks and perform general accounting on timely manner 'Perform ad hoc reporting and analysis and investigate issues along with well documented commentary and action plan Prepare and analyze general ledger account reconciliations. Resolve reconciling items in a timely manner Maintain general ledger accounts and related activities for the production of financial statements and reports Reconcile, analyze and review general ledger accounts in preparation for month end close cycles Prepare journal entries and review accounting classifications, in accordance with generally-accepted accounting principles Assist with or lead the month-end and quarter-end close process Prepares monthly balance sheet reconciliations (Blackline) and identifies and researches reconciling items Own primary responsibility for the fulfillment of audit (internal and external) requests, as needed Support the organization's sound internal control structure around U.S. GAAP, Sarbanes-Oxley and Model Audit Rule compliance (as applicable) Liaise with core business partners within the organization, including but not limited to Regulatory Reporting, FP&A, Legal, Compliance Collaborate with management with the identification and documentation of financial risks and opportunities impacting assigned accounting responsibilities Work toward being subject matter experts on various Optum Technology contract provisions Collaborate with management to adapt to and manage through contract amendments / renewals and the resulting accounting impacts Perform work in a both team-oriented and self-directed work environments and demonstrate ability to work with less structured, more complex issues Collaborate with team members on special projects, as needed Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: B.Com/M.Com, MBA Finance, CA Inter, equivalent experience (5+years) - CA's (4+ Years Post Qualification) 5+ years of professional accounting experience Experience working with general ledger / sub-ledger accounting applications Experience working with reporting tools like Hyperion and PeopleSoft General ledger Good understanding of U.S. GAAP Advance proficiency utilizing Microsoft Office Suite applications (Advanced Excel, Word, Powerpoint) Proven analytical skills and an eye for detail, Hands on exposure to varience analysis & Commentary Writing Proven excellent Written and verbal communication skills Proven ability to handle multiple tasks Preferred Qualification: Advanced/Intermediate level of proficiency in MS Office tools, DB Tools (MS Access etc.) Power BI, SQL At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #NJP

Looking for a challenging role? If you want to make a difference - make it with us As Siemens Energy, "We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. We do this by Expanding renewables Transforming conventional power Strengthening electrical grids Driving industrial decarbonization Securing the supply chain and necessary minerals We offer products, solutions, and services across the entire energy value chain. Your new role - exciting and future-oriented Assisting in preparation of various MIS & presentations as per business requirements. It includes overall factory performance in terms of recovery, cost increase/decrease. Assisting in controlling and monitoring of factory overheads and other performance parameters. Posting of various accrual entries, provision entries and GIT on timely basis. Capitalization of CWIP item by evaluating nature and useful life of asset. Fixed Asset related controls - Disposal & retirement of asset from books, periodic PV of assets as per company policy. Perform perpetual inventory counting to ensure proper internal control on inventory and highlight gaps, if any. Prepare various data for reporting purpose like RBI, NSSO, DIPP. Continuous monitoring and reporting on ICFR control applicable to factory. Qualifications and Requirements CA/ CA inter Experience- 2-4 years Experience of SAP, FICO Module, FP&A and accounting What do we offer Rewarding career International opportunities Diverse inclusive culture Make your mark in our exciting world of Siemens We have multiple openings across different locations. We celebrate the fact that our employees are individuals and have different wants and needs. If we all thought the same, we would never think of anything new. That"™s why we recruit phenomenal minds from all walks of life. We recognize that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. We"™ve got quite a lot to offer. How about you?

Urgent Requirement for Accounts Payable (Bangalore) Salary: Upto 6 LPA Experience: 3 to 6 Yrs (immediate Joiners) Role & responsibilities • AP Invoice Booking • Payment processing for Vendors and Employee Reimbursements • Good knowledge of TDS payments and TDS return filings • Good knowledge of GST payments and GST return filings • Monthly book closure activities- Accruals, Prepaid • Handling Auditors • Coordination with stakeholders • Good Knowledge in excel Preferred candidate profile B com, BBA, MBA, CA Discontinued

The Accounts Executive is responsible for managing day-to-day financial transactions, supporting statutory filings, assisting in monthly closures, and maintaining accurate documentation. The role requires strong attention to detail, familiarity with accounting software, and close coordination with internal departments for smooth financial operations. Key Responsibilities 1. Daily Accounting Operations • Record and maintain financial transactions including bills, invoices, vouchers, and journals. • Ensure proper documentation and filing of all accounting records. • Generate and share Proforma Invoices for sales coordination. 2. Tax & Statutory Compliance • Assist in the preparation and filing of GST, TDS, and other statutory returns. • Maintain records in compliance with audit and taxation requirements. • Liaise with external auditors and consultants for timely filings. 3. Banking & Reconciliation • Perform daily bank statement reconciliations. • Monitor payment cycles and assist in vendor and customer payment processing. • Maintain petty cash records and reconcile periodically. 4. Accounts Receivable & Payable • Support follow-ups with sales team for collections and maintain AR records. • Assist in processing vendor payments and maintaining AP reports. • Prepare and share payment and collection status reports with the team. Professional Requirements: The ideal candidate will possess the following professional assets: • Education o Degree Level: Bachelors o Field of Study: Accounting • Previous Experience: Minimum 4 years of experience as an accountant. • Technical Skills: Analytic skills, Tax compliance, ERP. We are willing to train people in these areas if the candidate is otherwise qualified: • Financial risk assessment and ratio analysis. • Payroll and PF. Soumya soumya.hr@artoprecast.in 6364918207

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted 30+ Days Ago time left to applyEnd DateMay 13, 2025 (3 days left to apply) job requisition idR25009278 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities ? Identifies and resolves basic and routine issues impacting payment ? Overcomes customer objections concerning payments and assists them in understanding their account terms ? Utilizes payment options and negotiates payment arrangements ? Follows prescribed escalation procedures ? Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs ? Submits recommendations to write-off account balances ? Monitors and maintains assigned queue of customer accounts ? Keeping and improving customer relations ? Prepare & publish reports to senior management as required ? Carry out exceptional coordination with various departments to ensure great customer experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

About The Role Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. ? Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA’s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QA’s on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis ? Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLA’s defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases ? Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLA’s and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLA’s and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case ? Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks The Solutions Delivery Analyst is responsible for execution of ongoing operations tasks, identifying operational efficiencies, and identifying continuous improvement opportunities. The Solutions Delivery Analyst is often called upon to execute manual processes (requiring plan knowledge and analysis) but always with a focus to streamline, automate, and/or standardize the process. The Solutions Delivery Manager works with the Benefits Operations Manager (BOM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The Solutions Delivery Analyst is responsible for resolution of participant and plan administration issues, workflow management, increased ownership of complex ongoing tasks, identifying operational efficiencies and continuous improvement opportunities. This role may be leveraged across multiple clients. Roles & Responsibilities Strong understanding of client plan provisions/product & processing guidelines and SLA metrics Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation Research complex Benefits issues and formulates resolutions/ recommendations by analysing fact patterns and applying plan provisions and best practices Resolve tasks in accordance with due dates and ensure process is well documented. Create adhoc reports as required to support client service delivery functions. Provide day-to-day client and third-party administrator contact for participant processing inquiries. Participate & contribute in daily huddles and status meetings. Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant Develop and deliver client-specific operational training; monitor ongoing adherence to SOPs to ensure high quality. Work with the client team across shores to deliver against client requirements. Proactively identify training needs and provide necessary coaching as required to BOA’s. Proactively seek performance feedback to build & enhance knowledge. Build and leverage partnerships across shores to deliver against client requirements. Create robust documentation & SOPs for transition of activities between Ops and Shared Services, combined with ongoing coaching. Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by the broader team Actively listens to all stakeholder/ team members to understand their perspective and ensure continuous understanding regardless of communication channel Ensures processing documentation is accurate and complete; receives/verifies updates resulting from change orders. Qualifications Bachelor’s degree or equivalent work experience required. Good MS Office skills Good Communication Skill