Project Manager Customer Interaction & SAP/Non-SAP Projects

Job Title:

Location:

Job Summary:

Project Manager

Key Responsibilities:

• Customer Engagement:

• Act as the primary point of contact for customers throughout the project lifecycle.
• Conduct requirement-gathering sessions and ensure clear understanding of client expectations.
• Communicate project status, risks, and milestones to stakeholders on a regular basis.

• Project Management:

• Define project scope, goals, deliverables, and timelines in alignment with customer requirements and business goals.
• Monitor project progress and ensure timely delivery of milestones.
• Identify potential risks and implement mitigation strategies.

• Team Leadership:

• Manage cross-functional teams, including developers, consultants, and analysts.
• Allocate resources effectively and ensure team adherence to best practices and quality standards.
• Conduct regular team meetings and provide guidance to resolve any blockers or issues.

• SAP Understanding:

• Participate in client discussions related to SAP systems (SAP S/4HANA, NetWeaver etc.).
• Understand basic SAP processes to facilitate effective communication between technical teams and business stakeholders.
• Support consultants in aligning SAP configurations and functionalities with business needs.

Qualifications:

• Bachelors degree in Computer Science, Information Systems, Business Administration, or related field.
• 5–8 years of experience in IT project management, with at least some exposure to SAP environments.
• Proven experience in managing projects and leading diverse teams.
• Strong understanding of project management methodologies (Agile, Waterfall, or hybrid).
• Excellent interpersonal and communication skills.
• Ability to translate technical concepts into business language.

Preferred Skills:

• Basic knowledge of SAP Functional modules or SAP Processes for customer / internal team interactions.
• Experience with project tracking tools.
• Client-facing experience in a consulting or managed services environment.