Project Coordinator - Network Protocols

About The Job

Join our team as a Network Project Coordinator, where you will play a pivotal role in overseeing network infrastructure projects, coordinating with ISPs, managing vendors, and ensuring seamless delivery and billing of network links for new and existing offices.

Key Responsibilities

Network Link Feasibility :

• Assess the feasibility of network links for new office locations.
• Collaborate with multiple Internet Service Providers (ISPs) to conduct feasibility checks.

Coordination And Follow-up

• Work closely with onsite engineers to onboard new network links.
• Ensure timely follow-up with ISPs for link delivery and issue resolution.
• Monitor billing processes and ensure accuracy and timeliness in invoice management.

Vendor Management

• Act as the single point of contact (SPOC) for all project-related activities concerning network link delivery and billing.
• Maintain strong relationships with vendors and ensure adherence to agreed Service Level Agreements (SLAs).

Project Delivery

• Track and report on the progress of link deliveries for multiple projects.
• Identify risks and resolve roadblocks to ensure timely project completion.

Technical Oversight

• Possess a strong understanding of network and operating system basics.
• Provide technical guidance and troubleshooting support when required.

Key Result Areas (KRAs)

• Completion of link feasibility studies within agreed timelines.
• Successful onboarding of network links with zero escalations.
• Timely resolution of billing and invoice discrepancies.
• Vendor compliance with SLAs.
• Delivery of network projects within deadlines.

Required Skills And Qualifications

Educational Background :

• Bachelor's degree in Computer Science, Information Technology, or related fields

Experience

• 3-6 years of relevant experience in network coordination, ISP management, or similar roles.

Technical Skills

• Strong understanding of network basics (TCP/IP, routing, and switching).
• Familiarity with operating system fundamentals (Windows, Linux).
• Knowledge of network engineering and infrastructure concepts.

Soft Skills

• Excellent communication and coordination abilities.
• Strong problem-solving and analytical skills.
• Ability to multitask and manage competing priorities effectively