Program Manager

Job Summary

The Program Manager in the Buying Department will lead cross-functional initiatives to streamline procurement operations, enhance vendor performance, and drive strategic sourcing. This role requires a blend of project management, data analysis, and stakeholder engagement to ensure the buying function aligns with business goals.

Roles & Responsibilities:

Program & Project Management

• Lead strategic programs across multiple product categories to improve buying efficiency.
• Develop and manage project timelines, budgets, and deliverables.
• Track program KPIs and ensure alignment with organizational objectives.

Process Optimization

• Identify and implement improvements in procurement and inventory workflows.
• Drive automation and digital transformation initiatives within the buying function.
• Standardize processes across categories to ensure consistency and scalability.

Stakeholder Engagement

• Act as a liaison between category managers, suppliers, logistics, finance, and IT teams.
• Facilitate cross-functional meetings to align on goals, timelines, and deliverables.
• Manage communication and reporting for senior leadership and external partners.

Data Analysis & Reporting

• Analyze sales, inventory, and supplier data to identify trends and opportunities.
• Develop dashboards and reports to support decision-making and performance tracking.
• Monitor vendor SLAs and ensure compliance with procurement policies.

Strategic Planning

• Support annual and quarterly planning cycles for buying and merchandising.
• Assist in category strategy development, including product lifecycle planning.
• Contribute to budgeting, forecasting, and margin improvement initiatives.

Vendor & Contract Management

• Oversee vendor onboarding, evaluation, and performance reviews.
• Support contract negotiations and ensure adherence to terms and conditions.
• Collaborate with legal and compliance teams to manage procurement risks.

Change Management

• Lead change initiatives related to new systems, tools, or processes.
• Train and support teams during transitions to new procurement platforms or models.
• Champion a culture of continuous improvement and innovation.

Market Intelligence

• Monitor industry trends, competitor strategies, and emerging technologies.
• Provide insights to inform sourcing strategies and product selection.
• Benchmark best practices and apply them to internal processes.

Skills & Competencies

• Experience in CDIT (Consumer Durables and IT) retail.
• Ability to manage multiple projects simultaneously.
• Strong stakeholder management and negotiation capabilities.
• Familiarity with agile methodologies and digital procurement tools.

Qualification/Experience

• MBA/PGDM in Supply Chain, Operations, or Retail Management.
• 5 to 6 years of experience in program/project management, preferably in retail or consumer electronics.
• Proficiency in MS Office, SAP, and project management tools.
• Strong analytical, communication, and leadership skills.