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1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The role of Customer Service in the Financial Services industry involves providing exceptional customer service through various channels like phone calls, emails, or chats to address client queries and concerns regarding mutual funds. You will be responsible for processing transactions such as account opening, funding, redemption, and switches promptly. Collaboration with internal teams, especially the sales team, is essential to achieve sales targets and offer product recommendations aligned with clients" risk profiles. It is crucial to stay informed about market trends and regulatory changes to provide well-informed advice to clients. This is a Day Shift Job with 5 working days a week and fixed Saturdays and Sundays off. The role falls under the Customer Success, Service & Operations department in the Financial Services industry. The position is Full Time and Permanent, and the Role Category is Customer Success, Service & Operations - Other. The educational requirement for this role is Any Graduate.,

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

Key Responsibilities Assess and analyze pets" dietary needs based on age, breed, health conditions, and lifestyle Develop customized diet plans and nutrition programs for dogs, cats, and other pets Educate pet parents on proper feeding habits, food selection, and portion control Research and stay updated on the latest pet nutrition trends, supplements, and feeding techniques Collaborate with veterinarians and pet care experts to ensure holistic pet well-being Assist in developing pet food product recommendations for customers Conduct training sessions for internal teams to enhance their knowledge of pet nutrition Address pet parents" queries regarding food allergies, weight management, and overall diet-related concerns ,

Posted 2 weeks ago

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5 - 8 years

4 - 6 Lacs

Pune, Delhi / NCR, Vadodara

Work from Office

1) Execution of client trades with negligible errors and provide trade confirmations while ensuring complete compliance with regulatory and organisations compliance norms. 2) Achievement of assigned Clusters Revenue Targets , Managed Brokerage and Cross Selling Targets. 3) Disemination of product recommendations messages to allocated client using compliant messaging systems. 4) Effective handling of client queries thus ensuring efficient client enagagement. 5) Application of technicals analysis to queries relating to the market and stock movements thus enabling conversion of opportunities into Trades. 6) Dissemminating Fundamental research recommendations to meet investing requirements of allocated clients. 7) Efficient management of allocated book and achievement of the targetted revenues from this allocated book with a constant endeavour to grow the book over the time. 8) Constant efforts on direct databases for activation / reactivation / retention of clients. 9) To ensure the desired NPS score is achieved. Location: Trivendrum, Delhi, Vadodra, Pune,Shimoga,Bengaluru,Surat,Chennai,Mumbai,Hyderabad,Ahmedabad,Kolkata

Posted 2 months ago

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