2.0 - 6.0 years

5 - 9 Lacs

Hyderabad

Hybrid

Job Title: Purchasing Associate. Procurement Shared Services Primary Duties and Responsibilities include, but are not limited to: Review and process special PO requests per defined guidelines. This includes description-only, special handling, non-Corporate service orders, and Capex orders. Process emergency order requests, where supplier email is on file. Prepare and issue Daily reporting including POs on Hold, new match exceptions, new item requests, and EDI exception reports. Work HP Service Portal tickets for PO Changes, Cancels, Status, and any other basic PO issues. Resolve issues and concerns as presented in procurement transaction mailboxes and communicate resolutions in a professional and timely manner to Business Units/Clients and Suppliers. Update basic Vendor data information and communicate with Accounts Payable regarding changes. Resolve Match (Invoice) Exception issues. Resolution includes PO updates and email communications with suppliers, Category Managers, and Accounts Payable. Resolve PeopleSoft Sourcing Errors (approved requisitions failing to create a PO). Update and maintain End-user profiles in designated third-party Supplier Portals (Staples & Tech Optics). Troubleshoot GXS (Active order PO dispatch) issues from Daily reporting (work with suppliers on PO issues). Perform EDI (Electronic Dispatch Interface) testing of New PO Suppliers. Work on special and ad hoc projects to support Team Leads and the Senior Shared Services Manager, as needed. Meet defined SLAs for all tasks and responsibilities. Any other duties to support the Procurement Shared Services group, as assigned. Skills and Capabilities Ability to work required hours and within SLA requirements. Customer service focus & strong English written and verbal language skills, including skill with Outlook email communication and Inbox management Basic Purchasing or Procurement Systems knowledge Intermediate Level of Microsoft Office, including Excel, Word & PowerPoint Experience with PeopleSoft (preferred), SAP or similar system Team oriented, has a Collaborative Style Must be well organized and be able to demonstrate problem solving ability Proven issue-resolution experience Job Requisition Request Education and Experience Bachelors degree required. 2 years+ experience in call center, retail, purchasing or logistics, with proven systems, customer-facing and problem-solving skills

Posted 4 days ago

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Lead - Asset Management Microland

4.0 - 7.0 years

3 - 11 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Required Skills Technology | Tools and Technology | Usage of ITAM tools Behavioral | Aptitude | People skills Functional | Training and Development Activities | Identifying Training Needs Behavioral | Aptitude | People skills Behavioral | Microland Skills | Execution Excellence Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will cover areas including, but not restricted to, the following. - Aiding Asset Management team on major issues - Driving the efficiency and effectiveness of the Asset management process. - Monitoring the effectiveness of asset management and making recommendations for improvement. - Ensure timely submission of weekly/monthly asset reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Delivery Manager - Client communications - Providing a point of escalation for IT managers - Demonstrating and increasing the value proposition of the asset management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Primary Skills 1. Experience in Hardware and Software Asset Life Cycle Management 2. User asset On Boarding and Off Boarding 3. New User Asset On Boarding and Off Boarding 4. Knowledge of Contract Management 5. Knowledge of Procurement Life Cycle 6. Knowledge of Project Management too usage 7. Knowledge of using ITSM tools, namely ServiceNow and Remedy Functional Primary Skills Asset Management Tagging and De-tagging of asset in Hardware Asset Management Entitlement Vs Usage of licenses User On Boarding and Off Boarding Contract renewal and negotiations Procurement Life Cycle Create a plan in MS Project

Posted 1 month ago

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