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6 - 9 years
7 - 12 Lacs
Bengaluru
Work from Office
Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication
Posted 1 month ago
2 - 7 years
2 - 6 Lacs
Bhavnagar, Mahesana, Nadiad
Work from Office
Manufacture the product as per the production guidelines And SOPs Monitor the manufacturing activity such as calibration /production of finished goods labelling / Packing / cleaning / shop floor activities Responsible Safety And Environment policies Required Candidate profile Candidate must have experience in Intermediate - Pharma API And Agro Technical - As well As Agro And Pharma Formulation.. Must aware with production report preparation Ready to work in All Shift
Posted 1 month ago
2 - 7 years
2 - 6 Lacs
Nagpur, Thane, Nashik
Work from Office
Manufacture the product as per the production guidelines And SOPs Monitor the manufacturing activity such as calibration /production of finished goods labelling / Packing / cleaning / shop floor activities Responsible Safety And Environment policies Required Candidate profile Candidate must have experience in Intermediate - Pharma API And Agro Technical - As well As Agro And Pharma Formulation.. Must aware with production report preparation Ready to work in All Shift
Posted 1 month ago
2 - 7 years
2 - 5 Lacs
Bhuj, Anjar, Rajkot
Work from Office
Wash And Rinse Reactors Supervise Chemical Reactions And Plant Systems Operate equipment to adjust speed of chemical reactions or yields Operate panel boards, control boards, and semi-automatic equipment Interpret chemical reactions on monitors Required Candidate profile AOCP Take product samples and record the data for quality check Report spills or dangerous conditions immediately Review laboratory tests for process adjustments Keep track of instrument readings
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Process Coordinator We do it right, we do it here. Come join us! Location Andheri Gender Female Key Responsibilities: Monitor and coordinate system activities for efficiency. Collaborate with teams to improve workflow and system performance. Understand system processes thoroughly. Identify and resolve issues and improve processes. Skill Requirement: Analyzing processes and suggesting improvements is essential. Attention to detail for accurate data entry and process monitoring. Familiarity with system and process management tools. Creating and sharing system performance reports. Qualification: Any Graduate Experience 1-3 years experience Company culture We treat our employees as partners in growth. This is a company where talent will be respected, merit and abilities will trump over a number of years of inexperience. Apply Now Contact us Fill the form below and send us your resume and we will review it with our team ASAP.
Posted 1 month ago
- 1 years
1 - 2 Lacs
Jaipur
Work from Office
Understanding Processes: Learn about the production processes, machinery, and equipment used in manufacturing. Safety Protocols: Get acquainted with safety standards and procedures Required Candidate profile Technical Training: Receive training on technical aspects such as machine operations, process optimization, and quality control. Assisting Senior Engineers: Work under the supervision
Posted 1 month ago
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