2 Process Frameworks Jobs

We are a technology-led healthcare solutions provider driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. Looking to jump-start your career We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene's high-speed growth. We are purpose-driven, enabling healthcare organizations to be future-ready, with customer obsession as our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. **Must Have:** **Job Title:** Process Analyst **Job Summary:** We are looking for a results-oriented and detail-driven Process Analyst to join our Business Process Excellence team. The ideal candidate will be responsible for establishing standardized processes, driving operational efficiencies, managing transitions, and ensuring compliance across accounts. This role is pivotal in shaping scalable, sustainable process improvements that align with organizational strategy and client needs. **Key Responsibilities:** 1. **Process Establishment and Continuous Improvement:** - Define, document, and enforce standardized process workflows and checklists across service lines for consistent client onboarding, delivery, and support. - Analyze current workflows to identify inefficiencies and propose enhancements to boost productivity and reduce bottlenecks. - Facilitate cross-functional collaboration with teams like Operations, IT, Quality, and BEx to align and implement process improvement initiatives. 2. **Transition Management and Tools Configuration:** - Lead and manage process and data tracking transitions across multiple accounts to ensure seamless integration with minimal disruption. - Coordinate with tool owners and IT to configure project management, CRM, and KPI tracking tools that reflect standardized workflows and account needs. 3. **Governance, Audit Readiness, and Reporting:** - Support operations teams in preparing for internal/external audits, including documentation, pre-audit assessments, and timely resolution of non-conformities. - Develop standardized, automated templates for governance calls and internal reporting across business units to improve consistency and accuracy. 4. **Best Practices & Knowledge Management:** - Build and maintain a centralized repository (e.g., SharePoint) for process documentation, metrics, audit records, and governance artifacts. - Capture and disseminate lessons learned and best practices through case studies, workshops, and internal knowledge-sharing forums. 5. **Compliance, Automation & Productivity Optimization:** - Track and ensure compliance with productivity targets (>85% utilization across accounts); monitor project completion rates, resource allocation, and billable hours. - Identify repetitive or low-value manual tasks and lead automation initiatives in collaboration with IT or automation specialists. 6. **Strategic Collaboration & Performance Management:** - Partner with leadership to align process initiatives with business objectives and support strategic planning. - Conduct regular performance evaluations, offer developmental feedback to team members, and guide them on defined growth paths. - Proactively manage team dynamics to maintain operational stability and ensure a zero-escalation environment. **Qualifications:** **Education:** Bachelor's degree in Business, Operations, Engineering, or related field. MBA or Lean Six Sigma Black Belt preferred. **Experience:** 5-8 years in process improvement, business analysis, operational excellence, or transition/change management. **Certifications:** Lean Six Sigma Green Belt (Black Belt preferred); experience with PMP or Agile methodologies is a plus. **Skills & Competencies:** - Deep knowledge of process frameworks (Lean, Six Sigma, Kaizen, BPMN). - Proficiency with tools such as Visio, SharePoint, Power BI, JIRA, Confluence, and CRM/ERP systems. - Excellent communication, stakeholder engagement, and facilitation skills. - Ability to work with data analysts, IT teams, and process owners to develop scalable, measurable solutions. - Strong analytical and problem-solving skills with a data-driven mindset. - Experience with audit compliance and knowledge management platforms.,

You will be joining Eaton Life Safety Division as a Senior Engineering Firmware where your primary responsibility will be software development for Life Safety products. In this role, you will contribute to the development of next-generation technology solutions for edge devices in Life safety systems. You will collaborate with a diverse team of talented individuals to drive complete product development, focusing on embedded firmware development. Working closely with the Product Owner, you will prioritize tasks to ensure timely deliverables and milestones are met. Your role will involve establishing a technical growth path, enhancing the value delivered to customers, and contributing to the global organization's commitment to providing cutting-edge Life Safety products in Emergency lighting. Strong communication skills, adaptability to changing priorities, and the ability to manage multiple projects simultaneously will be key to your success in this role. You must possess a Bachelor's Degree in Computer Science, Electrical, or Electronics Engineering from an accredited institution, along with a minimum of 3 years of hands-on experience in C, C++, and Linux-based firmware applications on microcontrollers. Your expertise should include the development of industrial fieldbus communication protocols, experience with RTOS platforms, addressing cyber-security requirements, and fixing issues reported by static code analysis tools. Additionally, hands-on experience in Agile methodologies, test automation, and familiarity with tools like JIRA, BitBucket, and JAMA will be advantageous. Your responsibilities will include translating business features into technical requirements, collaborating with stakeholders, developing high-quality unit-tested code, and ensuring software quality metrics are met. You will also be involved in creating structured software solutions, optimizing performance, security, and reusability, and executing plans for incremental project delivery. Your role will require you to work closely with engineering and test teams to deliver high-quality products that address customer needs. Overall, your contribution as a Senior Engineering Firmware at Eaton Life Safety Division will play a crucial role in driving innovation, growth, and capability development within the organization. Your technical expertise, collaborative approach, and commitment to excellence will be instrumental in delivering state-of-the-art solutions in the field of embedded software, connectivity, industrial networking, and Internet of Things (IoT) technologies.,