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5.0 - 9.0 years
0 Lacs
vadodara, gujarat
On-site
Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in AI and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. At Convoso, were constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. Thats where you come in. We're seeking a highly skilled and experienced Salesforce Solutions Architect to join our growing team. In this pivotal role, you will be responsible for the end-to-end management of our Salesforce platform, encompassing both administrative duties and strategic oversight. You will leverage your deep expertise to design and build advanced Flows, including complex automations and robust error handling, to optimize our business processes. You'll also play a critical role in collaborating cross-functionally with Sales, Marketing, RevOps, and IT teams, translating complex business requirements into scalable and maintainable Salesforce solutions. Stepping into this very challenging role will mean stepping into a dynamic environment. There'll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. **Location:** Vadodara, Gujarat, India **What You'll Be Doing:** **Salesforce End-to-End Management:** - Serve as the primary Salesforce administrator, handling day-to-day configuration, maintenance, and support. - Provide strategic oversight of the Salesforce platform, ensuring alignment with business objectives and best practices. - Manage user access, security, and data integrity. **Advanced Flow Development:** - Design, build, and deploy advanced Flows, including complex automations, process builders, and workflows. - Implement robust error handling mechanisms to ensure data accuracy and system stability. - Optimize existing Flows for performance and efficiency. **Cross-Functional Collaboration:** - Collaborate closely with Sales, Marketing, RevOps, and IT teams to understand their business requirements and translate them into effective Salesforce solutions. - Facilitate workshops and meetings to gather requirements and provide expert guidance. - Act as a liaison between business stakeholders and technical teams. **Solution Design and Architecture:** - Design scalable and maintainable Salesforce solutions that meet current and future business needs. - Develop technical documentation, including solution designs, data models, and process flows. - Evaluate and recommend Salesforce apps and integrations to enhance platform functionality. **Requirements Analysis:** - Gather and analyze business requirements, translating them into clear and concise user stories and technical specifications. - Conduct gap analysis to identify areas for improvement and recommend solutions. **Best Practices and Continuous Improvement:** - Stay up-to-date with the latest Salesforce releases and best practices. - Proactively identify and implement process improvements to enhance efficiency and productivity. - Perform data migration tasks as needed. **Who You Are:** - 5-8 years of experience as a Salesforce Architect. - Proven track record of managing Salesforce end-to-end, including administrative and strategic responsibilities. - Deep expertise in designing and building advanced Flows, including complex automations and error handling. - Strong understanding of Salesforce platform architecture and best practices. - Excellent communication, interpersonal, and collaboration skills. - Ability to translate complex business requirements into scalable and maintainable Salesforce solutions. - Experience working in a cross-functional environment. - Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform App Builder, etc.). - Excellent problem-solving skills. **Preferred Qualifications:** - Experience with [Specific Salesforce Clouds, e.g., Sales Cloud, Service Cloud, Marketing Cloud, etc.]. - Experience with Salesforce integrations (e.g., API, middleware). - Experience with RevOps processes. - Experience with data migration.,
Posted 17 hours ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
Job Description: As an Associate in our Managed Services team, you will have the opportunity to collaborate with various teams to assist clients in implementing and operating new capabilities, achieving operational efficiencies, and leveraging technology effectively. Additionally, as part of our Application Evolution Services team, you will play a key role in helping organizations optimize their enterprise applications, driving transformation and innovation to enhance business performance. Your responsibilities will include capitalizing on technology improvements, implementing new capabilities, and ensuring operational efficiencies by managing and maintaining application ecosystems. Moreover, you will be instrumental in maximizing the value of clients" Salesforce investments through managing support and continuous transformation in areas such as sales, service, marketing, and customer relationship management. To excel and thrive in a dynamic environment, each member of our team at PwC is expected to embody purpose-led and values-driven leadership at every level. The PwC Professional framework offers a global leadership development structure that sets clear expectations across our various lines of service, geographies, and career paths. It provides transparency on the essential skills required for individual success and career progression, both presently and in the future. Job Summary: In the role of an Associate, you will be part of a team of problem solvers, working collaboratively to address complex business challenges from strategy to execution. Your responsibilities at this management level will encompass collaborating effectively with colleagues, identifying and proposing improvements when issues or opportunities arise, handling and analyzing data responsibly, adhering to risk management and compliance protocols, staying informed about developments in your area of specialization, communicating confidently and concisely, upholding the firm's code of ethics and business conduct, engaging in client interactions within a team environment, managing deliverables independently, fostering cross-team collaboration, being a proactive team player, undertaking cross-competency work, and contributing to Center of Excellence activities. Minimum Qualifications: - Bachelor's degree in BE/B Tech/ME/M Tech/B.SC/B.Com/BBA - 2 to 5 years of experience in Salesforce - Salesforce platform developer certification is mandatory Job Description: As a Salesforce Vlocity Associate, you will be expected to possess the following skills and experience: - Proficiency in Vlocity Industry Solution - Salesforce platform developer certification (mandatory) - Hands-on experience with Vlocity platform capabilities such as Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Flex cards, and Vlocity Data Model - Demonstrated experience in at least two full implementation cycles of Salesforce Industries (Vlocity) projects using tools like Flex Cards Framework, Omni Scripts, Data Raptor (ETL), Calculation Procedures, and Integration Procedure - Expertise in Salesforce Sales, Service, and Vlocity ecosystem - Hands-on experience in Salesforce platform utilizing APEX, Process builders, flows, and Lightning Web components - In-depth knowledge of Salesforce platform features including Apex, VisualForce, Lightning, object configuration, Classes, Controllers, Triggers, Data Loader, AppExchange, Web Services, Components, Custom Objects, Workflows & Approvals, Dashboards, Reports, and Analytic Snapshots Preferred Skills: - Salesforce Certified Omnistudio Developer (nice to have) - Salesforce Certified Omnistudio Consultant (nice to have) - Proficiency in Enterprise Product Catalog (EPC), Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), and Order Management (OM) - Subject matter expertise in Salesforce.com/Vlocity product offerings and solutions, providing guidance to the Development team on optimal utilization of OOB Salesforce/Vlocity products - Knowledge and experience in Core Vlocity platform (CMT, INS, PubSec), OmniScript, DataRaptor, Actions, with Salesforce and Vlocity Certification being preferred - Experience with version control/continuous integration tools like Jenkins, ANT, git, and proficiency in JIRA & Confluence tools,
Posted 5 days ago
3.0 - 8.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Key Skills: Salesforce CPQ, Salesforce CLM, Conga, DocuSign, Process Builders, Workflows, Integrations, Testing, Documentation. Roles & Responsibilities: Design, develop, and maintain solutions on the Salesforce CPQ and CLM platforms. Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions. Customize Salesforce objects, workflows, process builders, flows, and validations. Configure product bundles, pricing rules, discounting, and approval processes in Salesforce CPQ. Implement and manage CLM tools such as Conga or DocuSign for contract creation, negotiation, and execution. Ensure integration between Salesforce CPQ/CLM and other systems (ERP, CRM, etc.). Perform unit testing, troubleshoot issues, and participate in deployment cycles. Maintain documentation and adhere to Salesforce best practices. Experience Requirement: 3-9 years of experience with Salesforce CPQ and CLM platforms, including customization and configuration. Hands-on experience with product bundles, pricing rules, discounting, and approval processes. Knowledge of CLM tools such as Conga or DocuSign for contract lifecycle management. Experience integrating Salesforce with other systems (ERP, CRM, etc.). Strong troubleshooting and testing experience in Salesforce environments. Education: M.E., MCA, BCA, B.E., B.Tech, M. Tech, B.Com
Posted 6 days ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
You will be responsible for Salesforce Testing for our client in Mumbai. The ideal candidate should have 4 to 7 years of experience in Salesforce testing methodologies and best practices. You should have hands-on experience with test automation tools such as Selenium, Java, and API testing using RESTful services. Experience in testing Lightning Web Components (LWC) and Apex code is required. A strong understanding of Salesforce terminology, configurations, workflows, and process builders is essential. You should also have experience with API testing tools for Integration testing and knowledge of defect tracking tools and test management systems. Understanding Agile testing practices, strong analytical and problem-solving skills, excellent documentation, and communication abilities are crucial for this role. You should possess expertise in Manual Testing, Test Automation, Salesforce Platform Knowledge, and API Testing. Experience in testing data migration and integration scenarios is a plus. It would be beneficial to have Salesforce Platform App Builder or Administrator Certification and an understanding of CI/CD pipelines and DevOps practices. Candidates with a background in Financial Institutions are preferred. If you meet the requirements and are an immediate joiner, please share your resume to bhavani.karuppaiah@qmail.quesscorp.com.,
Posted 1 week ago
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