Process Assistant

About Amazon

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Job Overview

Process Associate

Key Responsibilities

1. Daily Management of Shift

   :

• Supervise and manage associates on a daily shift basis.
• Allocate tasks to associates to ensure smooth operations.
• Monitor associate performance concerning productivity, quality, and safety.

1. Monitoring and Problem-Solving

   :

• Track the status of counts and identify issues or bottlenecks in queues.
• Implement corrective actions to resolve issues promptly.

1. Quality Control

   :

• Ensure the quality of the shift's output and take necessary action when standards are not met.
• Take ownership of shift quality and develop and execute action plans as needed.

1. Training and Development

   :

• Design and implement training plans to improve the skills and performance of associates.
• Conduct continuous development programs to maintain high operational standards.

1. Audits and Compliance

   :

• Conduct daily

  4M

  (Man, Machine, Material, Method) and

  5S

  (Sort, Set in order, Shine, Standardize, Sustain) audits for respective workstations to ensure adherence to standard operating procedures.

1. Leadership Support

   :

• Serve as a stand-in for the

  Area Manager

  in their absence, ensuring smooth operations and team coordination.

Basic Qualifications

• Fluent in English (speaking, reading, and writing).

Preferred Qualifications

• Experience with

  Excel

  .

Inclusive Culture at Amazon

At Amazon, we foster an inclusive culture that empowers all employees to deliver their best results for our customers. If you have a disability and need accommodation during the application or hiring process, including support for interviews or onboarding, please visit Amazon's Accommodations Page.