10 Process Analyst Jobs

- Strong analytical and problem-solving skills with process mapping experience (e.g., BPMN, flowcharts) - Proficiency in data analysis tools (e.g., Excel, SQL, or BI tools) - Solid understanding of business process improvement methodologies (e.g., Lean, Six Sigma) - Excellent communication and stakeholder engagement abilities We are seeking an intermediate-level Business/Process Analyst to support operational efficiency and continuous improvement across the organization. This role involves analyzing existing business processes, identifying inefficiencies or gaps, and working with stakeholders to design and implement effective solutions. The analyst will also play a key role in documenting processes, gathering requirements for system or workflow changes, and ensuring that improvements align with business goals. The ideal candidate has a strong analytical mindset, understands core business functions, and is comfortable collaborating across departments to drive process enhancements. Experience with process modeling, data interpretation, and change management is essential.

Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Good comm skills with neutral accent Good English Written and Listening skills Willing to work in US shift timings Net typing speed of 30 words per min & above with an accuracy rate of 90% + Good knowledge about MS Office tools Solve complex scope wise problems with little or no supervision from lead Interact with key stakeholders Develop in-depth knowledge of business processes facilitated by our software products Develop in-depth knowledge of operational processes around the scope of work. Troubleshoot deployment and environmental issues, resolve issues in a timely manner across multiple projects. QUALIFICATIONS: 2+ years of industry experience 2+ year Experience in relevant billing functions is a must Proficiency in Excel and typing is a must. Familiarity with Cerner applications and other related applications Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Graduate in Commerce, computer applications .

Qualifications: SAP SIGNAVIO Process analyst Job Description: Lead and execute process improvement projects using Lean Six Sigma methodologies Utilize SAP Signavio for process modelling, analysis, and optimization. Identify inefficiencies, streamline workflows, and implement sustainable solutions. Collaborate with cross-functional teams to drive operational excellence. Conduct root cause analysis and develop data-driven recommendations. Monitor and measure process performance to ensure continuous improvement. Requirements: Certified Green Belt in Lean Six Sigma. Proven experience in SAP Signavio for process management and automation. Strong analytical, problem-solving, and project management skills. Excellent communication and stakeholder engagement abilities. Familiarity with process mapping, KPIs, and performance metrics.

Monitor real time queues and identify high risk transactions within the business portfolio. Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, Floating, Kiting fraud and similar other risks. Identify fraudulent transactions and Hold or Acquit the transaction based on fraud analysis Resolve queued transactions within the service level agreements to reduce potential revenue losses. Interact with banks and customers to validate information and to confirm or cancel authorizations

Operational Process Analyst Would you like to be part of a team that delivers high-quality software to our customers Are you a champion with a can do attitude who inspires others About the Business LexisNexis Risk Solutions is a key partner in risk assessment. Within our Business Services vertical, we offer solutions that help businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions assist in areas such as Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at risk.lexisnexis.com . About Our Team Our team at LNRS thrives in an innovative environment, with a real passion for our products and teamwork. We work agilely and collaborate effectively. LNRS is part of RELX, a global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. About the Role As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy. Responsibilities Drive adherence to the global change and configuration management process. Lead process improvement activities. Conduct testing of service management tools and write process use cases. Review all production changes for compliance with global change and configuration policies. Develop modifications and enhancements to global change and configuration policies. Provide training on change management and tool utilization . Manage the Change Advisory Board (CAB). Identify tool improvements for streamlining processes. Requirements Strong knowledge of batch processing. Excellent written communication skills. Strong change management skills. Understanding of change request processes. Experience providing analytical support for system interfaces. Ability to escalate issues using good judgment. We welcome candidates with diverse backgrounds. If you have the skills mentioned above, we encourage you to apply, even if you do not meet all criteria. Learn more about the LexisNexis Risk team and how we work here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers EEO Know Your Rights .

Operational Process Analyst Would you like to be part of a team that delivers high-quality software to our customers? Are you a champion with a can do attitude who inspires others? About the Business LexisNexis Risk Solutions is a key partner in risk assessment. Within our Business Services vertical, we offer solutions that help businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions assist in areas such as Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at risk.lexisnexis.com . About Our Team Our team at LNRS thrives in an innovative environment, with a real passion for our products and teamwork. We work agilely and collaborate effectively. LNRS is part of RELX, a global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. About the Role As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy. Responsibilities Drive adherence to the global change and configuration management process. Lead process improvement activities. Conduct testing of service management tools and write process use cases. Review all production changes for compliance with global change and configuration policies. Develop modifications and enhancements to global change and configuration policies. Provide training on change management and tool utilization . Manage the Change Advisory Board (CAB). Identify tool improvements for streamlining processes. Requirements Strong knowledge of batch processing. Excellent written communication skills. Strong change management skills. Understanding of change request processes. Experience providing analytical support for system interfaces. Ability to escalate issues using good judgment. We welcome candidates with diverse backgrounds. If you have the skills mentioned above, we encourage you to apply, even if you do not meet all criteria. Learn more about the LexisNexis Risk team and how we work here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

1. Understanding business needs and ensuring that processes are aligned and compliant 2. Managing the R2R process 3. Ensuring service level agreements are met 4. Ensure Monthly/Quaterly/Yearly close process is completed in accurate and timely manner 5. Reviewing financial statements for obvious errors, omissions, or inconsistencies 6. Managing preparation of all statutory compliance documentation 7. Engaging with the finance controller on potential issues concerning compliance requirements providing statutory and tax audit support 8. Overseeing improvement projects, including automations, simplifications and enhanced controls. 9. Ensure Quality met as per SLA

Conduct regular call monitoring and evaluations for agents to assess quality, compliance, and service standards Provide feedback and coaching to agents on call performance, including areas for improvement Analyze call trends and data to identify opportunities for process enhancements Ensure all customer interactions comply with banking regulations and internal policies Collaborate with management to develop training materials and quality improvement strategies Generate reports on key performance indicators KPIs such as first call resolution, customer satisfaction, and agent performance Assist in identifying root causes for service issues and recommend corrective actions Support process improvement initiatives to optimize customer service delivery

Understanding business needs and ensuring that processes are aligned and compliant Managing the R2R process Ensuring service level agreements are met Ensure Monthly/Quaterly/Yearly close process is completed in accurate and timely manner Reviewing financial statements for obvious errors, omissions, or inconsistencies Managing preparation of all statutory compliance documentation Engaging with the finance controller on potential issues concerning compliance requirementsproviding statutory and tax audit support Overseeing improvement projects, including automations, simplifications and enhanced controls. Ensure Quality met as per SLA

Job Description: We are looking for a Process Analyst / Flow Analyst to join our team. The ideal candidate will help us analyze, improve, and document business processes, specifically related to our ERP system, ERPNext. You will work closely with different departments to ensure smooth workflows, identify bottlenecks, and provide recommendations to improve efficiency and productivity. Responsibilities: Analyze current business processes and workflows in ERPNext. Identify areas for improvement and provide recommendations. Create and maintain process flowcharts, documentation, and reports. Collaborate with the ERPNext development team to implement process changes. Conduct training sessions for employees to understand new workflows. Monitor the effectiveness of implemented processes and suggest adjustments. Support the team with troubleshooting and resolving workflow issues.