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11.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
The Ops Sup Sr. Supervisor role is an intermediate management position where you will lead and provide guidance to a team of employees in delivering operations support services in collaboration with the Operations - Core team. Your main goal will be to ensure the smooth delivery of operations support services in accordance with Citi's operations support infrastructure and processes. Responsibilities: - Lead and mentor a small Operation Support team, typically up to 10 members, by delegating daily tasks, recommending new work procedures, and ensuring streamlined operations - Analyze Operations information to solve problems and make evaluative judgements - Identify and resolve routine problems and operational issues with broader departmental impact within established procedures - Identify hiring needs to maintain adequate staffing levels - Serve as a backup for the manager when necessary - Operate with a limited level of direct supervision and exercise independence of judgement and autonomy - Act as a subject matter expert for senior stakeholders and team members - Manage teams effectively - Ensure client needs are fulfilled, providing an exceptional client experience measured by specific metrics - Assess risk appropriately when making business decisions, with a focus on safeguarding Citigroup, its clients, and assets, and driving compliance with laws and regulations - Demonstrate clear and concise written and verbal communication skills Qualifications: - 11-12 years of related business experience, including at least one year of supervisory experience - Proficiency in Microsoft Office - Proactive leadership and motivational skills - Strong organization and time management skills - Demonstrated problem-solving and decision-making skills - Clear and concise written and verbal communication skills Education: - Bachelor's degree/University degree or equivalent experience Please note that this job description offers an overview of the work performed in this role. Additional job-related duties may be assigned as needed.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Join our team at JPMorgan Chase, a dynamic environment for forward-thinking individuals dedicated to driving Technology change initiatives within the Capital Markets sector. The Securities Services division offers middle office services, custody, accounting, and administration for various investment managers and asset owners, including mutual funds, hedge funds, private equity, real estate funds, pension funds, and fund of funds. As an Associate in the IMOS Product Development team, you will play a crucial role in advancing the design and implementation of key elements of the strategic middle office product. Your responsibilities will involve leveraging firm-wide resources to deliver efficient and competitive product solutions. Collaborating with product management, technology, and operations teams, you will define requirements, conduct business and data analysis, and drive the execution of essential programs to support the middle office business and its clientele. Your duties will include executing the strategic roadmap for IMOS, focusing on design, analysis, client/user experience, service model development, and the testing/migration of components for delivery. You will also be tasked with identifying opportunities for product enhancement, efficiency, standardization, and driving process improvements. Additionally, you will partner with the technology team to ensure the timely and budget-compliant delivery of the program, manage project risks, resolve issues and conflicts, and provide regular updates to stakeholders and management. Your qualifications should include proven experience in middle office service functions or products, familiarity with IBOR and/or investment accounting data, a comprehensive understanding of trade capture, lifecycle events, core positions management, and analytical skills to identify trends from historical data. Moreover, you should possess change management experience, proactive leadership qualities, excellent communication skills, logical problem-solving abilities, and technical proficiency in various software tools. Preferred qualifications include proficiency in the SWIFT messaging standard and familiarity with the Arcesium platform.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Are you seeking an exciting opportunity to become part of a dynamic and growing team in a fast-paced and challenging environment This unique role offers you the chance to collaborate with the Business team to deliver a comprehensive view. As an Associate within the IMOS Product Development team, your primary responsibility will be to facilitate the design and delivery of crucial components of the strategic middle office product. You will leverage firm-wide capabilities to implement efficient and competitive product solutions. Your role will involve working closely with product management, technology, and operations teams to define requirements, conduct business and data analysis, and drive the implementation of key programs to support the middle office business and its clients. Your key responsibilities will include: - Strategic Roadmap Execution: Design and implement the strategic IMOS roadmap across the entire project lifecycle, encompassing analysis, client/user experience design, service model development, and testing/migration of components for delivery. - Product Improvement: Identify opportunities for product enhancement, differentiation, efficiency, and standardization. Present and drive process improvements. - Collaboration with Technology: Collaborate with the technology team to execute the program, providing requirements and ensuring timely and budget-compliant delivery. - Program Management: Demonstrate strong program management skills, including the ability to organize, develop a program plan, and break it down into achievable deliverables. - Risk and Issue Management: Manage project risks, resolve issues and conflicts, and provide regular status updates to stakeholders and management. - Team Coaching: Mentor team members and contribute to the broader group's objectives. To excel in this role, you should possess: - Middle Office Experience: Demonstrated experience in middle office service functions or products. - IBOR and Investment Accounting Knowledge: Familiarity with IBOR and/or investment accounting data. - Trade and Position Management: In-depth understanding of trade capture, lifecycle events, and core positions management, including confirmation, settlement, valuation, asset servicing, reconciliations, collateral management, and reporting/data services. - Domain Knowledge: Understanding of bank loans, or alternatively, bonds and fixed income products. - Analytical Skills: Strong business and data analysis skills with the ability to identify trends from historical data. - Change Management: Previous experience in managing strategic change programs, with hands-on analysis and testing experience. - Proactive Leadership: Energetic self-starter with the ability to proactively navigate the organization, develop, and drive the delivery of the strategic vision. - Communication Skills: Excellent communication capabilities, able to convey messages clearly and succinctly with the appropriate level of detail to cross-functional teams, senior management, and clients. - Problem Solving: Logical and structured approach to planning, problem-solving, and decision-making. - Technical Proficiency: Advanced skills in Microsoft Excel, Visio, PowerPoint, SharePoint, OneNote, and Project. Preferred qualifications, capabilities, and skills include: - SWIFT Expertise: Proficiency in the SWIFT messaging standard. - Arcesium Platform: Familiarity with the Arcesium platform.,
Posted 1 week ago
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