1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

As a ServiceNow Developer at Daimler, you will be responsible for designing, configuring, and customizing the ServiceNow platform in modules such as ITSM, ITOM, Service Request Management, Integrations, Custom Reporting, Customer Service Management, and Service Portal. You should have experience working in an agile environment and following agile practices, contributing to all phases of the development lifecycle. Ideally, you would have completed 1-2 projects in modules like CSM, FSM, HRSD, TSM, TSOM, Retail Core, or S2P. Your primary skills should include designing, configuring, and customizing the ServiceNow platform, with expertise in ITSM, ITOM, Service Request Management, and Integrations. You should be skilled in implementing Customer Portal and Employee Center Portal features, working on case management workflows, and utilizing AI search and predictive intelligence GenAI features. Experience in the latest UX/UI features, developing custom and Out-of-the-Box widgets, and building/configuring mobile apps in ServiceNow is essential. Additionally, you should possess integration skills with hands-on REST API development work and be able to prepare and produce software releases. Any certification related to ServiceNow would be beneficial for this role. You should also demonstrate proficiency in custom application development within the ServiceNow platform, configuration of ITOM and ITBM modules, service requests, portals, service catalogs, and customizations including Server and Client Scripts, UI Action, workflow administration, data import, etc. Experience in setting up ServiceNow integrations (LDAP, SSO, Email, etc.), gathering requirements, implementing them, writing test cases, and automated tests in ServiceNow is required. Knowledge of modifying, adding, changing Forms, Fields, UI Actions, and administrative aspects of ServiceNow will be an added advantage. Your expertise will be crucial in supporting continuous improvement by exploring alternatives and technologies and presenting them for architectural review. Your role will involve collaborating with cross-functional teams and contributing to the enhancement of Daimler's ServiceNow platform.,

Posted 3 days ago

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SNOW Developer algoleap

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a ServiceNow AI Developer/Consultant, you will be responsible for designing and implementing intelligent workflows and AI-powered features on the ServiceNow platform. Your role will involve leveraging your expertise in ServiceNow development along with a solid understanding of AI/ML technologies like predictive intelligence, Virtual Agent, and Natural Language Understanding (NLU). Your key responsibilities will include designing and implementing AI features such as Virtual Agent, Predictive Intelligence, and NLU within the ServiceNow environment. You will also be tasked with configuring and customizing ServiceNow modules such as ITSM, CSM, HRSD, or FSM with AI-driven enhancements and integrating external AI platforms like OpenAI or Azure AI for advanced use cases. Collaboration with stakeholders to identify opportunities for AI automation and efficiency improvements will be a crucial aspect of your role. Setting up and fine-tuning Now Assist and related capabilities within the ServiceNow ecosystem, developing Virtual Agent topics and decision trees, and implementing predictive models using ServiceNow's Predictive Intelligence are among the key tasks that you will handle. Moreover, you will create, manage, and test custom ML solutions within ServiceNow Studio or via APIs, ensuring high-quality documentation, test coverage, and governance of AI models and features. It will be essential for you to stay abreast of the latest trends in ServiceNow and AI, keeping up with new releases and best practices in the field.,

Posted 4 days ago

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ServiceNow Predictive Intelligence SME NexCen Global Inc

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will be joining NexCen Global Inc as a full-time on-site ServiceNow Predictive Intelligence Subject Matter Expert (SME) in Hyderabad. In this role, your primary responsibility will be utilizing your analytical skills to provide intelligence analysis, conduct research, and enhance predictive intelligence capabilities. You will leverage ServiceNow to optimize business processes and drive data-driven decision-making for the organization. For this position, you must have at least 5+ years of experience as a ServiceNow Engineer/Developer with a strong focus on Predictive Intelligence. It is essential to possess in-depth knowledge of ServiceNow platform modules, particularly in ITSM, ITOM, and ITBM(SPM). Additionally, you should have experience in designing and implementing predictive models using Machine Learning techniques. Proficiency in JavaScript, HTML, CSS, and ServiceNow Scripting is also required. As a ServiceNow Predictive Intelligence SME, you will collaborate with stakeholders to gather requirements, translate them into technical specifications, and design and configure predictive models and algorithms within the ServiceNow platform. You will be responsible for monitoring and optimizing predictive performance to ensure effective outcomes, providing technical support and troubleshooting for predictive intelligence solutions, and staying updated on ServiceNow best practices and emerging trends in predictive analytics. Moreover, you will be involved in developing and implementing ServiceNow applications and enhancements focused on Predictive Intelligence. You will contribute to code reviews, participate in the development of best practices, document technical processes, and create user manuals for predictive solutions. Your role will be crucial in enhancing the service management capabilities of the organization and driving data-driven decision-making. The working location for this role is Hyderabad or Bangalore, with remote work also being an option. The shift timings are from 1 to 10 PM IST. A ServiceNow Certified Application Developer certification is considered a plus for this position. If you have the required expertise and experience in ServiceNow Predictive Intelligence, this role offers an exciting opportunity to make a significant impact on business processes and decision-making at NexCen Global Inc.,

Posted 2 weeks ago

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