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6.0 - 11.0 years

7 - 12 Lacs

Bengaluru

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AXA Global Business Services (AXA GBS) is looking for an Team Lead / Associate Manager to lead and manage our dynamic team in Property & Casualty (P&C) Insurance domain. Location: Ecopolis Yelahanka, Bangalore Join By: June 30th, 2025 Key Responsibilities: Lead a team handling policy lifecycle activities: quotes, new business, mid-term adjustments, renewals, cancellations, and customer support via email/live chat. Ensure delivery of key performance metrics and maintain high-quality standards. Conduct VOC and error analysis to identify trends and drive improvements. Manage client relationships and ensure service excellence. Drive team development through training, performance appraisals, and career pathing. Implement process improvements and contribute to strategic initiatives. Key Skills & Experience: Mandatory: Expertise in P&C Insurance domain. 6 - 8 years of experience in Insurance Policy Servicing. Strong background in policy administration and servicing. Experience managing operations teams and working with digital platforms. Proficiency in MS Word, Excel, and PowerPoint. Excellent problem-solving, decision-making, and communication skills. Exposure to live chat/web chat processes is a plus. Send your CV to rujuta.agrawal@axa.com / judah.s@axa.com and dont forget to include your CTC and notice period and current location.

Posted 1 week ago

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1 - 4 years

1 - 3 Lacs

Gurugram

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At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate, Wealth Management The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving. You will work for end Customers to enable them to manage their Super account Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account. Responsibilities • To be able to work well on requests sent by the channels • To be quick and detailed in interpreting the request of the customer • Work well in the current frame of things & ability to escalate when required • Should have a customer focused approach & Attention to detail • Good Communication and interpersonal skills required • Relationship management ability with internal customers Qualifications Minimum qualifications • B. Com Graduate Preferred qualifications • Quick Learner & Ambitious • Good Excel Skills Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Posted 1 month ago

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