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0.0 - 5.0 years
0 - 1 Lacs
Chennai
Work from Office
Role & responsibilities OPERATIONS STAFF (Van pickup and delivery) Delivery Route wise loading of shipments with proper tally Delivering shipments to the right customers POD/FOD/DOD/COD process. Delivery run sheet Proper status code for the undelivered shipments To meet the EDD & to achieve the SQ targets Handing over of cod/dod/fod on the same day Undelivered shipments needs to be handed over to the supervisor Appointment delivery process Proper dress code with customer centric approach Pickup Pickup as per SOP Timely pickup at customer place as per cut off timing Airwaybill execution Tally of shipments at the customer place as per invoice Ensuring relevant regulatory paperwork is collected Pickup sheet Checking the condition of the packages at the time of pickup Reaching location for timely connection
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
vellore, tamil nadu
On-site
As a Territory Service Representative (Bikers), your primary responsibility will involve handling the delivery and pickup of shipments in your designated territory. For delivery tasks, you will be required to unload bags from the vehicle, scan the shipments, perform primary and secondary sorting, outscan the shipments based on the delivery route, and ensure that deliveries are made strictly to the package address. During deliveries, you must obtain an acknowledgement from customers through a designated device (BYOD) and update the correct status code for undelivered shipments at customer addresses. It is essential to follow the delivery process as outlined in the training provided. Additionally, you are expected to hand over any COD amount collected on the same day to the supervisor and return any undelivered shipments to the supervisor promptly. Maintaining a proper dress code and carrying field bags to all delivery points is mandatory. When it comes to pickups, you must adhere to the Standard Operating Procedures (SOP) for pickups. Timely pickups at customer locations as per the cut-off timings are crucial. Verify if the location is serviceable, count the number of shipments at the customer site, and obtain acknowledgements on the pickup sheet. Inscan the shipments at the office, handle Rapid entry, conduct primary and secondary sorting, and complete the bagging process efficiently. Ensure that canvas bags are loaded into the vehicle for transportation and reach locations for timely connections. Your role as a Territory Service Representative (Bikers) is vital in maintaining the smooth flow of shipments within your assigned territory. By following these guidelines diligently, you will contribute to the efficient delivery and pickup operations of the company.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
tamil nadu
On-site
As a Territory Service Representative (Biker) your primary responsibility will be to efficiently manage the delivery and pickup of shipments in your designated territory. Your daily tasks will include unloading bags from the vehicle, scanning the shipments, primary and secondary sorting, and outscanning shipments based on the delivery route. You are expected to deliver shipments accurately to the specified package addresses only. During the delivery process, you will need to acknowledge receipt from customers using a device (BYOD) and update the correct status code for undelivered shipments at customer addresses. Proper training will be provided to brief you on the delivery process. Additionally, you are required to hand over the cod amount to the supervisor on the same day and return any undelivered shipments to the supervisor. It is essential to adhere to the proper dress code and carry field bags to all delivery points. In terms of pickups, you are expected to follow the Standard Operating Procedures (SOP) for pickups. Timely pickups at customer locations as per cut-off timing are crucial. You will be responsible for verifying serviceable locations, counting the number of shipments at the customer site, and obtaining acknowledgments on the pickup sheet. Upon returning to the office, you should inscan the shipments and handle the Rapid Entry process. This will be followed by primary and secondary sorting of the shipments, bagging, and loading canvas bags into the vehicle for transportation to the next location to ensure timely connections.,
Posted 1 week ago
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