Jobs
Interviews

20 Pgdca Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 3.0 years

0 Lacs

thrissur, kerala

On-site

You will be joining Thanal Trust, a pioneering organization dedicated to promoting organic farming, zero waste, agroecology, biodiversity, and conservation policies for the past 30 years. The organization focuses on research, advocacy, action, and education to foster a sustainable and healthy society by addressing environmental health and justice concerns at the grassroots level. Thanal actively participates in shaping state and global policies and is continuously expanding its programs and services to create a significant impact. As a potential candidate, you should be a Graduate with PGDCA qualification and possess 0-2 years of experience in data management or related fields. Additionally, you must hold a valid two-wheeler license to fulfill the requirements of this role. Your key responsibilities will include accurately entering and managing data related to farmer meetings, training sessions, and peer appraisals. You will also be responsible for uploading and maintaining records on a centralized portal and conducting regular field visits to meet and verify the progress of certifying farmers. If you meet the qualifications and are interested in this position, please send your CV to hr@thanal.co.in before 28 December 2024. Selected candidates will be expected to join immediately, so please apply only if you are ready to start work as soon as possible.,

Posted 1 week ago

Apply

0.0 - 1.0 years

0 - 3 Lacs

Chennai

Work from Office

Greetings from e-care India!!! We are looking for Freshers in International Voice Process Voice: Night Shift Job Essentials: Good Communication in English both Oral and Written is mandatory. 10th and 12th should be from English Medium Background. Post Graduates are eligible to attend the Interview. Any UG Graduate can attend the Interview. Candidates having arrears can also attend the interview. Graduation is not mandatory. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Job Benefits for Voice Sat & Sun Fixed Week-off Cab Drop Facility Available at Free of Cost Dinner at Subsidiary rates. Performance and attendance Incentives. Interested Candidates can Walk-in to below mentioned address between from 10:30 am to 02:30 pm. Venue: 5th Floor, WSS Towers, 107-108 Harris Road (Mount Road), Chennai-600002 . Landmark: Near Casino Theater.

Posted 2 weeks ago

Apply

0.0 - 1.0 years

2 - 6 Lacs

Bengaluru

Work from Office

The Coderperforms a variety of activities involving the coding of medical records as a mechanism for indexing medical information which is used for completion of statistics for hospital, regional and government planning and accurate hospital reimbursement. Codes inpatient and/or outpatient records and identifies diagnoses and procedures daily according to the schedule set within the coding unit. The Coder accurately assigns ICD-10 and/or CPT-4 codes in accordance with Coding Departmental guidelines maintaining no less than 95% accuracy in choice and sequencing of codes. The Coder identifies and abstracts records consistently and accurately. Consistently demonstrates time awarenessstrives to meet deadlines; reduces non-essential interruptions to an absolute minimum. Meets departmental productivity standards for coding and entering inpatient and/or outpatient records. Participates in coding meetings and education conferences to maintain coding skills and accuracy. Demonstrates willingness and flexibility in working additional hours or changing hours. Demonstrates thorough understanding on how position impacts the department and hospital. Demonstrates a good rapport and works to establish cooperative working relationships with all members of departmental and Hospital staff. Attend conference calls as necessary to provide information relating to Coding Should be a Graduate Certified Fresher/ experience in medical coding or with any other previous experience. If experience in Medical Coding G23 (0 to 1 Year) Must be a certified coder through AAPC or AHIMA. Certifications accepted include CPC, CCS,CIC and COC Anyone All the candidates must have current coding certifications and must provide proof of certification with valid certification identification number during interview / Offer process.

Posted 3 weeks ago

Apply

0.0 - 1.0 years

0 - 3 Lacs

Chennai

Work from Office

Greetings from e-care India!!! We are looking for Freshers in International Voice Process Voice: Night Shift Job Essentials: Good Communication in English both Oral and Written is mandatory. 10th and 12th should be from English Medium Background. Post Graduates are eligible to attend the Interview. Any UG Graduate can attend the Interview. Candidates having arrears can also attend the interview. Graduation is not mandatory. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Job Benefits for Voice Sat & Sun Fixed Week-off Cab Drop Facility Available at Free of Cost Dinner at Subsidiary rates. Performance and attendance Incentives. Interested Candidates can Walk-in to below mentioned address between from 10:30 am to 02:30 pm. Venue: 5th Floor, WSS Towers, 107-108 Harris Road (Mount Road), Chennai-600002 . Landmark: Near Casino Theater.

Posted 1 month ago

Apply

0.0 - 1.0 years

2 - 6 Lacs

Bengaluru

Work from Office

The Coder performs a variety of activities involving the coding of medical records as a mechanism for indexing medical information which is used for completion of statistics for hospital, regional and government planning and accurate hospital reimbursement. Codes inpatient and/or outpatient records and identifies diagnoses and procedures daily according to the schedule set within the coding unit. The Coder accurately assigns ICD-10 and/or CPT-4 codes in accordance with Coding Departmental guidelines maintaining no less than 95% accuracy in choice and sequencing of codes. The Coder identifies and abstracts records consistently and accurately. Consistently demonstrates time awareness: strives to meet deadlines; reduces non-essential interruptions to an absolute minimum. Meets departmental productivity standards for coding and entering inpatient and/or outpatient records. Participates in coding meetings and education conferences to maintain coding skills and accuracy. Demonstrates willingness and flexibility in working additional hours or changing hours. Demonstrates thorough understanding on how position impacts the department and hospital. Demonstrates a good rapport and works to establish cooperative working relationships with all members of departmental and Hospital staff. Attend conference calls as necessary to provide information relating to Coding Should be a Graduate Certified Fresher/ experience in medical coding or with any other previous experience. If experience in Medical Coding G23 (0 to 1 Year) Must be a certified coder through AAPC or AHIMA. Certifications accepted include CPC, CCS, CIC and COC Anyone All the candidates must have current coding certifications and must provide proof of certification with valid certification identification number during interview / Offer process.

Posted 1 month ago

Apply

5.0 - 10.0 years

3 - 7 Lacs

Chennai

Work from Office

Primary Responsibilities: Identify appropriate assignment of ICD 10 CM and ICD 10 PCS Codes for inpatient services provided in a hospital setting and understand their impact on the DRG with reference to CC / MCC, while adhering to the official coding guidelines and established client coding guidelines of the assigned facility Abstract additional data elements during the Chart Review process when coding, as needed Adhere to the ethical standards of coding as established by AAPC and / or AHIMA Ability to code 1.5-2.5 charts per hour and meeting the standards for quality criteria Needs to constantly track and implement all the updates of AHA guidelines Provide documentation feedback to providers and query physicians when appropriate Maintain up to date Coding knowledge by reviewing materials disseminated / recommended by the QM Manager, Coding Operations Managers, and Director of Coding / Quality Management, etc. Participate in coding department meetings and educational events Review and maintain a record of charts coded, held, and / or missing Be an ideal team player who can work in a large group and provide inputs to the team for betterment of the team in terms of quality and productivity Under general supervision, organizes and prioritizes all work to ensure that records are coded and edits are resolved in a timeframe that will assure compliance with regulatory and client guidelines Adherence with confidentiality and maintains security of systems. Compliance with HIPAA policies and procedures for confidentiality of all patient records Demonstrates knowledge of security of systems and associated policies and procedures for maintaining the security of the data contained within the systems Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Life Science or Allied Medicine Graduates Certification from AAPC or AHIMA (CIC certification preferred) 5+ years of Acute Care Inpatient medical coding experience (hospital, facility, etc.) Experience with working in a level I trauma center and / OR teaching hospital with a mastery of complex procedures, major trauma ER encounters, cardiac catheterization, interventional radiology, orthopedic and neurology cases, and observation coding ICD 10 (CM & PCS) and DRG coding experience #NTRQ At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #NTRQ

Posted 1 month ago

Apply

0.0 - 1.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: The Coder performs a variety of activities involving the coding of medical records as a mechanism for indexing medical information which is used for completion of statistics for hospital, regional and government planning and accurate hospital reimbursement Codes inpatient and/or outpatient records and identifies diagnoses and procedures daily according to the schedule set within the coding unit The Coder accurately assigns ICD-10 and/or CPT-4 codes in accordance with Coding Departmental guidelines maintaining no less than 95% accuracy in choice and sequencing of codes The Coder identifies and abstracts records consistently and accurately Consistently demonstrates time awareness: strives to meet deadlines; reduces non-essential interruptions to an absolute minimum Meets departmental productivity standards for coding and entering inpatient and/or outpatient records Participates in coding meetings and education conferences to maintain coding skills and accuracy Demonstrates willingness and flexibility in working additional hours or changing hours Demonstrates thorough understanding on how position impacts the department and hospital Demonstrates a good rapport and works to establish cooperative working relationships with all members of departmental and Hospital staff Attend conference calls as necessary to provide information relating to Coding Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate Certified fresher or experience in medical coding or with any other previous experience Certified coder through AAPC or AHIMA Certifications accepted include CPC, CCS, CIC and COC Anyone If experience in Medical Coding G23 (0 to 1 year) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Posted 1 month ago

Apply

0.0 - 3.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: The Coder performs a variety of activities involving the coding of medical records as a mechanism for indexing medical information which is used for completion of statistics for hospital, regional and government planning and accurate hospital reimbursement Codes inpatient and/or outpatient records and identifies diagnoses and procedures daily according to the schedule set within the coding unit The Coder accurately assigns ICD-10 and/or CPT-4 codes in accordance with Coding Departmental guidelines maintaining no less than 95% accuracy in choice and sequencing of codes The Coder identifies and abstracts records consistently and accurately Consistently demonstrates time awareness: strives to meet deadlines; reduces non-essential interruptions to an absolute minimum Meets departmental productivity standards for coding and entering inpatient and/or outpatient records Participates in coding meetings and education conferences to maintain coding skills and accuracy Demonstrates willingness and flexibility in working additional hours or changing hours Demonstrates thorough understanding on how position impacts the department and hospital Demonstrates a good rapport and works to establish cooperative working relationships with all members of departmental and Hospital staff Attend conference calls as necessary to provide information relating to Coding Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate Certified Fresher or experience in medical coding or with any other experience Certified coder through AAPC or AHIMA Certifications accepted include CPC, CCS, CIC and COC Anyone All the candidates must have current coding certifications and must provide proof of certification with valid certification identification number during interview or offer process At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #njp

Posted 1 month ago

Apply

5.0 - 10.0 years

3 - 7 Lacs

Noida

Work from Office

Primary Responsibilities: Identify appropriate assignment of ICD 10 CM and ICD 10 PCS Codes for inpatient services provided in a hospital setting and understand their impact on the DRG with reference to CC / MCC, while adhering to the official coding guidelines and established client coding guidelines of the assigned facility Abstract additional data elements during the Chart Review process when coding, as needed Adhere to the ethical standards of coding as established by AAPC and / or AHIMA Ability to code 1.5-2.5 charts per hour and meeting the standards for quality criteria Needs to constantly track and implement all the updates of AHA guidelines Provide documentation feedback to providers and query physicians when appropriate Maintain up to date Coding knowledge by reviewing materials disseminated / recommended by the QM Manager, Coding Operations Managers, and Director of Coding / Quality Management, etc. Participate in coding department meetings and educational events Review and maintain a record of charts coded, held, and / or missing Be an ideal team player who can work in a large group and provide inputs to the team for betterment of the team in terms of quality and productivity Under general supervision, organizes and prioritizes all work to ensure that records are coded and edits are resolved in a timeframe that will assure compliance with regulatory and client guidelines Adherence with confidentiality and maintains security of systems. Compliance with HIPAA policies and procedures for confidentiality of all patient records Demonstrates knowledge of security of systems and associated policies and procedures for maintaining the security of the data contained within the systems Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Life Science or Allied Medicine Graduates Certification from AAPC or AHIMA (CIC certification preferred) 5+ years of Acute Care Inpatient medical coding experience (hospital, facility, etc.) Experience with working in a level I trauma center and / OR teaching hospital with a mastery of complex procedures, major trauma ER encounters, cardiac catheterization, interventional radiology, orthopedic and neurology cases, and observation coding ICD 10 (CM & PCS) and DRG coding experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #NJP #NTRQ

Posted 1 month ago

Apply

5.0 - 10.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Primary Responsibilities: Identify appropriate assignment of ICD 10 CM and ICD 10 PCS Codes for inpatient services provided in a hospital setting and understand their impact on the DRG with reference to CC / MCC, while adhering to the official coding guidelines and established client coding guidelines of the assigned facility Abstract additional data elements during the Chart Review process when coding, as needed Adhere to the ethical standards of coding as established by AAPC and / or AHIMA Ability to code 1.5-2.5 charts per hour and meeting the standards for quality criteria Needs to constantly track and implement all the updates of AHA guidelines Provide documentation feedback to providers and query physicians when appropriate Maintain up to date Coding knowledge by reviewing materials disseminated / recommended by the QM Manager, Coding Operations Managers, and Director of Coding / Quality Management, etc. Participate in coding department meetings and educational events Review and maintain a record of charts coded, held, and / or missing Be an ideal team player who can work in a large group and provide inputs to the team for betterment of the team in terms of quality and productivity Under general supervision, organizes and prioritizes all work to ensure that records are coded and edits are resolved in a timeframe that will assure compliance with regulatory and client guidelines Adherence with confidentiality and maintains security of systems. Compliance with HIPAA policies and procedures for confidentiality of all patient records Demonstrates knowledge of security of systems and associated policies and procedures for maintaining the security of the data contained within the systems Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Life Science or Allied Medicine Graduates Certification from AAPC or AHIMA (CIC certification preferred) 5+ years of Acute Care Inpatient medical coding experience (hospital, facility, etc.) Experience with working in a level I trauma center and / OR teaching hospital with a mastery of complex procedures, major trauma ER encounters, cardiac catheterization, interventional radiology, orthopedic and neurology cases, and observation coding ICD 10 (CM & PCS) and DRG coding experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #NJP

Posted 1 month ago

Apply

0.0 - 1.0 years

0 - 3 Lacs

Chennai

Work from Office

Greetings from e-care India!!! We are looking for Freshers in International Non-Voice & Voice Process Non-Voice: Day Shift Voice: Night Shift Job Essentials: Good Communication in English both Oral and Written is mandatory. 10th and 12th should be from English Medium Background. Post Graduates are eligible to attend the Interview. Any UG Graduate can attend the Interview. Candidates having arrears can also attend the interview. Graduation is not mandatory. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Job Benefits for Voice Sat & Sun Fixed Week-off Cab Drop Facility Available at Free of Cost Dinner at Subsidiary rates. Performance and attendance Incentives. Interested Candidates can Walk-in to below mentioned address between from 10:30 am to 02:30 pm. Venue: 5th Floor, WSS Towers, 107-108 Harris Road (Mount Road), Chennai-600002 . Landmark: Near Casino Theater.

Posted 1 month ago

Apply

3.0 - 6.0 years

6 - 10 Lacs

Noida

Work from Office

Reviews technical Specifications from clients and helps transform into solutions that meet business objectives. Reviews data and identifies issues. Performs testing to ensure the functional executions of the requirements are technically correct. Helps communicate changes and processes to clients

Posted 1 month ago

Apply

2.0 - 7.0 years

1 - 2 Lacs

Patna, Jaipur, Bengaluru

Work from Office

Req HR Recruiter Work from Home On commission 10000/- PER PROFILE Experience in HR recruiter can consider in fixed salary Experience -minimum 1 year in healthcare recruitment Candidate with experience in hiring of Dr's & nurses & other Ph 9415408154 Required Candidate profile GOOD COMMUNICATION , Fluency Speaking , convincing skills power

Posted 1 month ago

Apply

0.0 - 1.0 years

0 - 2 Lacs

Chennai

Work from Office

Greetings from e-care India!!! We are looking for Freshers in International Non-Voice & Voice Process Voice: Night Shift Job Essentials: Good Communication in English both Oral and Written is mandatory. 10th and 12th should be from English Medium Background. Post Graduates are eligible to attend the Interview. Any UG Graduate can attend the Interview. Candidates having arrears can also attend the interview. Graduation is not mandatory. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Job Benefits for Voice Sat & Sun Fixed Week-off Cab Drop Facility Available at Free of Cost Dinner at Subsidiary rates. Performance and attendance Incentives. Interested Candidates can Walk-in to below mentioned address between from 10:30 am to 02:30 pm. Venue: 5th Floor, WSS Towers, 107-108 Harris Road (Mount Road), Chennai-600002 . Landmark: Near Casino Theater.

Posted 1 month ago

Apply

3.0 - 8.0 years

11 - 15 Lacs

Gurugram

Work from Office

A Day in Your Life at MKS: As IT Support for Global Service Desk, you will partner with IT Shared Services to provide remote support for all IT requirements, incidents and queries. In this role, you will report to the Lead GSD. You Will Make an Impact By: Technical Support: Provide timely and effective technical support to global internal users, resolving hardware, software, and network issues. Ticket Management: Monitor and manage helpdesk tickets, ensuring all incidents and requests are logged, prioritized, and resolved within established timelines. User Training: Conduct training sessions and create documentation to help users understand and utilize IT systems effectively. System Monitoring: Continuously monitor IT systems and infrastructure to identify potential issues and ensure optimal performance. Escalation: Collaborate with other IT teams and escalate complex issues to specialized teams when necessary, ensuring a seamless resolution process. Customer Service: Maintain a high level of customer service by effectively communicating with users, understanding their needs, and providing solutions that meet or exceed their expectations. Skills You Bring: Level of Formal Education: Graduate with a Post Graduate Diploma in Computer Applications (PGDCA) or a Diploma in Computer Hardware and Software. Experience: A minimum of 3+ years of job-related work experience in IT support or helpdesk roles. Windows Operating System: Proven experience and proficiency in troubleshooting and managing Windows operating systems. Active Directory: Hands-on experience with Active Directory, including user management, group policies, and security settings. Ticketing System: Extensive experience with ticketing systems, ensuring efficient logging, prioritization, and resolution of IT issues. Technical Troubleshooting: Strong technical troubleshooting skills with the ability to diagnose and resolve hardware, software, and network problems. Customer Service: Excellent customer service skills, with the ability to communicate effectively and empathetically with users. Team Collaboration: Experience in collaborating with cross-functional teams to ensure seamless support and issue resolution. Documentation: Proficient in creating and maintaining clear, comprehensive documentation for processes and procedures. Communication Skills: Ability to clearly understand and convey technical information through reading, writing, and speaking, ensuring that both technical and non-technical users can accurately receive and comprehend the support provided. Preferred Skills: ITIL certification Microsoft Intune Service Now #LI-MK1 MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

Posted 1 month ago

Apply

1.0 - 6.0 years

11 - 15 Lacs

Gurugram

Work from Office

A Day in Your Life at MKS: As IT Support for Global Service Desk, you will partner with IT Shared Services to provide remote support for all IT requirements, incidents and queries. In this role, you will report to the Lead GSD. You Will Make an Impact By: Technical Support: Provide timely and effective technical support to global internal users, resolving hardware, software, and network issues. Ticket Management: Monitor and manage helpdesk tickets, ensuring all incidents and requests are logged, prioritized, and resolved within established timelines. User Training: Conduct training sessions and create documentation to help users understand and utilize IT systems effectively. System Monitoring: Continuously monitor IT systems and infrastructure to identify potential issues and ensure optimal performance. Escalation: Collaborate with other IT teams and escalate complex issues to specialized teams when necessary, ensuring a seamless resolution process. Customer Service: Maintain a high level of customer service by effectively communicating with users, understanding their needs, and providing solutions that meet or exceed their expectations. Skills You Bring: Level of Formal Education: Graduate with a Post Graduate Diploma in Computer Applications (PGDCA) or a Diploma in Computer Hardware and Software. Experience: A minimum of 3+ years of job-related work experience in IT support or helpdesk roles. Windows Operating System: Proven experience and proficiency in troubleshooting and managing Windows operating systems. Active Directory: Hands-on experience with Active Directory, including user management, group policies, and security settings. Ticketing System: Extensive experience with ticketing systems, ensuring efficient logging, prioritization, and resolution of IT issues. Technical Troubleshooting: Strong technical troubleshooting skills with the ability to diagnose and resolve hardware, software, and network problems. Customer Service: Excellent customer service skills, with the ability to communicate effectively and empathetically with users. Team Collaboration: Experience in collaborating with cross-functional teams to ensure seamless support and issue resolution. Documentation: Proficient in creating and maintaining clear, comprehensive documentation for processes and procedures. Communication Skills: Ability to clearly understand and convey technical information through reading, writing, and speaking, ensuring that both technical and non-technical users can accurately receive and comprehend the support provided. Preferred Skills: ITIL certification Microsoft Intune Service Now

Posted 1 month ago

Apply

2.0 - 7.0 years

1 - 2 Lacs

Indore, Lucknow, Jaipur

Work from Office

On commission 10000/- PER PROFILE Experience in HR recruiter can consider in fixed salary Experience -minimum 1 year in healthcare recruitment Candidate with experience in hiring of Dr's & nurses & other Ph 9648661122, 9415408154 Required Candidate profile GOOD COMMUNICATION , Fluency Speaking , convincing skills power

Posted 1 month ago

Apply

2.0 - 7.0 years

1 - 2 Lacs

Kolkata, Hyderabad, Delhi / NCR

Work from Office

On commission 10000/- PER PROFILE Experience in HR recruiter can consider in fixed salary Experience -minimum 1 year in healthcare recruitment Candidate with experience in hiring of Dr's & nurses & other Ph 9648661122, 9415408154 Required Candidate profile GOOD COMMUNICATION , Fluency Speaking , convincing skills power

Posted 1 month ago

Apply

3.0 - 8.0 years

5 - 10 Lacs

Kota, Jaipur, Bikaner

Work from Office

ICA is looking for Automotive Trainer - Vocational Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Posted 1 month ago

Apply

3.0 - 7.0 years

12 - 16 Lacs

Kota, Jaipur, Bikaner

Work from Office

ICA is looking for Vocational Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies