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Home
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Jobs in Bhubaneswar
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Hdfc Life
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Personal Banker Teller Authorizer

Personal Banker Teller Authorizer

Hdfc Life

3 - 7 years

3 - 7 Lacs

Bhubaneswar Odisha India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Banking Operations Personal Banking Branch Management Cash Handling

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities

Supervisory responsibility

Supervise & monitor Personal Banker desks and contract sales staff
Branch administration
Lobby Management
Ensure quality customer service is delivered
Resolution of customer queries/complaints
Customer service to ensure walk in customers issues
Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
Branch Operations and Audit Compliance

Transactional responsibility

Authorize Personal Banker transactions
Corporate salaries processing
Cost Management and staff productivity
Responsible for Cash and Customer transactions at the Teller counters
Supervising all Non-Cash transactions like DD/MC, fund transfer etc
Penetration of Saving Accounts on non liability customers
Reconciliation and maintenance of suspense accounts register as per the required format

Sales

Branch Merchandising
Generate business, cross sell and monitor cross sales of Personal Bankers
Generate leads for Third Party Products to the customers
Ensure that all tellers are adequately trained on the Products of the bank.

Preferred candidate profile

Educational Qualifications

Graduation:
Post-Graduation:

Certifications

AMFI Certification
IRDA Certification
NCFM Certification (Optional)
CAIIB (Optional)
Internal Certification (NR Modules)

Key Skills

Sales and Influencing Skills
Banking Product & Process Knowledge
NRI Product and Regulatory Knowledge
Planning and Organizing Skills
Communication
Knowledge of Competition & Current trends in financial Industry
.

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