People Technology Analyst - Servicenow

Supporting the People team s digital transformation initiatives. Building and maintaining People tools, ensuring they meet organizational needs. Collaborating with various stakeholders to gather requirements and implement solutions. Providing expert guidance on People tools like ServiceNow HRSD and SuccessFactors to optimize their use. Collaborate with HR and IT teams to ensure seamless integration of People systems with existing enterprise applications. Design, develop, and implement automation workflows using tools such as RPA (Robotic Process Automation) software. Evaluate and implement AI-driven solutions to enhance HR functions, such as talent acquisition, employee engagement, performance management, and learning and development. Conducting regular system audits and troubleshooting issues as they arise. Training and supporting end-users to ensure they are proficient in using People tools. The Impact You Will Have: Enhancing the efficiency and effectiveness of HR processes through optimized People tools. Contributing to the successful implementation of digital transformation projects within the People team. Improving Employee and Manager experiences through systems. Ensuring data integrity and accuracy within our People systems. Facilitating better decision-making through improved data accessibility and reporting capabilities. Reducing system downtime by proactively identifying and resolving issues. Empowering team members with the knowledge and tools they need to succeed. What You will Need: Expertise in People systems like ServiceNow HRSD, SuccessFactors, Avature etc. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Experience in supporting digital transformation initiatives. Ability to conduct system audits and troubleshoot technical issues.