Manager, Benefits Support Services TriNet

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Manager in the Benefits Support Services team at TriNet, you will be leading a specialized function within the benefits operations. Your role will involve strategic planning, team leadership, process optimization, and ensuring customer satisfaction. Strong analytical thinking, cross-functional collaboration, and the ability to manage high-performing teams across different time zones will be crucial for success. You will also be instrumental in implementing new systems and processes to enhance service delivery and client retention. Your team will be responsible for managing various HR and benefits-related processes, including employee data updates, benefits reporting, service orders, and rehires. Key responsibilities will include COBRA administration and compliance, FSA/HSA claims processing, 401(k) plan support, and end-to-end Leave of Absence (LOA) management. Handling escalations, coordinating with third-party vendors, ensuring data accuracy, and maintaining compliance with regulatory standards will be essential tasks. Attention to detail, effective communication, and the ability to manage multiple workflows will be critical in this role. Responsibilities: - Lead day-to-day planning and execution of a specific benefits discipline - Collaborate with internal teams for an efficient support model - Handle complex escalations and provide direct customer support - Monitor service metrics for high customer satisfaction - Mentor and coach team members for career growth - Ensure adherence to schedules and performance standards - Recommend feedback mechanisms for improvement - Support implementation of new systems and processes - Provide input on changes to policies and procedures Qualifications: - Education: Bachelor's/Master's degree in HR, Business Administration, or related field (required); MBA (preferred) - Experience: 8+ years overall, with 5 years in benefits administration or HR operations; 2+ years in a People Management role; PEO or HR outsourcing experience is a plus - Certifications: CEBS, SHRM-CP/SCP, Lean Six Sigma Certification - Skills & Competencies: Proficiency in benefits administration platforms and Microsoft Office Suite, strong analytical and problem-solving skills, excellent communication and interpersonal abilities, ability to manage distributed teams, organizational and time management skills, experience in strategic planning and project execution, ability to drive change and foster a collaborative team culture Work Environment: You will work in a clean, pleasant, and comfortable office setting. This position is 100% in-office. TriNet reserves the right to change or modify job duties and assignments as needed. The above description may not cover all aspects of the position, and functions may vary based on business requirements.,

Posted 4 days ago

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GM Operations _ HRO Operations / Hire To Retire Ziphertech

15.0 - 20.0 years

27 - 30 Lacs

Chennai

Work from Office

exl in operations management with hire to retire HRO function. Responsible for account management, revenue generation, SLA maintenance, quality assurance, strategic planning & crisis management. Exp with tools/software like SAP, Peoplesoft, Workday Required Candidate profile 15 to 20 yrs exp in HRO preferably in US Payroll, US Benefits, Time & Absence with min 3 yrs in hire to retire HR processes at Senior Manager level. Exp with PEO (Professional Employer Organization).

Posted 1 month ago

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Senior/ General Manager HRO - US Payroll Aseup Consultancy

15.0 - 20.0 years

20 - 35 Lacs

Chennai

Work from Office

15 to 20 years of relevant experience in HRO preferably in US Payroll, US Benefits, Time & Absence with minimum 3 years in hire to retire HR processes at a Senior Manager level Experience in managing a team size of 200+ with a direct span of 4-5 Required Candidate profile Experience with PEO (Professional Employer Organization) Experience with tools/software like SAP, Peoplesoft, Workday

Posted 1 month ago

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General Manager - US Payroll Aseup Consultancy

15.0 - 20.0 years

20 - 35 Lacs

Chennai

Work from Office

Posted 1 month ago

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GM Operations _ US Payroll Ziphertech

15.0 - 20.0 years

27 - 30 Lacs

Chennai

Work from Office

Posted 1 month ago

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Doctor Physician Savitur healthcare Innovations LLP

2.0 - 7.0 years

0 - 0 Lacs

Bengaluru

Work from Office

Role & responsibilities: Manage patients in medical clinic - morng to evening Preferred candidate profile: Working in hospitals/clinic and interested in healing of patients

Posted 1 month ago

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